86
good

BECU | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
14 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
85%
Android
77 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
14 Reports
User Feedback
15%
iOS
14 Reports
85%
Android
77 Reports
BECU - Latest Quality Issues
Android
Jan 25, 2024
the app is horrible can't login
Android
Jan 27, 2024
Never loads correctly at night, app freezes, locks out
iOS
Jan 29, 2024
Needs more math involved
Sometimes i'll log on and think oh I should have $4,888 in my account but then i'll unexpectedly see $4,222 instead. It would be nicer if it was like the US bank app where it shows you your new balance with each transaction. This would help me further keep track of my expenses and not wonder if the bank took some of my money.
iOS
Feb 4, 2024
Just Needs a Widget
Only giving 4 starts because it's missing a widget for getting a quick balance
Android
Feb 6, 2024
Does the bare minimum. Can barely deposit checks via mobile as the app always fails. Have a newer flagship phone and the app still needs 17 photos of the same check before it will process. Better off having to visit a kiosk.. unreliable and unfortunate. Appreciate the comment. However, the camera functionality within "mobile deposit" has always been buggy. The app does its job of moving money around as needed. But one of its main features is very inconsistent and has been for many versions.
iOS
Feb 7, 2024
Can’t delete linked accounts
The first day I used this app I thought it was very nice, the. It started having issues and I was having to constantly re-sync my non BECU accts, the info was never correct so I decided to delete them. So now I have three linked accounts that won't delete, won't update the correct information, can't hide them or mark them as closed with a zero balance. I've tried to delete the app but, when I log back the accounts are still there and still not working.
Android
Feb 14, 2024
One of the worst apps in banking history. Literally every time I try to use it, I just give up and use the less secure mobile browser version to actually see my accounts. The app doesn't do very basic things like show the running totals. Just the end balance, with a bunch of transactions. You have to sign in to the mobile website on a phone to quite literally see the balance before a transaction, followed by the balance after it...you know, the whole point of looking at transactions.
Android
Feb 15, 2024
Can be a little buggy at times but overall a good app.
Android
Feb 17, 2024
Constantly broken
BECU - Product Description
Manage your finances in the palm of your hand: BECU’s app is designed to bring budgeting to your phone. Use the unique features to view not only your BECU accounts but also your credit cards, bank accounts and loans held elsewhere. The colorful, friendly design helps you track spending, review outstanding balances and expenses. The updated app also allows easy everyday banking. From transferring funds to locating ATMs and the ever popular mobile check deposit feature, it’s your money, simplified.

BECU App Features and Benefits:

•	Combine and view your BECU and non-BECU financial accounts in one place
•	Budget based on your spending, income, debt and expense history
•	Locate the nearest BECU, ATM or shared branching partner credit union 
•	Transfer funds
•	Deposit checks
•	View accounts
•	Pay bills and view payees
•	Review Alerts
•	Updated design and expansive user experience
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