fair

ATH Móvil | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

9 Points Past 7 Days

Category: Finance

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

86%

Android
110 Reports

iOS unitQ Score

iOS User Feedback

14%

iOS
18 Reports

User Feedback

14%

iOS
18 Reports

86%

Android
110 Reports

ATH Móvil - Latest Quality Issues

Android

Sep 20, 2023

2 days trying to get my security code by massage and still haven't received it

Android

Sep 20, 2023

It doesn't work. I have money and I can't pay.

Android

Sep 20, 2023

Im trying to update my cards and it tells me to have internet like how did i login in the aplication in the first place Uninstalled re downloaded it and still nothing

iOS

Sep 20, 2023

Not so reliable

Don't ever depend on this app for your transactions always has problems lagging or being hacked

iOS

Sep 21, 2023

Ath Mobile stopped working.

The ATH Mobile stopped working when making the update of ios 17. I can not enter the app., or through Connect to my bank, Banco Popular. It says I have to have mobile dice or be connected to a Wifi network and I have the 2 things. In others it fails to connect. I called the phone number listed and after waiting 10 minutes they say they don't hear my voice. Nowhere can I make a connection. With the new update the Connect to my bank app was blocked more giving the instructions to unlock.

iOS

Sep 21, 2023

Always having issues

Currently tried to get into it and it keeps having issues just like yesterday and the day before

iOS

Sep 21, 2023

Maintenance

They are constantly doing maintenance which keeps me from making payments when it's crucial I do. There are constant glitches and an inability to use the app. The idea is a good one, but the execution is very poor.

Android

Sep 21, 2023

It doesn't let me use it. It freezes on the second screen.

Android

Sep 23, 2023

Suitcase. I sent $ 500 to a person who does not have ath mobile, and instead of canceling the transaction leaves it as pending and, for that reason I have been unable to use it for more than 24 hours because he says I exceeded the amount. It is fatal, since the transaction corresponds to the payment of my university studies and now I must pay a penalty. Please improve the service. Att. Mr. Vazquez

ATH Móvil - Product Description

ATH Móvil is an ATH® Network application that allows you to:
− Transfer money instantly to more than 1 million persons using only their phone number.
− Transfer money between your registered cards, even if they are from multiple financial institutions.
− Make payments at any time, from anywhere, in real time and securely.
− Donate to non-profit organizations.
− Get the balance of your accounts.

To use ATH Móvil you must:
− Be a client of a bank or credit union affiliated to the ATH® network that offers the ATH Móvil service.
− Have an ATH® debit card
− Have an email and phone number

Participating financial institutions:
- Banco Popular de Puerto Rico
- FirstBank
- Over 90 credit unions…
To see the list of all participating financial institutions, go to www.athmovil.com

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