67
fair
AT&T Personal Cloud | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Productivity
30-Day Trend
Android unitQ Score
Android User Feedback
98%
Android
58 Reports
58 Reports
iOS unitQ Score
iOS User Feedback
2%
iOS
1 Reports
1 Reports
User Feedback
2%
iOS
1 Reports
1 Reports
98%
Android
58 Reports
58 Reports
AT&T Personal Cloud - Latest Quality Issues
Android
Aug 25, 2024
This is so bad, I can't even get into the cloud! No matter what I do or no matter how many times I change my password I still can't even open the app!
Android
Aug 27, 2024
Messages were not transferred permission not granted
iOS
Aug 31, 2024
Broken
100gb storage?? Where? Open the app and sign in and just takes me to my account page. Click the “Access from the app on your phone or click here” I'm in the app, if I do click “click here” takes me to the App Store to download the app I'm literally in. Am I missing something?
Android
Aug 31, 2024
Should be able to delete apps
Android
Sep 2, 2024
A preloaded junk app at&t forces on their phones that's completely unnecessarily for the device or their service. It costs extra to use & can't even be uninstalled. All it does is remind me I need to find a discount service provider & make the switch.
Android
Sep 4, 2024
Fills up too fast.
Android
Sep 7, 2024
Cannot open app
Android
Sep 12, 2024
It's ask me to give permission to contact log, it has permission, I get this message all day everyday.
Android
Sep 17, 2024
My photos are not backing up
AT&T Personal Cloud - Product Description
Protect your precious memories with AT&T Personal Cloud. Securely store photos, videos, documents and more across devices and operating systems - all in one safe place and only accessible to you. With AT&T Personal Cloud, you can: •Automatically backup and sync your photos, videos, documents and more. •Access your content across operating systems and device types. •Protect sensitive documents such as passports and licenses or even secure your passwords by storing them in a PIN-protected Private Folder. •Free up storage on your device. •Easily find your photos with Tag and Search. •Relive and share your favorite memories with weekly Flashbacks and Highlights. •Enhance your photos with a personalized touch using filters, AI tools and more. Try FREE for 30 days; then pay just $4.99/mo. + tax. for 500GB, or $9.99/mo. + tax. for 2TB, after that. Get started today! AT&T PERSONAL CLOUD APP SUBSCRIPTION (“Subscription”): Requires eligible AT&T consumer wireless service (“Service”) and a compatible iOS device. Excludes business accounts. SUBSCRIPTION 30 DAY TRIAL: After 30 day trial, your Subscription will automatically renew at the then-prevailing rate (currently min. $4.99/mo. + tax), billed to the payment method on file with your AT&T wireless service account, unless you cancel. If you subscribed through the Apple Store, you will be billed to the payment method on file with your Apple account. SUBSCRIPTION CANCELLATION: You must maintain your AT&T Wireless Service or your Subscription will be canceled. If canceled for any reason, you will be unable to upload to your Personal Cloud and all your AT&T Personal Cloud data will be permanently deleted within 30 days. Cancel or modify your Subscription anytime by managing your account at att.com/myatt or the Apple App store if you subscribed through Apple. FILE AND UPLOAD LIMITS: The maximum upload size limit for an individual file is 10GB. You may only upload up to a total of 50GB each day. If you exceed 500GB in a month, your 50GB daily limit may be reduced to as little as 10GB per day until the next month begins. Data and messaging rates apply. Access in US only. Pricing, features, and terms are subject to change and may be modified or discontinued at any time without notice.
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