59
fair
Bilt Rewards | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
64%
Android
115 Reports
115 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
64 Reports
64 Reports
User Feedback
36%
iOS
64 Reports
64 Reports
64%
Android
115 Reports
115 Reports
Bilt Rewards - Latest Quality Issues
Android
Jan 7, 2025
the app is difficult it up loads slow, it kicks u off the app another payment card. had problem since 3rd of Jan 2025.
Android
Jan 7, 2025
Things are good until they are not. They don't have a customer service team I can speak to, instead I can text with customer service. BUT, NO ONE responded to my text for more than 2 weeks even if I tried multiple times! I feel they deliberately ignored my text and don't want to address the problem.
iOS
Jan 8, 2025
Why updates nightly?
Seems like an unsecured app. Out of the thousands of available apps I have never seen one that needs updating nearly every night. Why is this? I don't have confidence in your app development skills to keep our information safe.
iOS
Jan 9, 2025
it is not easy to use some features or misses some features
It seems no feature to do the transaction dispute via app or web!
Android
Jan 9, 2025
This is a review for the app only. I love the BILT rewards card and think it's a great credit card. The app, however, is trash. It's soo buggy and doesn't work half the time. They're constantly updating it but the updates are always worse.
Android
Jan 10, 2025
Any issues and you are out of luck with no customer service phone number
iOS
Jan 10, 2025
Useless and too many restrictions. Not worth the reward. I regret opening this account.
The benefits you get from this seem like the app is trying to make a slave out of you. Too many restrictions you have to do too many things to get minimum benefits,if you call those benefits.
Android
Jan 10, 2025
The BiltProtect Debit feature completely derailed me. I turned it on after sending my rent money to Bilt account. Bilt could not draw enough my from my bank account and halted all rent transactions.Property manager got mad at me and charged me a $120 fee. I made calls to Bilt and they kept forwarding my call to the main menu. I figured out on my own it was the BiltProtect feature. I turned it off and made a payment. But the app didn't save when I turned off the Bilt Protect.Resubmitted again.
iOS
Jan 10, 2025
Didn’t work
I tried to create an account and use the direct deposit feature. After taking a photo of my ID, the app said “we can't confirm your identity.” So I reached out to support on how to fix it, and they said, “We can't create a Bilt rewards account for you. For privacy reasons we can't tell you why.” They then wouldn't answer me if there was any way to fix it. Good job guys👍
Bilt Rewards - Product Description
Bilt is a rewards program that lets you earn points on rent. Bilt also offers the Bilt Mastercard, the first credit card that lets you earn points on rent and all other purchases with no fees. Use the Bilt Rewards app to pay your rent, earn points on each rent payment, track your spend on the Bilt Mastercard, and view your status in the Bilt Rewards program, and redeem rewards. Pay your rent - Connect your apartment in the app - Pay your rent and earn points each month Redeeming your points - Transfer your Bilt Points 1:1 to over 100+ partner airlines and hotels - Use your Bilt Points to cover next month’s rent or a downpayment on a future home - Redeem your points for group fitness classes - Redeem your Bilt Points for art, home decor, and clothing from the Bilt Collection The Bilt Mastercard - $0 annual fee - 1x points on rent - 2x points on travel - 3x points in dining + 1x points on all other spend
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