/ unitQ Score

Basic-Fit

Health & Fitness30-day average as of Nov 09, 2026

Basic-Fit at a glanceBasic-Fit (Health & Fitness) has a unitQ Score of 72 out of 100, rated good, as the 30-day average on Nov 9, 2026, up 4 points from 68 in the previous 30 days. The score draws on 114 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Can't Log In, Subscription Canceled But Still Charged and Subscription Too Expensive.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
72good

unitQ Score 30 Day Average as of Nov 09, 2026 4 point score increase in the last 30 days

Previous 30 days68
Last 30 days72

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
20406080100Oct 10Oct 24Nov 720406080100Oct 10Oct 24Nov 7

User Feedback

114Reports
iOS
29 % 33 Reports
Android
71 % 81 Reports

Top feedback themes

  • ApplicationLogin
    Can't Log In
  • AccountSubscription
    Subscription Canceled But Still Charged
  • AccountSubscription
    Subscription Too Expensive
  • OrderDelivery
    Order Arrived Damaged

About Basic-Fit

What is Basic-Fit?

The Basic-Fit app is a fitness and gym management tool that allows users to find gym locations, book classes, and track their workouts. It helps members stay connected to their fitness goals through features like exercise planning and progress monitoring.

Is Basic-Fit safe?

The Basic-Fit app generally protects user data through encryption and allows users to manage their privacy settings, which is positive for safety. However, it collects sensitive information and has third-party data processing, raising concerns about data privacy, especially for younger users. Overall, while it offers security measures, potential risks exist regarding personal data exposure.

Who owns Basic-Fit app?

The Basic-Fit app is owned by Basic-Fit, which is the largest fitness operator in Europe. Founded by René Moos, Basic-Fit operates over 1,400 clubs and is listed on Euronext Amsterdam.

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