80
good
BBVA Spain | Online banking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
92%
Android
818 Reports
818 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
70 Reports
70 Reports
User Feedback
8%
iOS
70 Reports
70 Reports
92%
Android
818 Reports
818 Reports
BBVA Spain | Online banking - Latest Quality Issues
iOS
Sep 8, 2024
Too much advertising
Advertising eats me up, they offer me too many products, insurance, cards, loans, I have activated not to receive advertising
Android
Sep 8, 2024
Everything is propaganda, to check movements in account is a real nightmare, it only offers you the last three months and in a cumbersome way, it is a huge waste of time, getting worse and worse
Android
Sep 8, 2024
Bizum does not work correctly
iOS
Sep 8, 2024
thieves
I don't like the App and that they charge you 12€ per month for maintenance much less. They are thieves
iOS
Sep 8, 2024
The new update is terrible
I can't use practically any function in the app or perform any management.
Android
Sep 10, 2024
It is the worst bank without a doubt, the settings are not clear and if you want to disable the option to sign a payment it will be impossible and the truth is a shame
Android
Sep 10, 2024
It is very bad for people with disabilities. I tried to register and I can't because I'm totally blind. I couldn't register, since on other platforms I have been able to do it, but on this one I haven't been able to do it. I don't know what's going on; there is no accessibility for people with disabilities. Also, I am returned to step zero after I have uploaded the documents.
Android
Sep 10, 2024
Error to access
Android
Sep 10, 2024
I can't see my dynamic CVV so I can't pay with the card for a purchase, that should never fail, now what?, I update in case it happens to someone, it was solved by restarting the tlf
BBVA Spain | Online banking - Product Description
With the BBVA App you can make your transactions and manage your finances easily and intuitively, as well as send and receive money with Bizum. Start saving and controlling your accounts, even those of your other banks, from a single place. It has tools that will help you improve your financial health, so you can gradually build your financial cushion. Not a customer? Download the app and try it without obligation or open your Online Account without commissions in just 10 minutes. With the Amigo Plan, you will earn money if you invite or are invited to BBVA. And if you have children, you can open their Online Account. They will have a card and app adapted with Bizum from the age of 12. OPERATE FROM YOUR ONLINE BANKING WHENEVER YOU WANT! ● Improve your financial health month by month and reach your savings goals: save money with less effort, plan your retirement and make the most of your savings with BBVA Mutual Funds. ● Activate push notifications to monitor your card movements and payments. ● Turn your cards on and off from your app and don't worry if you lose them. If you have any questions, ask Blue, our virtual assistant. ALL THIS AND MORE AWAITS YOU IN THE BBVA APP. MORTGAGES Discover with our mortgage simulator the amount you could have available to start your future home. BIZUM Send and receive money instantly. All you need to do is give your phone number or know the recipient's number. In addition, you can now use Bizum to pay at online merchants easily and securely from the App. INSURANCE Choose and manage your car, home, health or life insurance. Find the information you need to find the type of insurance that fits your needs. LOANS Apply for your personal loan without leaving your app. You will have all the information you need to find and contract the loan that best suits your needs. FREELANCERS, SMES AND COMPANIES: If you are self-employed, have an SME or manage an SME, from your BBVA App you can keep track of your operations and request financing for your daily activity. PENSION PLANS We will help you choose the pension plan that best suits your age and investment profile. You can make contributions and transfers from your cell phone. CARDS Check your transactions and operate with your credit, debit and prepaid cards. And if you lose them, you can turn them on and off from the app to protect your money. AQUA CARD The most revolutionary card on the market. No printed numbers and a dynamic CVV that changes for each online purchase, making your payments more secure. When you need it, you can check your numbering and get your CVV from your App. INVESTMENT FUNDS Find the investment funds that best suit your profile and objectives. You can also make contributions and transfers. We will help you manage your funds to get a return on your savings. FINANCIAL HEALTH Take a look every day at the graphs that will show you the state of your accounts, keep track of expenses and income to save easily and get your financial cushion. BLUE It is BBVA's virtual assistant. It allows you to consult the movements you have made, helps you in your daily management and solves any doubt related to your account. You can talk to it, for example, to consult your movements. SECURITY You have biometric access to the BBVA app to protect access to the private area. In addition, we will give you advice and information on cybersecurity so you can protect your data and your money. DO YOU HAVE ANY QUESTIONS OR SUGGESTIONS? Send us your comments to bbvabancamovil@bbva.com. If your terminal is not compatible, you can use the BBVA Mobile Banking web service by accessing bbva.es from your browser.
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