60
poor

ATH Móvil | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
20 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
72%
Android
51 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
20 Reports
User Feedback
28%
iOS
20 Reports
72%
Android
51 Reports
ATH Móvil - Latest Quality Issues
Android
Nov 24, 2022
Could never link my card . Its ashame
Android
Nov 24, 2022
I haven't been allowed to make transfers for a month
iOS
Nov 24, 2022
It doesn't work!
For days I can not make any transfer. I always get the same mistake that the transaction cannot be completed. I thought it was my iPhone so I tried my mother's cell phone, Android, and neither. I logged out, deleted and downloaded the app again and nothing.
Android
Nov 25, 2022
That chavienda with this application, when they update it, is a nuisance to use it again. It's initial with everything, from scratch. They send me new code by email and it tells me that it is not correct. It's definitely a test of patience.
Android
Nov 29, 2022
He won't let me in. It stays in the logo and nothing else I had to uninstall it to install it again and it was still the same and it is not the first time it happens is every time
iOS
Nov 30, 2022
Too many bugs
I try to open the normal app and it says that it is under maintenance but it opens well if it is from the popular app. If I forget my password and I don't have the card, I deactivate it. I try to delete a card that I don't have internet and the session is closed
iOS
Dec 1, 2022
Accessibility Issue
I am a blind person who enjoys using the mostly accessible ATH Móvil application. When ever you either upgrade or update the application a sighted person must activate it because there is no button that my screen review program can identify. This also happens when a message appears stating that the bank will never call me. Surely you can include a digital button so that a blind person can activate any message. Hoping that you will fix this problem, I am, Lydia Usero
iOS
Dec 2, 2022
Your system DOESNT WORK … declares errors when there are none…
It alleged I had sent all amount allowed and I hadn't sent one cent. That was two days ago. I opened a querry with BPPR! Now today,,, it does not even gives me the list of activities or transactions… which is A MUST FOR ME . Evertec is not efficient at all. SO SORRY AND DISAPPOINTED!!
Android
Dec 4, 2022
First this app kept logging me out of my old account, then they deleted it. I had to create a new one. At first it worked fine, but then it kept logging me out again. Now I can't log in. It says they sent me a verification code but it never comes. I have tried so many times to no avail.
ATH Móvil - Product Description
ATH Móvil is an ATH® Network application that allows you to:
− Transfer money instantly to more than 1 million persons using only their phone number.
− Transfer money between your registered cards, even if they are from multiple financial institutions.
− Make payments at any time, from anywhere, in real time and securely.
− Donate to non-profit organizations.
− Get the balance of your accounts.

To use ATH Móvil you must:
− Be a client of a bank or credit union affiliated to the ATH® network that offers the ATH Móvil service.
− Have an ATH® debit card
− Have an email and phone number

Participating financial institutions:
- Banco Popular de Puerto Rico
- Banco Santander
- FirstBank
- Over 85 credit unions…
To see the list of all participating financial institutions, go to www.athmovil.com
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