86
good

BBVA Spain | Online banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Finance
Work at BBVA? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at BBVA? Unlock additional insights
Android unitQ Score
Android User Feedback
94%
Android
1510 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
102 Reports
User Feedback
6%
iOS
102 Reports
94%
Android
1510 Reports
BBVA Spain | Online banking - Latest Quality Issues
Android
Dec 7, 2024
Too much publicity. The app contains many ads and promotions in all its menus. And it doesn't matter if you close the ads, the next time you open the app they are there again. Even when you hit sign out, instead of logging out, it shows you another ad. The app overall works well.
iOS
Dec 7, 2024
Too many notifications
They are annoying with a thousand notifications to hire things. That I don't want you, that you leave me alone annoying, that way you only achieve the opposite!!!
Android
Dec 8, 2024
I've been trying to open an account online for two weeks and it's impossible, you can't communicate with the bank through the app, and by phone the operator is unable to direct debit a bill
iOS
Dec 8, 2024
Absence Black Icon
Please make a black icon for dark mode.
Android
Dec 8, 2024
After calling on the phone not solving anything, the bank sent me to the bank that they could solve this for me over the phone, I still have the card blocked to make purchases but the normal thing if I have had a scam this of changing the password and it no longer seems to me, the normal thing would be to send me a new card. And I also see that they didn't unlock it, I can pay everything except online, only bizum mode, which is already fine but I lost half of the morning so that the card remains the same.
Android
Dec 8, 2024
It could be more intuitive
Android
Dec 8, 2024
IT IS NOT CLEAR THE INCOME ÑOR BIzum and this section must be SEARCHED FOR Tendency to force you with biometrics and recording of your voice. today AI can generate your voice and access your bank
Android
Dec 8, 2024
Terrible app. Nothing is understood.
Android
Dec 9, 2024
Very simple, but it does not let me use the virtual card at the moment and I have tried to make a transfer of more than 1000 euros and it has not allowed me, and I try to talk to customer service and they do not solve anything, they answer you with automatic messages that do not solve anything
BBVA Spain | Online banking - Product Description
With the BBVA App you can make your transactions and manage your finances easily and intuitively, as well as send and receive money with Bizum.

Start saving and controlling your accounts, even those of your other banks, from a single place.

It has tools that will help you improve your financial health, so you can gradually build your financial cushion.

Not a customer? Download the app and try it without obligation or open your Online Account without commissions in just 10 minutes.

With the Amigo Plan, you will earn money if you invite or are invited to BBVA.

And if you have children, you can open their Online Account. They will have a card and app adapted with Bizum from the age of 12.

OPERATE FROM YOUR ONLINE BANKING WHENEVER YOU WANT!
● Improve your financial health month by month and reach your savings goals: save money with less effort, plan your retirement and make the most of your savings with BBVA Mutual Funds. 
● Activate push notifications to monitor your card movements and payments. 
● Turn your cards on and off from your app and don't worry if you lose them. 
If you have any questions, ask Blue, our virtual assistant. 

ALL THIS AND MORE AWAITS YOU IN THE BBVA APP.
 
MORTGAGES
Discover with our mortgage simulator the amount you could have available to start your future home.
 
BIZUM
Send and receive money instantly. All you need to do is give your phone number or know the recipient's number. In addition, you can now use Bizum to pay at online merchants easily and securely from the App.
 
INSURANCE
Choose and manage your car, home, health or life insurance. Find the information you need to find the type of insurance that fits your needs.

LOANS
Apply for your personal loan without leaving your app. You will have all the information you need to find and contract the loan that best suits your needs.

FREELANCERS, SMES AND COMPANIES:
If you are self-employed, have an SME or manage an SME, from your BBVA App you can keep track of your operations and request financing for your daily activity.

PENSION PLANS
We will help you choose the pension plan that best suits your age and investment profile. You can make contributions and transfers from your cell phone.

CARDS
Check your transactions and operate with your credit, debit and prepaid cards. And if you lose them, you can turn them on and off from the app to protect your money. 
 
AQUA CARD
The most revolutionary card on the market. No printed numbers and a dynamic CVV that changes for each online purchase, making your payments more secure. When you need it, you can check your numbering and get your CVV from your App.

INVESTMENT FUNDS
Find the investment funds that best suit your profile and objectives. You can also make contributions and transfers. We will help you manage your funds to get a return on your savings. 

FINANCIAL HEALTH
Take a look every day at the graphs that will show you the state of your accounts, keep track of expenses and income to save easily and get your financial cushion. 

BLUE
It is BBVA's virtual assistant. It allows you to consult the movements you have made, helps you in your daily management and solves any doubt related to your account. You can talk to it, for example, to consult your movements.

SECURITY
You have biometric access to the BBVA app to protect access to the private area. In addition, we will give you advice and information on cybersecurity so you can protect your data and your money.
 
DO YOU HAVE ANY QUESTIONS OR SUGGESTIONS?
Send us your comments to bbvabancamovil@bbva.com. 
If your terminal is not compatible, you can use the BBVA Mobile Banking web service by accessing bbva.es from your browser.
Want to improve your unitQ Score by 20% within 30 days?
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