55
fair
Bank of Ireland Mobile Banking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
81%
Android
50 Reports
50 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
12 Reports
12 Reports
User Feedback
19%
iOS
12 Reports
12 Reports
81%
Android
50 Reports
50 Reports
Bank of Ireland Mobile Banking - Latest Quality Issues
Android
Mar 7, 2025
The app on android needs improving BOI. Option for larger font size, via 2 finger pinch, not a menu, not a user setting. Dark mode, bright white is hard on the eyes. Bugfix: When approving payment, you must slide to approve. That's OK once, but recently, the app notified a second time to slide that is always late and always fails because it's late and already done.
Android
Mar 7, 2025
App average but bank like from Monty Python. If you get car loan you can't pay to dealer because you have 1000 euro restriction for new payes. 0 online communication. You can wait days without knowing that something is missing in your application. Disaster.
Android
Mar 7, 2025
Awful app, clunky and unreliable
iOS
Mar 8, 2025
:/
This app is super clunky, not user friendly and feels like something straight out of an old-school communist country. Seriously, their Air Lingus credit card is such a letdown. Don't buy into the hype about getting two return tickets to Europe; it's all on their terms, and getting any answers is a hassle. Plus, no one even mentioned the government payments. In short, just go for Revolut Premium—way better than BOI!
Android
Mar 8, 2025
I have money on account and i couldn't buy tickets to return home. What to say....
Android
Mar 8, 2025
I only have a BoI pension, no bank account, but my pension statement advises to log on to 'Life Online' for easy access. But of course, without a BoI bank account, I cannot. What kind of stupidity is that? Uninstalled.
Android
Mar 11, 2025
Two weeks to receive a financial statement. Not efficient, terrible app.
Android
Mar 12, 2025
Has been updated and works great now. I'd still like a button to see my balance without having to log in. Like the AIB App. Also the credit card balance isn't updated from a Friday to Tuesday which is a joke this day and age.
iOS
Mar 15, 2025
Payment Verification
It never works, on so many apps i'm looking to pay and I just end up having to use my revolut instead
Bank of Ireland Mobile Banking - Product Description
Bank of Ireland Mobile Banking allows you to perform your banking 'on the go'. We’ve now added biometric login for both RoI and UK customers, giving you the option of faster login using your face or fingerprint. We’ve also made several small changes and fixes, including a keypad issue with PIN login on some device types, and displaying the first line of your address within the change of address feature. What else is new? • Consent management dashboard, for your open banking connections to other banks or service providers • Don’t recognise a transaction? There’s now a help info link on the transactions screen • We’ve also streamlined our in-app cookie policy • We’ve added a number of small fixes and performance improvements Get the most from your mobile. Get the BoI app now. • Manage your cards from your mobile • Apply for a mortgage, personal loan or overdraft • Get insurance for home, car, travel and family • Check your balances and history • Pay other BoI customers through their mobile phone numbers • View and export statements for the last 7 years • Set up, amend or cancel standing orders • Cancel direct debits Already registered for 365 online? Now get your device registered: • Open the app and log in • We’ll text you an activation code • Enter the code into the app • We’ll register your device • Give the device a unique name and you’re all set Not registered yet for 365 online? Call us on 0818 214 365 and let’s get you activated. Need more info? Check out bankofireland.com/help-centre/
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