/ unitQ Score

CaixaBankNow

Finance30-day average as of Nov 09, 2026

CaixaBankNow at a glanceCaixaBankNow (Finance) has a unitQ Score of 87 out of 100, rated good, as the 30-day average on Nov 9, 2026, down 2 points from 89 in the previous 30 days. The score draws on 2,843 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Can't Log In.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
87good

unitQ Score 30 Day Average as of Nov 09, 2026 2 point score decrease in the last 30 days

Previous 30 days89
Last 30 days87

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
406080100Oct 9Oct 24Nov 8406080100Oct 9Oct 24Nov 8

User Feedback

2,843Reports
iOS
69 % 1968 Reports
Android
31 % 875 Reports

Compared with similar apps

  1. Citi Mobile89
  2. CaixaBankNow87
  3. Dave - Banking For Humans81
  4. Robinhood77
  5. Robinhood: Invest. Save. Earn.77
  6. Cash App74
  7. Chime71
  8. Capital One Mobile68
  9. Coinbase Buy & sell Bitcoin53
  10. Rocket Money42
  11. PayPal: Mobile Cash38

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • ApplicationLogin
    Can't Log In
  • ApplicationStability
    Fails To Launch
  • ApplicationStability
    Slow Performance

About CaixaBankNow

What is CaixaBankNow?

The CaixaBankNow app is a mobile banking application offered by CaixaBank that allows users to manage their bank accounts, make transactions, and access various financial services easily from their smartphones. With this app, customers can check their balance, pay bills, and transfer money, making banking more convenient and accessible.

Is CaixaBankNow safe?

CaixaBankNow presents a mixed picture when considering safety for users, especially younger audiences. On the positive side, the app employs strong security measures like two-factor authentication and regular vulnerability assessments to protect user data. However, users should be aware of risks related to personal information sharing and potential cyber threats, requiring them to stay informed about online security best practices.

Who owns CaixaBankNow app?

The CaixaBankNow app is owned by CaixaBank, S.A., which is a prominent banking institution. This app provides electronic banking services and is a part of CaixaBank's digital offerings.

All scorecards

Unlock Free Customer Insights

Sent to your email every week so you can keep delivering great experiences!

Loading the form.