78
fair

Apartment List | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
23 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
77%
Android
141 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
42 Reports
User Feedback
23%
iOS
42 Reports
77%
Android
141 Reports
Apartment List - Latest Quality Issues
Android
Apr 15, 2021
I put my info in, really I put any info in, and it doesn't load any matches, never had such a good idea get ruined as quick as a poorly put together app...
iOS
Apr 12, 2021
Not very accessible
Many elements are not accessible with voiceover.
iOS
Apr 11, 2021
Unable to login
I repeatedly attempted to log into the mobile app and was given a constant loop of sending a link to either my phone number or email, which would then log into the website, but never log into the app. It would then return me to the same exact “send a login link” page without any progress. The website is decently designed, but this process made me immediately delete the app.
iOS
Apr 10, 2021
app literally doesn’t let you login
it is crazy that the website seems to be set up like an app and suggests going to the app and yet it's not possible to log in to the app, and even crazier that they don't have a way to contact them about this. the site has been useful but this app is a mess and it's crazy to not allow feedback, especially when you're making huge crucial errors
iOS
Apr 10, 2021
i’m really angry
I did not realize that this app would send apartment complexes all my information if i swiped “like it” on them. I received and email this morning from one and on the app I was playing with my budget seeing what the lowest I could go. Now, this morning, receive an email telling me that my budget is way out of range, when in reality it isn't, but I didn't even like the place that much so I had to send an email apologizing about how this stupid app works and now it looks like i'm going to receive more emails thanks to this lovey app.
iOS
Apr 9, 2021
I can’t find anything...
I gave this TWO stars, because I have been searching for an apartment for MONTHS, now, but I haven't found anything I can get!!
iOS
Apr 9, 2021
Why
Why download the app when it still brings you to the website??? It's using my storage and for what??
iOS
Apr 9, 2021
Great UX/UI But No Customer Support?
Revision: I have emailed the info@ and renterfeedback@ emails multiple times over the past week requesting customer support and no one seems to be home. Not even an auto-reply saying we'll get back to you in two days. Just odd. Also I can't seem to unsubscribe from the marketing list. I've unsubscribed but it keeps sending me multiple marketing messages every single day. Does anyone still work here, and if so could you please assist me? ——— I really like the UX/UI, matching algorithm, and how the apartment details are all uniformly structured for easy comparison. I think this app is better than a lot of rental property apps out there. I wish there was a messaging feature inside the app, like an inbox to message back and forth with properties. Or if there is one, I wish I could find it. I've messaged a ton of properties and I keep getting badge app notifications but I am not seeing property replies anywhere in the app, nor any messages in my email inbox or junk mail. So far, no responses from Apartment List to multiple support tickets requesting help with this feature. That part of the process is hard to navigate as a consumer. I also wish there were either higher standards for property photos and/or better photo moderation. I've seen some properties with 8 photos where all photos are identical or so heavily overlaid with text that it's hard to see the properties. There are also properties with no photos at all. As a consumer, why would I spend time reaching out to a landlord who can't bother to take a 5 minute photo? It makes me wonder how responsive will they be to maintenance issues. So, higher standards around photos will both help with transparency for consumers and competitiveness for property owners/managers.
iOS
Apr 9, 2021
I’m unable to even complete the sign up process....
I CANT EVEN GET PAST “ how long do you want to commute ? “ THE NEXT BUTTON DOESNT TURN PURPLE TO GO TO THE NEXT SCREEN AFTER I SELECT THE DISTANCE in which I would commute to most often
Apartment List - Product Description
Apartment List is an apartment rental app personalized to all your needs. Designed for the modern-day apartment finder, this rental app will help you find the best apartments or homes for rent. 

Finding apartment and home rentals with Apartment List is easy. We ask you what you’re looking for, then search through all available apartment listings to find the best rentals that match your needs.

You can easily browse through rental matches and create your short list of apartments you like. You can also book visits to see your top choices, contact your top choices and get your questions answered.

Once you decide which home or apartment to go with, all that’s left to do is sign and move in!

--WHAT USERS ARE SAYING--
"This is the ultimate tool for finding apartments."
"Killer app for anyone looking for a new apartment."
"I've tried the Trulia and Zillow apps and this is better than both of them."

Apartment List Features:

● Personalized Home Search
- We show you the apartments that best match your preferences, even places you didn’t think to search for.
- Apartment List has over 4 million apartments for rent. We’ll show you a wide variety of homes, prices, and amenities.

● Home and Apartment Categories
- Matches are grouped into categories that make sense so you can quickly get an overview of all your options.

● The Best Rental Property Data
- Every apartment for rent has a ton of high-quality photos, up to date availability and pricing.
- Plus, specials and details you care about, like pet policy and move in fees.
- We'll even keep track of updates for you!

● Apartment Short List
- Quickly create a short list of rentals you like.
- Compare apartment rentals and pick your top choices.
- Access your list from anywhere - phone, computer, or tablet!
- See all the latest price changes and new units, now conveniently in 1 place!

Check out the Apartment List rental app and find your next home today! We’re just getting started, so check back often for awesome new features.

Let us know what you think at feedback@apartmentlist.com. We’d love to hear from you!
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