39
poor

Binance.US - Bitcoin & Crypto | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
63%
Android
150 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
88 Reports
User Feedback
37%
iOS
88 Reports
63%
Android
150 Reports
Binance.US - Bitcoin & Crypto - Latest Quality Issues
iOS
Oct 14, 2021
Identify verification
Poor identity verification function that doesn't capture photo and gets stuck in the process. Painful!
Android
Oct 14, 2021
Consistent issues verifying identity. When sending email and response was they are backed up trying to verify everyone. My issue is not the time but it is telling me that my ID is expired but it is not.
Android
Oct 13, 2021
horrible XP with them, if you are outside US you cant even login into your account, and no help from customer service at all, very big dissapointment....
Android
Oct 13, 2021
Binance.us has no tech support at all. I got a new number but my 2 factor authentication was tied to the old num. No big deal, just contact tech support, they will work it out, right? It is all done via email so replies are every other day. After I jumped through all their hoops they said they would get back to me. A week went by and they never replied or updated the ticket. I had to purchase another phone with the old number to establish control of my account. Did add 1 star for low fees.
Android
Oct 13, 2021
The worst..They will litterally randomly charge your account when you don't owe anything and didn't make a purchase. Call it a double charge when it's not.. And when you reach out for support it's not existant.. There theifs and robbers. Litterally spent 2 hours trying to reach out to support but not a single response. They have a bot that answers your questions but you will get absolutely no where with it and it will not direct you to a real person...
Android
Oct 13, 2021
Sketchy Deposits & Withdrawals Wanted to take out 7k usd of my money, the app restricts you to 1000 usd every 24hrs. So I have to wait atvleast 7 days, making a total of 7 transaction to get all my money out. It is my money, not yours Binance. If I need my money, I should be able to have it in a timely manner.
Android
Oct 13, 2021
Literally signed up and submitted support tickets with zero reply or help. Stay away and use other options. Terrible, they kills puppies here...
Android
Oct 12, 2021
Amazing how this application steals money from your account everyday. Labeling it some sort of fee or another. Makes sense its foreign ran. If you want your money stolen then download and deposit money to these thiefs
Android
Oct 12, 2021
often hard to navigate. cash in wallet is not always available for purchases.
Binance.US - Bitcoin & Crypto - Product Description
Welcome to America’s home for cryptocurrency trading! Trade over 50 cryptocurrencies with low trading fees including Bitcoin, Ethereum, VeChain, ChainLink, Litecoin and more, directly with your bank account.


BUY AND SELL CRYPTO
Buy Bitcoin, Ethereum, Cardano, Tezos, ChainLink, and more with USD. Link your bank account, add a debit card, or use wire transfer to buy and sell crypto instantly.

WIDEST SELECTION OF SUPPORTED ASSETS
Choose from 50+ supported cryptocurrencies and trade with 100+ trading pairs.

TOP-CLASS SECURITY
Security is the highest priority for us when it comes to safeguarding your funds. Store your crypto safely with the Binance.US app.

SECURE CRYPTO WALLET
Keep your crypto safe and access your funds seamlessly with the Binance.US multi-crypto wallet. USD deposits are protected by FDIC insurance.

INSTANT PRICE ALERTS
Discover more buying opportunities. Set price alerts with a single tap to stay up to date on the latest prices and trends.

EASY FOR BEGINNERS AND PROS
New to crypto? Our Binance.US app’s design keeps it simple and enables access advanced trading features, all in one place.

24/7 DEDICATED CUSTOMER SUPPORT
We’re always here to help, whether you’re a longtime user or just getting started.
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