82
fair

BECU | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
91%
Android
166 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
17 Reports
User Feedback
9%
iOS
17 Reports
91%
Android
166 Reports
BECU - Latest Quality Issues
Android
Jun 21, 2021
No problems for me. Even if, a quick call and the service time is Excellent!
Android
Jun 19, 2021
Always available and fast. Process is easy and understandable.
Android
Jun 18, 2021
This app has been a problem for at least three months. It takes too much time to load and when it finally gets there, I put in my sign in credentials and nothing. It acts as if it's the wrong password. I've uninstalled it and reinstalled it more than once, hoping it had to do with an issue Google was having (but fixed), but that was weeks ago, or months ago now. This is now the only app on my phone that acts buggy.
Android
Jun 18, 2021
When I check the box to enable fingerprint login, it says it will be enabled after I log in. But it doesn't.
Android
Jun 17, 2021
New update locked me out of mobile app, can use mobile internet but app not working. Customer service has been unable to remedy this situation.
Android
Jun 16, 2021
It requires tiny fingers to use - mine are too large, and I'm just average. Can't use deposit. Won't accept the image, doesn't say why. All I use it for is checking my balance. Fortunately. the web site works well, so I only have to visit my branch to make a deposit at the atm. That can be scary. Since then, I've gotten a bigger phone, It's still hard to use. But I have installed this on my new Chromebook, and it works great on that hardware.
Android
Jun 16, 2021
Authentication in the app is failing, during a banking session. I log in, start transferring money and it says authentication error, please relogin. I log in and it says my password is wrong. Same password works on the website. Seriously, a banking app that doesn't properly handle AUTHENTICATION?
Android
Jun 12, 2021
The update version won't let me back out (after I signed out) I have to go and shut all recent app just to get it off my screen and I don't appreciate being FORCED to do an update when you haven't even worked out the bugs because I don't need all maybe some people do.
Android
Jun 12, 2021
Won't give you checking number on the app. I am so sick of how each bank has one thing that is so stupid. Why can't banking be easy?
BECU - Product Description
Manage your finances in the palm of your hand: BECU’s app is designed to bring budgeting to your phone. Use the unique features to view not only your BECU accounts but also your credit cards, bank accounts and loans held elsewhere. The colorful, friendly design helps you track spending, review outstanding balances and expenses. The updated app also allows easy everyday banking. From transferring funds to locating ATMs and the ever popular mobile check deposit feature, it’s your money, simplified.

BECU App Features and Benefits:

•	Combine and view your BECU and non-BECU financial accounts in one place
•	Budget based on your spending, income, debt and expense history
•	Locate the nearest BECU, ATM or shared branching partner credit union 
•	Transfer funds
•	Deposit checks
•	View accounts
•	Pay bills and view payees
•	Review Alerts
•	Updated design and expansive user experience
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