47
poor

bunq | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at bunq? Unlock additional insights
Android unitQ Score
Android User Feedback
63%
Android
155 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
91 Reports
User Feedback
37%
iOS
91 Reports
63%
Android
155 Reports
bunq - Latest Quality Issues
Android
Apr 21, 2024
Worthless in one.*WORD* the aPP does not work in combination with my e-mail address and telephone number.
Android
Apr 21, 2024
Zero star account on made, money deposited and directly account blocked not recommended BEWARE SCAMMERS ❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️ If you write to customer service, there will never be an answer, so look for something decent
iOS
Apr 22, 2024
Fro
I find that transfers take quite a long time to arrive, moreover, when we don't want to pay we have the possibility to make two withdrawals per month from our "savings" to our account, knowing that the transfers arrive on our savings... In short, if like me you receive transfers very regularly, it's way too much hassle.
Android
Apr 22, 2024
Password reset button 'volgende' does not respond...
iOS
Apr 22, 2024
Scamm
They took the documents for verification and stopped responding for 2 weeks. I have the feeling that they are simple scammers, support simply did not answer anything.
Android
Apr 22, 2024
Poor security, limits can be increased immediately without 4-hour delay, no leniency regulation or the like, and so on. And that in a time of fraud, fishing and internet crime. As of 1 May, my savings balance elsewhere can be withdrawn freely.
Android
Apr 22, 2024
simple scam. Today I see experience from big youtuber how bunq stole and block he money for nothing. Am same youtuber and please not use bunq. Check trustpilot and see how much negative review have this bank. Big scam who scam people . Lot of evidence. Support only share schablon answers .
Android
Apr 22, 2024
My experience with the Bunq app has been extremely disappointing. After creating an account and transacting for a month, my account was closed without explanation, citing alleged "unusual activity." Despite my multiple attempts to get explanations and a refund of 655€, the customer service remained silent for 5 months. Communication was non-existent and Bunq's lack of transparency is very disappointing. I strongly advise against !!
Android
Apr 22, 2024
Bugs that do not get solved, wait time for support unworkable long except for 1 time per month.
bunq - Product Description
Discover mobile banking that makes life easy. Spend, save, budget and invest—all while becoming effortlessly CO2-free. Download and sign up in just 5 minutes to start your 30-day free trial today.

Our Plans

EASY SAVINGS - free
Earn high interest with zero fees.

Our interest rates per country:

• Germany: 2.55%*
• The Netherlands: 2.46% 
• Rest of Europe: 1.56%

• Interest paid weekly, not annually
• 2 withdrawals per month
• No minimum deposit
• Daily chances at great prizes from the Wheel of Fortune

EASY BANK - €2.99/month
Get a bank account in just 5 minutes.

• All the benefits of Easy Savings
• Instant incoming and outgoing payments
• One NL, DE, ES, FR or IE IBAN to match your location
• Enjoy added card security against overcharged tips and irregular payments, powered by AI
• Get key insights to know which categories contribute most to your carbon footprint, so you can start shopping sustainably
• In-app map to discover places recommended by friends
• Effortlessly track and split with the Group Expenses feature. Easily add past payments, find specific transactions, or remove payments in just a few taps
• Push notifications whenever your money moves
• Face & TouchID and 100% control of your cards in the app

EASY MONEY - €8.99/month
Bank like a local, all over Europe.
 
• All the benefits of Easy Bank
• Effortlessly earn money using your Mastercard credit card with 1% Cashback at restaurants and bars**
• 25 sub-accounts for easy budgeting with zero effort
• Insights into your monthly spending & future balance
• Choice of over 15 different currencies
• Easily save in multiple currencies, and earn a massive interest of 3.71% on USD and GBP
• Multiple NL, DE, ES, FR & IE IBANs
• Easy investments to invest your spare change, automatically
• No fees when you spend overseas

EASY GREEN - €17.99/month
Become CO2-free in just 2 years.

• All the benefits of Easy Money
• One tree gets planted for every €100 you spend
• Effortlessly earn money using your Mastercard credit card with 2% Cashback on public transportation, 1% Cashback at restaurants and bars**
• Beautifully crafted bunq Metal Cards made from sustainable stainless steel with Mastercard extended warranty & purchase protection
• Complete freedom of choice over where and when your money’s invested so you only earn interest from socially responsible investments
• Green Team: add a friend to your Green Team, so they too can become CO2-free and benefit from 2% Cashback on public transportation and 1% at restaurants and bars

All our plans are also available for business! 

Your Security = Our Priority
Boost your bank security with two-factor authentication for online payments, Face & TouchID for extra secure logins, and 100% control of your cards in the app.

Your Deposits = Fully Protected
Have your money insured up to €100,000 by the Dutch Deposit Guarantee Scheme (DGS), and rest assured that we’re rigorously tested to the same standards as traditional banks.

Get quality, in-app support 24/7 from expert guides in the language of your choice:

• English
• Dutch
• French
• German
• Italian
• Spanish

Investments in the bunq app are powered by Birdee. Investing involves risks, you may gain or lose money.

*Interest rate valid for the first 4 months after opening your account, you’ll earn 1.56% interest thereafter.

**Get early access to Cashback and be among the first to get up to 2% back on public transportation payments, 1% at restaurants and bars. There are only 1,000 spots, so claim yours while it’s still available.
Want to improve your unitQ Score by 20% within 30 days?
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