17
poor
ASDA | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
20%
Android
146 Reports
146 Reports
iOS unitQ Score
iOS User Feedback
80%
iOS
599 Reports
599 Reports
User Feedback
80%
iOS
599 Reports
599 Reports
20%
Android
146 Reports
146 Reports
ASDA - Latest Quality Issues
iOS
Oct 19, 2024
Update is a downgrade.
So much more cluttered and confusing than before. Poor show.
iOS
Oct 19, 2024
App was better before
Can only see 1 item at a time instead of a side by side view. Can't say you are in the way via app anymore so longer wait times now
iOS
Oct 19, 2024
iPhone Battery Health Destroying App
It now takes twice as long to shop on the app. I've also noticed that using the app overheats my iPhone and drains the battery very quickly. I now need to charge my phone after I shop on the app, which is going to destroy the life of my battery over time and Apple charges £85 to replace them. There's something seriously wrong with this update.
Android
Oct 19, 2024
I can't even access the app anymore. Guessing their is some sort of issue with it? It's been down for a while now
Android
Oct 19, 2024
I can't get my Christmas rewards up
Android
Oct 20, 2024
Can someone please tell me how do I inform I am 'on the way' if I use click and collect? It seems I had to ring the buzzer even I check in from the email.
Android
Oct 20, 2024
Hate the new update.cant find what i'm looking for and the page's of favourite's does'nt work properly
Android
Oct 20, 2024
What have you done to this app? It was hard enough to use before. Now, it throws up technical issues every time I try to book a delivery, crashes halfway through orders, and losing half the basket content. On the few occasions the app does work, the interface is terrible. It's hard to find my regular orders as the feed is full of suggested items that I have zero interest in. Think we'll be switching to Sainsbug.
Android
Oct 20, 2024
Booking slot failure 😡👎. I searched microwave no problem I selected high to low in the price it came up with Ben's original Mexican style rice at £1.05 then 3 microwaves £72, £70 & £70 & then some more Ben's rice same price £1.05 it's like a zebra crossing a microwave some more rice a microwave do I need to go on how can £1.05 be compared to £46 upwards? It's not as if you can change anything in the filters all that lists is edible food products not any electrical manufacturers what a failure
ASDA - Product Description
ASDA’s FREE± grocery shopping app lets you shop for groceries on the go. Get all the amazing in-store offers & easily book a delivery or use our Click & Collect service. Grocery shopping made easy Shop your way: Available on all devices on the move. Scan items at home: Running out of something? Build your shopping list quickly and easily. Create shopping lists: Organise your shop to save time when you next shop using the FREE± Asda App. Shopped in-store before? : Transfer your favourite items on your receipt into your online basket. Clever! Find your nearest store: By turning on-location services, you can locate your nearest store wherever you are. With the ASDA groceries shopping app, you can: - Shop the full grocery range available in our stores - Book, amend or cancel your order while on the go - Quickly add favourites and Shopping List items to your trolley - Browse special offers and rollbacks - Find items using voice search or barcode scanner - Discover recipes; add ingredients straight to your trolley or Shopping List in one tap - Buy an ASDA Delivery Pass for savings on delivery charges - Find nearby ASDA stores; view store hours, and get directions. - Let us know you’re on your way. We’ll make sure your shopping is ready to collect when you arrive^ Here are the permissions the app needs, and what we use them for: - ‘Identity’ - used to securely save your login details to your phone - ‘Location’ - used to find store locations - ‘Camera/Microphone’ - used only for the barcode scanner - ‘External storage access’ - used so the app can be saved to an SD card Want to get in touch? You can contact us by: Email - mobile@asda.co.uk Twitter - https://twitter.com/asda Facebook - https://www.facebook.com/Asda Web - http://your.asda.com/contact-us CTA = Download now ±Mobile data charges apply. What’s New At Asda we value your feedback and are constantly making improvements to the app. This update includes: • Bug fixes and performance enhancements.
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