Quality degradation at bunq  
Users report higher volume of Quality Issues than usual

bunq | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 7 Days
Category: Finance
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30-Day Trend
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Android unitQ Score
Android User Feedback
213 Reports
iOS unitQ Score
iOS User Feedback
78 Reports
User Feedback
78 Reports
213 Reports
bunq - Latest Quality Issues
Mar 19, 2023
Card is very very useful but it scams people withnthis spining game … cuz spin as many times you want and you get only 1 tree in half year and nothing more … its algorithm where nobady wins
Mar 20, 2023
They will lure you in with a "free" back account, but charge you 18 euros the next month without telling you. Then you will not be able to downgrade because of a bug app. Their support tickets also don't work. FRAUD BANK
Mar 20, 2023
Rare bank
Just about a new update every week. Support difficult to reach. I can't physically use any of my lashes getting tired of it. I can only use my wake-up calls. Contacted me about it but still didn't help.
Mar 20, 2023
Most expensive Bank!
Even classic Banks with thousand of branch try to go no monthly fee. For an online bank it's weird though 15€ monthly fee!
Mar 20, 2023
Since update 22 it keeps crashing, I can't even accept direct debbit request . Its not acceptablefor a banking app. please fix ASAP
Mar 20, 2023
I wanted to use bunq for saving my money. The 1.5% interest where quit appealing. Unfortunately it seems like every basic easy savings plan is upgraded without consent to an easy green plan automatically. This means that after 1 month you will have to pay 18 euros, that you never agreed to. I feel deceived and do not recommend this app/bank. Edit: I requested a refund and they politely declined ...
Mar 21, 2023
I think the bank is very good. I don't like the frequent updates with serious changes. I miss e.g. re-execute/repeat transfer... instead, the app offers share or generate confirmation and I have to re-enter my transfer data and reason for payment... Please change that again. Thank you
Mar 21, 2023
Since I registered bunq I didn't continue my registration because I traveled to Switzerland where bunq is not allow and since then your company has been charging me for a service I have not used.... Is this how you rob people of their money? Please I need this changes to stop or give me an email address I could message
Mar 21, 2023
Terrible design
I was a big fan of the app 2 years ago. I was expecting that you bring again the original features. After two years of this big update I still hate the new version. I feel that you did not consider users feedback seriously
bunq - Product Description
We are bunq
We exist to challenge what banking is and can be for you, to break free from the status quo. Together we built a fully mobile banking app that gives you power over your money. At the end of the day, it's about making life easy so you can save time, save money and save CO2. We are as ambitious as we are mindful, wanting to leave your positive mark on the world. 

Banking-to-go: the features of our beautiful mobile banking app

- Loyalty Cards - Never worry about bringing dozens of loyalty cards with you. Simply add them to the app and have full access anytime, anywhere.
- Multiple Sub-Accounts - Budgeting for groceries? Bills? New car? Doesn't matter. Set up a bank account for all your needs in seconds. 
- Apple Pay - Safe and fast online payments in millions of places, on sites, in apps and in stores using your bunq card with Apple Pay. 
- Real-time account activity push notifications, the evolution of online banking
- TransferWise - Safe online payments: send money to 39 supported currencies and always get the real exchange rate. Saving you money with no hidden fees.
- Insights - Automatically categorize all outgoing payments. By knowing where your money goes, you can easily put up to 10% into your savings account without any effort.
- Budgets - Easily setup a monthly budget and fully customize it by choosing your starting date and include/exclude as many accounts as you like.
- Freedom of Choice - The only bank in the world that lets you decide how your money gets invested.
- bunq.me - Always get your money back in the easiest way. Simply send your personal payment link and let the money flow in!

Our subscriptions
Easy Bank - The bank account you set up in just 5 minutes.
Easy Money - The bank account that helps you save time, money and CO2.
Easy Green - The bank account with amazing features and benefits, and to effortlessly make the world a greener place at the same time

Why join bunq?
Without any effort, you can become CO2 free in less than 2 years. 
We'll plant a tree for every 100 Euro spent with any of your bunq debit or credit cards.
- Together, we planted over 2 million trees to date. That offsets 680,237 round trips flights from Paris to NYC
- Show everyone how close you are to becoming CO2 free with our new Easy Green widget! You can add this to your website or blog in seconds
- Now your bestie can also plant a tree for every €100 spent with their bunq cards.

Budgeting made easy and fun
- Budgeting for groceries? Bills? New car? Doesn't matter. Open multiple sub-accounts for all your needs, in seconds
- Easily set up a monthly budget and fully customize it by choosing your starting date and include/exclude as many accounts as you like
- Always be in control of your money by sorting incoming payments the way you want: in amounts or percentages, the choice is yours
- A savings account that does the job automatically by having all your payments rounded up to the next Euro. 

The bank that speaks your language

Your money is fully insured
Thanks to our European banking permit your money is fully insured, up to €100,000. We apply rigorous safety measures and are tested and audited to the highest standards. Your safety is our highest concern.

Your privacy is guaranteed
We guard your privacy as if it’s our own. We will never sell your data to anyone. Your transaction data is stored in Germany, a country that values your privacy as much as we do."

bunq has been featured internationally by publications like Forbes, Wired, Business Insider, TechCrunch, Silicon Canals and many more. bunq is the first challenger bank to be included in the Dutch Fair Finance Guide (2020 edition), with an all-time high score for any newcomer.
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