59
fair

bunq | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
23 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
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Good
 
Epic
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Android unitQ Score
Android User Feedback
100%
Android
180 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
180 Reports
bunq - Latest Quality Issues
Android
Jul 20, 2024
An incoming transfer has not been released for almost two months. Years of customer, very disappointing. I wouldn't have expected that from Bunq, now I have to run after the money
Android
Jul 21, 2024
App no longer works correctly. Parts of the symbols appear white areas without labeling.
Android
Jul 22, 2024
Cards are not accepted anywhere , plus they are known for shady practices. Also support does not even exist , all you get is some bot
Android
Jul 23, 2024
Immediate termination and deletion of the account should be ashamed to call itself a bank. Expect my friend who sent me money to send immediately to my other account, if that is not possible, I will report to the police for enrichment of customers
Android
Jul 23, 2024
Zero customer service
Android
Jul 24, 2024
Problems with the download
Android
Jul 24, 2024
I have had a very frustrating experience with Bunq. They closed my account without prior notice and did not provide a clear reason. Despite my repeated requests, they have not provided me with an account statement or an adequate explanation. Customer support is extremely slow and unhelpful. They need to significantly improve their transparency and customer service.
Android
Jul 25, 2024
Terrible service. They charged me a plan that I didn't agree to subscribe. And then I complained but they don't reply. Don't download this app! Go for Wise or Revolut Worst experience
Android
Jul 25, 2024
can't login and stuck at the reset security code screen. Nothing happens.... is the app dead? frozen? no indication what the error is
bunq - Product Description
Discover mobile banking that makes life easy. Spend, save, budget and invest—all while becoming effortlessly CO2-free. Download and sign up in just 5 minutes to start your 30-day free trial today.

Our Plans

EASY SAVINGS - free
Earn high interest with zero fees.

Our interest rates per country:

• Germany: 2.55%*
• The Netherlands: 2.46% 
• Rest of Europe: 1.56%

• Interest paid weekly, not annually
• 2 withdrawals per month
• No minimum deposit
• Daily chances at great prizes from the Wheel of Fortune

EASY BANK - €2.99/month
Get a bank account in just 5 minutes.

• All the benefits of Easy Savings
• Instant incoming and outgoing payments
• One NL, DE, ES, FR or IE IBAN to match your location
• Enjoy added card security against overcharged tips and irregular payments, powered by AI
• Get key insights to know which categories contribute most to your carbon footprint, so you can start shopping sustainably
• In-app map to discover places recommended by friends
• Effortlessly track and split with the Group Expenses feature. Easily add past payments, find specific transactions, or remove payments in just a few taps
• Push notifications whenever your money moves
• Face & TouchID and 100% control of your cards in the app

EASY MONEY - €8.99/month
Bank like a local, all over Europe.
 
• All the benefits of Easy Bank
• Effortlessly earn money using your Mastercard credit card with 1% Cashback at restaurants and bars**
• 25 sub-accounts for easy budgeting with zero effort
• Insights into your monthly spending & future balance
• Choice of over 15 different currencies
• Easily save in multiple currencies, and earn a massive interest of 3.71% on USD and GBP
• Multiple NL, DE, ES, FR & IE IBANs
• Easy investments to invest your spare change, automatically
• No fees when you spend overseas

EASY GREEN - €17.99/month
Become CO2-free in just 2 years.

• All the benefits of Easy Money
• One tree gets planted for every €100 you spend
• Effortlessly earn money using your Mastercard credit card with 2% Cashback on public transportation, 1% Cashback at restaurants and bars**
• Beautifully crafted bunq Metal Cards made from sustainable stainless steel with Mastercard extended warranty & purchase protection
• Complete freedom of choice over where and when your money’s invested so you only earn interest from socially responsible investments
• Green Team: add a friend to your Green Team, so they too can become CO2-free and benefit from 2% Cashback on public transportation and 1% at restaurants and bars

All our plans are also available for business! 

Your Security = Our Priority
Boost your bank security with two-factor authentication for online payments, Face & TouchID for extra secure logins, and 100% control of your cards in the app.

Your Deposits = Fully Protected
Have your money insured up to €100,000 by the Dutch Deposit Guarantee Scheme (DGS), and rest assured that we’re rigorously tested to the same standards as traditional banks.

Get quality, in-app support 24/7 from expert guides in the language of your choice:

• English
• Dutch
• French
• German
• Italian
• Spanish

Investments in the bunq app are powered by Birdee. Investing involves risks, you may gain or lose money.

*Interest rate valid for the first 4 months after opening your account, you’ll earn 1.56% interest thereafter.

**Get early access to Cashback and be among the first to get up to 2% back on public transportation payments, 1% at restaurants and bars. There are only 1,000 spots, so claim yours while it’s still available.
Want to improve your unitQ Score by 20% within 30 days?
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