59
fair

Canon Camera Connect | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
16 Points Past 7 Days
Category: Photo & Video
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
75%
Android
410 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
140 Reports
User Feedback
25%
iOS
140 Reports
75%
Android
410 Reports
Canon Camera Connect - Latest Quality Issues
iOS
Apr 13, 2024
problems with registering my camera
ever since one of canon connects prior updates, i have had problems registering my camera in order to import images. i am following all of the steps as instructed, and yet somehow i'm still left at the final step stating it “detects the camera when connected to the same wifi network as the camera” in the app. it seems as if though that is the last step to finalize step to connect to one another and finalize the registration process however, nothing happens.. :( i haven't been able to import almost a years worth of photos.
iOS
Apr 13, 2024
Unfortunately, nothing works anymore
Unable to connect anymore with Canon G7X Mark II. The last few years it has always worked, now it does not recognize the connection, too bad.
Android
Apr 13, 2024
Not working
Android
Apr 14, 2024
Can't import video's in MOV format
Android
Apr 14, 2024
struggles to connect with the Samsung s10
Android
Apr 14, 2024
half the time it doesn't connect, bluetooth hasn't worked in over a year. I wish there was another option.
Android
Apr 14, 2024
You have to wait a hundred years before it connects, and when it does, it immediately disconnects
Android
Apr 14, 2024
Still broken on the Google pixel 6 pro. Used to be a fantastic app and probably still is but an android OS update prevents the wifi connection from being able to establish.
Android
Apr 15, 2024
I connect my Samsung A32 to EOS 800D and the live view is very laggy. It should be fixed as it is really annoying.
Canon Camera Connect - Product Description
Canon Camera Connect is an application to transfer images shot with compatible Canon cameras to smartphone/tablet.  

By connecting to a camera with Wi-Fi (direct connection or via wireless router), this application provides the following features:
・Transfer and save camera images to a smartphone.
・Remote shoot with live view imaging of the camera from a smartphone.
・Connect with Canon's various services.

This application also provides the following features for compatible cameras.
・Acquire location information from a smartphone and add it to the images on the camera.
・Switch to a Wi-Fi connection from pairing status with a Bluetooth enabled camera.
・Remote release of the camera shutter with a Bluetooth connection.
・Transfer the latest firmware.

*For compatible models and features, please refer to the following website.

  https://image.canon/st/ccc.html


-Operating System 
iOS 15.7 / 16.4
iPadOS 15.7 / 16.4

-Bluetooth System Requirement
For Bluetooth connection, the camera needs to have a Bluetooth function, and your device needs to have Bluetooth 4.0 or later (supports Bluetooth Low energy technology).

-Compatible File Types
JPEG, MP4, MOV, CR3, CR2
・RAW (CR3/CR2) images can be imported as RAW format by selecting [RAW image save format] > [RAW format] from the [Images on camera] setting while connected to a compatible model (iOS 12.1 or later for CR3).
・ Importing RAW (.CR2) format is possible with wireless compatible EOS models and some PowerShot models (G1 X Mark III / G9 X Mark II / G7 X Mark II).
・RAW (CR2/CR3) images are resized and imported into JPEG by selecting [RAW image save format] > [JPEG format].
・RAW burst files cannot be imported to smart devices. Extract the CR3 images from the RAW burst file in advance on the camera side, and then import them to the smart device.
・HEIF (10 bit) files shot with compatible cameras and RAW images shot with [HDR PQ settings] enabled cannot be imported. (They can be saved between apps using the linked mode with the Canon image editing app Canon DPP Express.)
・MOV files  and 8K movie files shot with EOS cameras cannot be saved.
・RAW movie files shot with compatible cameras cannot be saved.
・AVCHD files shot with Camcorder cannot be saved.

-Important Notes
・If application does not operate properly, try again after shutting down the application.
・Continued use of GPS running in the background can dramatically decrease battery life. 
・In the case of using Power Zoom Adapter, please set the Live View function to ON.
・The images may include your personal information such as GPS data. Be careful when posting images online where many others can view them.

・Visit your local Canon Web pages for more details.
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