27
poor

Canon Camera Connect | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Photo & Video
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30-Day Trend
 
Poor
 
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Good
 
Epic
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Android unitQ Score
Android User Feedback
59%
Android
317 Reports
iOS unitQ Score
iOS User Feedback
41%
iOS
216 Reports
User Feedback
41%
iOS
216 Reports
59%
Android
317 Reports
Canon Camera Connect - Latest Quality Issues
Android
Mar 20, 2023
I can't connect one (Canon SX 530 HS) I made everything impossible to connect. Please fix that.
Android
Mar 21, 2023
Now it's hard to connect very clearly now the application
iOS
Mar 21, 2023
I can't connect my camera
Since I update this app my camera can no longer connect
iOS
Mar 21, 2023
Awful
How can an app made by Cannon for quality cameras be so bad? Never connected one time on the first try with my old iPhone and then just a buggy mess once it did - now that I have a new iPhone won't connect at all. Cannon should be ashamed
Android
Mar 21, 2023
Junk after newest update. Previously paired mobile and camera refuse to connect or even find each other. So now you are once again without this app in working mode.
iOS
Mar 21, 2023
App doesn’t work with new update
Please fix the update so the app is compatible. The wi-go function no longer works to import form my camera into my phone. Very dissatisfied.
Android
Mar 21, 2023
App that previously worked perfectly but with the latest updates no longer works with my Canon Power shot sx730 camera and my Redmi Note 10 pro. There are no alternative apps that can allow you to download camera photos directly to your phone
Android
Mar 21, 2023
Doesn't work most of the time - freezes and won't take photo.
Android
Mar 21, 2023
I don't want to give it a single star. Until the app was upgraded, camera images could be imported to the smartphone with Wi-Fi normally, but after the version upgrade, you cannot do anything while Wi-Fi is loading. It's really, really inconvenient!! I bought this camera because I can import photos over Wi-Fi, but this is completely meaningless. I would like you to return to the original app status as soon as possible.
Canon Camera Connect - Product Description
Canon Camera Connect is an application to transfer images shot with compatible Canon cameras to smartphone/tablet.  

By connecting to a camera with Wi-Fi (direct connection or via wireless router), this application provides the following features:
・Transfer and save camera images to a smartphone.
・Remote shoot with live view imaging of the camera from a smartphone.

This application also provides the following features for compatible cameras.
・Acquire location information from a smartphone and add it to the images on the camera.
・Switch to a Wi-Fi connection from pairing status with a Bluetooth enabled camera.
・Remote release of the camera shutter with a Bluetooth connection.

*For compatible models and features, please refer to the following website.

  https://global.canon/icc/


-Operating System 
iOS 12.4/13.7/14.4
iPadOS 13.7/14.4

-Bluetooth System Requirement
For Bluetooth connection, the camera needs to have a Bluetooth function, and your device needs to have Bluetooth 4.0 or later (supports Bluetooth Low energy technology).

-Compatible File Types
JPEG, MP4, MOV, CR3, CR2
・RAW (CR3/CR2) images can be imported as RAW format by selecting [RAW image save format] > [RAW format] from the [Images on camera] setting while connected to a compatible model (iOS 12.1 or later for CR3).
・ Importing RAW (.CR2) format is possible with wireless compatible EOS models and some PowerShot models (G1 X Mark III / G9 X Mark II / G7 X Mark II).
・RAW (CR2/CR3) images are resized and imported into JPEG by selecting [RAW image save format] > [JPEG format].
・RAW burst files cannot be imported to smart devices. Extract the CR3 images from the RAW burst file in advance on the camera side, and then import them to the smart device.
・HEIF (10 bit) files shot with compatible cameras and RAW images shot with [HDR PQ settings] enabled cannot be imported. (They can be saved between apps using the linked mode with the Canon image editing app Canon DPP Express.)
・MOV files  and 8K movie files shot with EOS cameras cannot be saved.
・RAW movie files shot with compatible cameras cannot be saved.
・AVCHD files shot with Camcorder cannot be saved.

-Important Notes
・If application does not operate properly, try again after shutting down the application.
・Continued use of GPS running in the background can dramatically decrease battery life. 
・In the case of using Power Zoom Adapter, please set the Live View function to ON.
・The images may include your personal information such as GPS data. Be careful when posting images online where many others can view them.

・Visit your local Canon Web pages for more details.
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