47
poor
Bank of Ireland Mobile Banking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
71%
Android
47 Reports
47 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
19 Reports
19 Reports
User Feedback
29%
iOS
19 Reports
19 Reports
71%
Android
47 Reports
47 Reports
Bank of Ireland Mobile Banking - Latest Quality Issues
iOS
Dec 2, 2024
Impressively slow
Managed to make this already tedious experience even slower, impressive stuff devs!
iOS
Dec 2, 2024
Let me decide
The limit of spend should be decided by myself . I'm currently undergoing a building project and a €20000 limit is of no use. Revolut Business allows me to set my limit setting up my account . €20000 is a lot for some but not others ! A standing order limit of €3000? It meant I couldn't set one up for nursing home fees to the HSE as the contribution was €3250 a month …
Android
Dec 4, 2024
Cannot view account statements in app. Blank pages showing up. Was working fine before
Android
Dec 5, 2024
Horrible app, there is no way to close the account on the useless app.
iOS
Dec 5, 2024
Very bad
Out of all my banking apps by far this one is the most bugged and has the least features. Whoever developed this app should issue the bank a refund. At times it is unusable leaving you with no banking service at all.
Android
Dec 6, 2024
Works fine, except after authorizing online payments app gets stuck on that page. Lost tickets this morning due to this glitch.
Android
Dec 6, 2024
Tells me my phone isno longer compatible, it was fine 3 months ago!
Android
Dec 7, 2024
Just added an investment account to my accounts, and the amount in the account is hidden under the account title. Poor app.
Android
Dec 7, 2024
Like many others have already mentioned, the app is lacking in useful features and I agree with the examples already provided here like the lack of details for transactions. One feature I'm really missing compared to other banking apps is notifications of whenever money was sent to or deducted from my account e.g., for refunds, wages, subscriptions (not just receiving a notification when I just sent money myself). I always found this useful.
Bank of Ireland Mobile Banking - Product Description
Bank of Ireland Mobile Banking allows you to perform your banking 'on the go'. We’ve now added biometric login for both RoI and UK customers, giving you the option of faster login using your face or fingerprint. We’ve also made several small changes and fixes, including a keypad issue with PIN login on some device types, and displaying the first line of your address within the change of address feature. What else is new? • Consent management dashboard, for your open banking connections to other banks or service providers • Don’t recognise a transaction? There’s now a help info link on the transactions screen • We’ve also streamlined our in-app cookie policy • We’ve added a number of small fixes and performance improvements Get the most from your mobile. Get the BoI app now. • Manage your cards from your mobile • Apply for a mortgage, personal loan or overdraft • Get insurance for home, car, travel and family • Check your balances and history • Pay other BoI customers through their mobile phone numbers • View and export statements for the last 7 years • Set up, amend or cancel standing orders • Cancel direct debits Already registered for 365 online? Now get your device registered: • Open the app and log in • We’ll text you an activation code • Enter the code into the app • We’ll register your device • Give the device a unique name and you’re all set Not registered yet for 365 online? Call us on 0818 214 365 and let’s get you activated. Need more info? Check out bankofireland.com/help-centre/
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