41
poor

Barclays US Credit Cards | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Finance
Work at Barclays Bank Delaware? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Barclays Bank Delaware? Unlock additional insights
Android unitQ Score
Android User Feedback
78%
Android
51 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
14 Reports
User Feedback
22%
iOS
14 Reports
78%
Android
51 Reports
Barclays US Credit Cards - Latest Quality Issues
Android
Nov 28, 2022
This bank has a bad habit of randomly turning off my card for activity it seems suspect, without providing an easy method of verifying the activity. I do not have time to call support to fix.
Android
Nov 29, 2022
Unable to login app version 8.1.0 on Android 12 with Spanish language. There is no "log in" button. Downloaded the iPhone version, where there is a "log in" button.
iOS
Dec 1, 2022
Good app, annoying security “features”
The app itself is good for your mobile banking needs, it's pretty easy to use. The reason for the 1 star is solely on the security policies that are implemented on this app. For whatever reason after a certain amount of time, I think 3 months. The app forces you to log in with your password which isn't saved instead of using Face ID. Once you log in, if you remember your password without having to reset it, you have to go into the settings section and then Face ID back on because for whatever reason it gets disabled on it's own as well. You have to type in your password again to get Face ID reactivated. It's an incredibly annoying “feature”, no other banking/credit card app does this except for Barclays. Please change this, there's no reason to have to use your password if Face ID is already activated by your own accord.
Android
Dec 1, 2022
I can't login to this app anymore. I continue to get an error suggesting my password is incorrect. However, the exact same password works on the Barclays website. That makes no sense. Clearly there's an issue with the app that has yet to be resolved.
iOS
Dec 1, 2022
Review
I upgraded to a Jet Blue plus a few years ago after receiving.emails about the benefits assuming the sender knew I had a regular jetblue ($100 annual fee) card. 3 months later, I asked about the bonus miles you advertised. I was told I didn't qualify because I was not a new member. On top of that, you failed to transfer the miles from the old card until I spent time on the phone. Also, when I switched to the plus card, my husband never received one. I used to travel on jetblue often so adding miles seemed beneficial. But since Covid and my husband's vision problems, we have rarely traveled. We just took a trip from westchester airport th Fort Lauderdale. The scanners didn't work for baggage tags even with a jetblue employee helping. Then we were told which line to stand in if we didn't have tags which was wrong and we had to get on the end of another line. I plan to go back to the regular credit card As soon as I have time to make sure you will switch all the automatic payments or I actually switch them to another card myself. I fail to see that I have benefited from the Plus card. The plane we took back to Westchester on Monday was new and very pleasant except for the Attempts to get the passengers to get 80,000 Miles if they got a PLUS card. (No mention that you wouldn't if you already had a JetBlue regular Mastercard.) We are in our eighties and the Plus card just makes things more confusing.
Android
Dec 2, 2022
Nice app except for one missing feature. I like the UI it's an attractive and intuitive app and I easily linked my bank acct to it. The one feature I wish it had is a dark mode option since it's one of the lightest and brightest financial apps I've used so it's a bit jarring looking at it in a dark room. Other than that very nice app.
Android
Dec 3, 2022
Biometric unlocking is still broken.
Android
Dec 3, 2022
Freezes on my phone and all i can do is close it down.
Android
Dec 4, 2022
Cannot login via app but can login with same info on a browser. Useless app these last couple of days
Barclays US Credit Cards - Product Description
Manage your Barclays US credit card account easily and securely from anywhere – just use our mobile app. Check account balances, view payment and transaction details, lock your card, set up alert notifications, and more.

Plus, you can launch the app with Face ID, Touch ID or your SecurePass Code. You’ve got options.

Here’s a few examples of what you can do with the Barclays US app:

• Monitor your transactions and make payments: Link an external bank account and pay your credit card with a one-time payment, or schedule future payments with AutoPay.
• Keep track of points/miles: View your earnings and redeem rewards in a flash.
• Keep a firm grip on your finances: Estimate monthly payments with the Purchase Planner, and monitor your FICO® Credit Score at no charge.
• Stay safe and secure: If you misplace your card, quickly lock your account to block transactions. You can even let us know about your future travel plans.
• Stay informed with account alerts: Track daily spending, see possible fraudulent activity, view weekly spending snapshots.
• Make purchases, touch-free: Just add your card to your mobile wallet, or use our contactless card feature.

Most of these capabilities are also available on the Barclays iPad and Apple Watch Apps.

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FICO is registered trademark of Fair Isaac Corporation in the United States and other countries.
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