Quality degradation at Bitrue  
Users report higher volume of Quality Issues than usual
79
fair

Bitrue | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
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Good
 
Epic
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Android unitQ Score
Android User Feedback
77%
Android
75 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
23 Reports
User Feedback
23%
iOS
23 Reports
77%
Android
75 Reports
Bitrue - Latest Quality Issues
iOS
Nov 5, 2022
Garbage
Nothing but problems! Minimum is 10.00 when buying. I tried to buy some crypto with 10.95 ! All I get is try later, failed etc…. Very poor service, sent email, got back our team is looking into it. Stay away!
Android
Nov 6, 2022
I like almost everything. The widest range of cryptos, comparable only with KuCoin. But you need to improve the "Info" section for cryptocurrencies - absolutely uninformative - insert there a description of currencies from CoinMarketCap, as other exchanges do. You have some nonsense written there, in fact there is no description at all. And of course, the lack of USER_PHONE_NUMBERP is a huge minus for the platform, you have to replenish with the help of USDT from other exchanges. I wish the exchange further development
iOS
Nov 7, 2022
Bitrue Steals assets.
Bitrue has stolen 12509 GALA from my account. They don't respond to my messages. Garbage exchange. Do not put your money here.
Android
Nov 9, 2022
Terrible app and exchange, waited for ages to get my OTP I still haven't received it. Stay away u less you plan on losing your money
Android
Nov 9, 2022
Bad experience.
Android
Nov 9, 2022
They lost my hbar, no help and por service
Android
Nov 23, 2022
Withdrawal fee is incredibly hgh
Android
Nov 27, 2022
Why suddenly automatic delete the installed App? I have no idea.. Please investigate. The same scenario with Bitmart Exchange. All of the sudden, it's automatically deleted / removed in my lists of installed apps. Luckily, I don't have lot of money invested in Bitmart Exchange. However, I have "NO" option but to download it again. PLEASE INVESTIGATE. THANKS!
Android
Nov 30, 2022
I sent from my other exchange 300B of the baby dogecoin token to bitrue and I only received 238B because that money in tokens disappeared from me, don't be thieves, they stole almost 40 dollars
Bitrue - Product Description
Bitrue is the most recommended choice for you to store and exchange Bitcoin, Bitcoin Cash, USDT, Ripple, Litecoin, Ethereum, ETC and other altcoins. Compared with main exchanges, Bitrue boasts these advantages:

Safe, stable and high-performing
- Bitrue has built a network security defense system after many pseudo-hacking attacks and RO tests. It adopts all McAfee's security solutions to ensure the security of cryptocurrencies, trading systems and users' accounts, and is certified by NSFOCUS.
- Applies the advanced multi-layer clustered system and the hot/cold wallet isolation technology to ensure system security. Its memory matching technology and the easy-to-deploy cluster architecture with high elasticity can best ensure its orders to be handled smoothly without any delay.

Deep cooperation with Ripple (XRP)
- Bitrue is world's first exchange to corporate closely with Ripple (XRP). It will soon be partnered with Wanchain, the world-renowned blockchain team, to support more investment-worthy currencies.
- XRP is set the base currency of Bitrue, allowing XRP holders to purchase other virtual currencies more conveniently, while paying lower Tx fees.

Low Tx fee & Superb promotion activities
- Lower fees will be charged for transactions or cash withdrawals comparing to mainstream exchanges.
- Multiple superb promotions are launched to celebrate XRP and WAN being available on Bitrue, like the Trading to Grab Rewards Campaign and the Bitrue Partner Program. Bonus of coins will be directly sent to users’ accounts.

One-stop solution for digital asset management
- Compatible with more than 30 currencies, and supports the storage of all digital assets such as Bitcoin, Bitcoin Cash, USDT, Ripple, Litecoin, Ethereum and ETC
- Real-time market monitoring: You can view data indicators and follow market trends at anytime, anywhere, such as the price, rate of change or volume
- Store, convert, transfer and manage all cryptocurrencies at anytime, anywhere

Reliable core team
- Professional developers team with superior expertise and senior financial experience working in Capital One and other Internet companies. 
- Global operations team, providing local operations services to America, Europe and Asia Pacific regions

Contact us
- Email: support@bitrue.com
- Telegraph group: BitrueOfficial
- Facebook homepage: Bitrue
- Twitter homepage: Bitrue
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