74
fair

bunq | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
89%
Android
206 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
26 Reports
User Feedback
11%
iOS
26 Reports
89%
Android
206 Reports
bunq - Latest Quality Issues
iOS
May 4, 2021
Still giving it a chance
Bunq has a great idea for solving one thing - overhead and hustle of managing bank accounts and digital card payments, which in today's world is necessary. That is easy to do and fast. But... - UI is so complex! Seriously- you are a bank, I don't need to have all these hipster features in my face. Learn about hierarchy of UX or hire new Product Manager. It's just horrible mess. - Soooo many bugs! I have used the account for literally 2 weeks and already chatted with support like 10 times and they admitted 3 bugs. Learn proper test-driven development, automate testing of your most important flows and stop changing things all the time! Overall - focus on what your customers need and not what you ‘can' do. It's a slippery slope to an overblown, heavy and buggy product.
Android
May 4, 2021
Few stars because suddenly, I get a payment to a subscription that I haven't made. I'm waiting for your answer.
Android
May 4, 2021
I don't recommend anyone to do an account at this bank, a few days ago I made an account at this bank transfer all the money I had and they closed my account with all the money and do not want to return. I can't talk to anyone but a bot. Horrible support
Android
May 2, 2021
Can't transfer from my bank to Bunq ...i will cancel my account .
Android
May 2, 2021
OMG, you need to make a verification deposit, but then you get notified that you can't because you're not a customer yet, sigh what a waste of time
Android
May 1, 2021
Id enrolled into a free monthly account, but suddenly on the end of the period I am in debt due to somehow my plan been changed. In addition the card was frozen, again from the app. I guess after reopening my cart it went automatically into a higher monthly pay plan.
Android
May 1, 2021
The app ran at the beginning perfectly everything perfectly worked out on the same time the app wanted to know my location I could not access the code etc from my map without i entering my location then I entered my location then stands as I must be in my country when I give my address it just annoys death does someone have tips what I can do about it?
Android
Apr 30, 2021
Hello. Tap and Pay not working. Trying everything. Showing to use Google pay instead. Any ideas what is wrong?
Android
Apr 30, 2021
a great App for a marvelous bank ... I've heard, that the dutch IBAN will change to german IBAN ... that's very bad due to the fact that I need a dutch IBAN. By doing a lot of business with the Netherlands it's very important to me to have a dutch IBAN ... this was the main reason to open an account with Bunq ... please consider this in your decisions ... I think I'll not the onliest customer with that reason ...
bunq - Product Description
bunq is the first challenger bank to be included in the Dutch Fair Finance Guide (2020 edition), with an all-time high score for any newcomer.

Without any effort, you can become CO2 free in less than 2 years. Start your Easy Green Personal trial or Easy Green Business plan and we'll plant a tree for every 100 Euro spent with any of your bunq cards
- Together, we planted over 2 million trees to date. That offsets 680,237 round trips flights from Paris to NYC
- Show everyone how close you are to becoming CO2 free with our new Easy Green widget! You can add this to your website or blog in seconds
- Now your bestie can also plant a tree for every €100 spent with their bunq cards.

Save money wherever you go, whatever you do, with bunq’s amazing discounts

Whether it's finding the perfect hotel room, a splendid meal, business insurance or bookkeeping services, bunq Deals make it super easy for you to save money every step of the way.
 
You decide how your money is invested

We are the only bank in the world that lets you decide how your money gets invested. Whether you want to help people buy a home, invest fully green or not at all, the choice is yours
- Choose to invest in Personal Lending, Personal Mortgages, Green Companies, All Companies, Other Bank Loans
- At 0.27%, bunq gives you an interest rate 9x higher than traditional banks
- Set up Common Goals to support charities and share your donation link with your network so everyone can help

Budgeting made easy and fun
- Budgeting for groceries? Bills? New car? Doesn't matter. Open multiple sub-accounts for all your needs, in seconds
- Easily set up a monthly budget and fully customize it by choosing your starting date and include/exclude as many accounts as you like
- Always be in control of your money by sorting incoming payments the way you want: in amounts or percentages, the choice is yours
- Save automatically by having all your payments rounded up to the next Euro

Never waste time again. No paperwork, no waiting, no hassle

No matter if it's personal or business, bunq is the bank that saves you time, every time.
- Simply scan the receipt, share it with your friends and let them pay you back by tapping their share on the receipt
- Paying for shared subscriptions? Set up Auto Request, so you get paid without having to think about it
- Create a joint account with your partner, child or employee in one tap and they will get their own card

The bank that speaks your language
-   	English
-   	Dutch
-   	German
-   	French
-   	Spanish
-   	Italian
-   	Portuguese

Our team consists of people from more than 30 different countries. Emails, notifications, support chat we’re always there for you, in your language.

Your money is fully insured
Thanks to our European banking permit your money is fully insured, up to €100,000. We apply rigorous safety measures and are tested and audited to the highest standards. Your safety is our highest concern.

Your privacy is guaranteed
We guard your privacy as if it’s our own. We will never sell your data to anyone. Your transaction data is stored in Germany, a country that values your privacy as much as we do.

Experience what bunq can do for you, today. Sign up in minutes. You only need your phone. No branch visits, no waiting, no paperwork.

bunq has been featured internationally by publications like Forbes, Wired, Business Insider, TechCrunch, Silicon Canals and many more.
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