bol.com
bol.com at a glancebol.com (Shopping) has a unitQ Score of 48 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 6 points from 42 in the previous 30 days. The score draws on 106 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Can't Log In, Fails To Launch and Order Arrived Damaged.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
48poor
unitQ Score 30 Day Average as of Nov 09, 2026 6 point score increase in the last 30 days
Previous 30 days42
Last 30 days48
30-Day Trend
poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
User Feedback
106Reports
- iOS
- 37 % 39 Reports
- Android
- 63 % 67 Reports
Compared with similar apps
SHEIN-Fashion Shopping Online85
Macy's83
Etsy: Custom & Creative Goods78
eBay65
Target Brands Inc64
Target64
Best Buy62
Walmart - shopping & grocery61
Ibotta: Save & Earn Cash Back49
bol.com48
Amazon Shopping43
Top feedback themes
- ApplicationLoginCan't Log In
- ApplicationStabilityFails To Launch
- OrderDeliveryOrder Arrived Damaged
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationError Message'Something Went Wrong' Error Message