85
fair

ATH Móvil | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
13 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
94%
Android
862 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
52 Reports
User Feedback
6%
iOS
52 Reports
94%
Android
862 Reports
ATH Móvil - Latest Quality Issues
Android
Oct 12, 2021
I am not getting the text message to verify the account, I have contacted EverTec group multiple times with no luck or no further assistance. It seems like the app or the service is not sending the text message to certain locations as I am located in the Virgin Islands, they need to have this issue resolved so that the people can use the app. Perhaps they should think about putting in a call function, So you can choose from call or text message to verify the phone number.
Android
Oct 12, 2021
It has me fed up blocking the process.
iOS
Oct 10, 2021
Verification code
I received the validation code and not working.
iOS
Oct 10, 2021
Bothers
I am blocked and you could not even unlock me.👎🏻
Android
Oct 9, 2021
Tremendous crap 😡 does not let me in says to check my email to authorize the device and nothing has come to me ... now how I will use the app
Android
Oct 9, 2021
I can't access my account
Android
Oct 9, 2021
It won't let me into my account
Android
Oct 9, 2021
This update asked me for the security codes, I enter them and it does not recognize them. Before I never had a problem.
Android
Oct 8, 2021
A thousand years for it to update and when the problem is supposed to be fixed it gets worse. Terrible service
ATH Móvil - Product Description
ATH Móvil is an ATH® Network application that allows you to:
− Transfer money instantly to more than 1 million persons using only their phone number.
− Transfer money between your registered cards, even if they are from multiple financial institutions.
− Make payments at any time, from anywhere, in real time and securely.
− Donate to non-profit organizations.
− Get the balance of your accounts.

To use ATH Móvil you must:
− Be a client of a bank or credit union affiliated to the ATH® network that offers the ATH Móvil service.
− Have an ATH® debit card
− Have an email and phone number

Participating financial institutions:
- Banco Popular de Puerto Rico
- Banco Santander
- FirstBank
- Over 85 credit unions…
To see the list of all participating financial institutions, go to www.athmovil.com
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