50
poor

ASDA | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Shopping
Work at Asda Stores Ltd? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Asda Stores Ltd? Unlock additional insights
Android unitQ Score
Android User Feedback
86%
Android
92 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
15 Reports
User Feedback
14%
iOS
15 Reports
86%
Android
92 Reports
ASDA - Latest Quality Issues
Android
Apr 9, 2024
This app crashes constantly and is a nightmare to use, supposedly updated a few days ago to improve bugs etc and is worse than ever.
Android
Apr 11, 2024
Use by dates are poor, I get alot of substitutions, not always good ones, but the refunds are very quick.
Android
Apr 12, 2024
Stupid company. I order the shopping for the week for my diet and they send chicken that is expiring in 3 days and they even reject your refund request without giving you a reason.
Android
Apr 14, 2024
You ask to let you know when I'm on my way but the app never let's you do it! Absolutely useless!
Android
Apr 14, 2024
have a nasty habit of saying not available and charging you delivery for unfulfilled items
Android
Apr 14, 2024
I was expecting a delivery, only to learn that my account was suspended. Got no notifications but they still took the money out my account. Fun times.
iOS
Apr 15, 2024
Badly tested app
Several features of this app break without being fixed. Recently the return functionality has been broken as well as have you forgotten part of the checkout journey.
Android
Apr 15, 2024
it keeps on crashing on me sometimes I sue it but over all good.
Android
Apr 17, 2024
App is fine, I'm just pissed that my refund request was rejected.
ASDA - Product Description
ASDA’s FREE± grocery shopping app lets you shop for groceries on the go. Get all the amazing in-store offers & easily book a delivery or use our Click & Collect service.
 
Grocery shopping made easy   
Shop your way: Available on all devices on the move. 
Scan items at home: Running out of something? Build your shopping list quickly and easily.  
Create shopping lists: Organise your shop to save time when you next shop using the FREE± Asda App.  
Shopped in-store before? : Transfer your favourite items on your receipt into your online basket. Clever!
Find your nearest store: By turning on-location services, you can locate your nearest store wherever you are.  
 
With the ASDA groceries shopping app, you can: 
 
- Shop the full grocery range available in our stores 
- Book, amend or cancel your order while on the go 
- Quickly add favourites and Shopping List items to your trolley 
- Browse special offers and rollbacks 
- Find items using voice search or barcode scanner 
- Discover recipes; add ingredients straight to your trolley or Shopping List in one tap 
- Buy an ASDA Delivery Pass for savings on delivery charges 
- Find nearby ASDA stores; view store hours, and get directions.
- Let us know you’re on your way. We’ll make sure your shopping is ready to collect when you arrive^

Here are the permissions the app needs, and what we use them for: 
- ‘Identity’ - used to securely save your login details to your phone 
- ‘Location’ - used to find store locations 
- ‘Camera/Microphone’ - used only for the barcode scanner 
- ‘External storage access’ - used so the app can be saved to an SD card 
 
Want to get in touch? You can contact us by: 
Email - mobile@asda.co.uk 
Twitter - https://twitter.com/asda 
Facebook - https://www.facebook.com/Asda 
Web - http://your.asda.com/contact-us   

 
CTA = Download now 
 
±Mobile data charges apply.


What’s New
At Asda we value your feedback and are constantly making improvements to the app.

This update includes:

• Bug fixes and performance enhancements.
Want to improve your unitQ Score by 20% within 30 days?
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