55
fair

Canon Camera Connect | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Photo & Video
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Android unitQ Score
Android User Feedback
76%
Android
436 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
138 Reports
User Feedback
24%
iOS
138 Reports
76%
Android
436 Reports
Canon Camera Connect - Latest Quality Issues
iOS
May 5, 2024
JPEG
I can't see the photos that I took in JPEG !!
Android
May 5, 2024
After I changed my phone I can't connect my powershot g 16 to a new phone any more do I have uninstall my old app maybe? What shall I do?
Android
May 5, 2024
It's always disconnecting
Android
May 6, 2024
I could not connect to the camera. The app is not intuitive.
Android
May 6, 2024
I was unable to connect with EOS R50
Android
May 6, 2024
Can't connect to the EOS R8! According to the owner's manual and compatibility list on the Canon website, the EOS R8 should be compatible with this app. However, the EOS R8 isn't listed in the app and can't be selected. If you try to connect anyway, the camera is found via Bluetooth, but when pairing, the error message comes up that it is not compatible. However, the R8 has all the menu items to connect.
Android
May 6, 2024
Connection via Bluetooth possible, but not with Wi-Fi. Reinstalling the app and deleting all data didn't help either. So the app is unusable.
Android
May 6, 2024
keeps saying connection failed... 😭
Android
May 6, 2024
I used to easily transfer my pictures over quickly from my camera to my phone or computer! Now I can't get my camera to connect to either. A huge pain!
Canon Camera Connect - Product Description
Canon Camera Connect is an application to transfer images shot with compatible Canon cameras to smartphone/tablet.  

By connecting to a camera with Wi-Fi (direct connection or via wireless router), this application provides the following features:
・Transfer and save camera images to a smartphone.
・Remote shoot with live view imaging of the camera from a smartphone.
・Connect with Canon's various services.

This application also provides the following features for compatible cameras.
・Acquire location information from a smartphone and add it to the images on the camera.
・Switch to a Wi-Fi connection from pairing status with a Bluetooth enabled camera.
・Remote release of the camera shutter with a Bluetooth connection.
・Transfer the latest firmware.

*For compatible models and features, please refer to the following website.

  https://image.canon/st/ccc.html


-Operating System 
iOS 15.7 / 16.4
iPadOS 15.7 / 16.4

-Bluetooth System Requirement
For Bluetooth connection, the camera needs to have a Bluetooth function, and your device needs to have Bluetooth 4.0 or later (supports Bluetooth Low energy technology).

-Compatible File Types
JPEG, MP4, MOV, CR3, CR2
・RAW (CR3/CR2) images can be imported as RAW format by selecting [RAW image save format] > [RAW format] from the [Images on camera] setting while connected to a compatible model (iOS 12.1 or later for CR3).
・ Importing RAW (.CR2) format is possible with wireless compatible EOS models and some PowerShot models (G1 X Mark III / G9 X Mark II / G7 X Mark II).
・RAW (CR2/CR3) images are resized and imported into JPEG by selecting [RAW image save format] > [JPEG format].
・RAW burst files cannot be imported to smart devices. Extract the CR3 images from the RAW burst file in advance on the camera side, and then import them to the smart device.
・HEIF (10 bit) files shot with compatible cameras and RAW images shot with [HDR PQ settings] enabled cannot be imported. (They can be saved between apps using the linked mode with the Canon image editing app Canon DPP Express.)
・MOV files  and 8K movie files shot with EOS cameras cannot be saved.
・RAW movie files shot with compatible cameras cannot be saved.
・AVCHD files shot with Camcorder cannot be saved.

-Important Notes
・If application does not operate properly, try again after shutting down the application.
・Continued use of GPS running in the background can dramatically decrease battery life. 
・In the case of using Power Zoom Adapter, please set the Live View function to ON.
・The images may include your personal information such as GPS data. Be careful when posting images online where many others can view them.

・Visit your local Canon Web pages for more details.
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