68
fair
Capitec Bank | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
95%
Android
573 Reports
573 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
31 Reports
31 Reports
User Feedback
5%
iOS
31 Reports
31 Reports
95%
Android
573 Reports
573 Reports
Capitec Bank - Latest Quality Issues
Android
Apr 21, 2024
Unable to delete a beneficiary on the app that was created by using the beneficiary's cellphone number.
Android
Apr 21, 2024
It doesn't want to open this app
iOS
Apr 22, 2024
App not working after latest update.
The app fails to load after the latest update. It's saying that I should force close it and restart it. I've done that numerous times, same results.
Android
Apr 22, 2024
F out here it's taking to long to receive money
Android
Apr 22, 2024
I can'access the app
Android
Apr 23, 2024
Easy and friendly user. But has a lot of glitch hence is not releable for daily transactions.
Android
Apr 23, 2024
Used to be one of the best bankng apps but now it is the worst ever... It doesn't allow you to send cash even though you took the selfie as required... it proccess for ever then go back and get stuck on take selfie..
Android
Apr 23, 2024
good and safe app to use just wish they'd get back to me after freezing my acc
Android
Apr 23, 2024
It's good to have a capitec app but mine lately doesn't want to open I can't do anything without it so can you detifine the problem with my app
Capitec Bank - Product Description
Do all your banking with SA's Best Digital Bank as rated in the SITEisfaction 2021 report. The Capitec Bank app is secure, easy to use and you pay no data charges on most of the major SA networks when using the app. We've cut the cost of banking by using innovative technology. This means lower transaction fees when you use our app – putting the value back in your pocket. Transact • Open a Capitec account simply by taking a few selfies and scanning your ID • Get your card delivered to your door at a fee, or collect it at a branch for free • Reset your forgotten Remote app PIN without visiting a branch • Buy and sell shares and save 20% on brokerage fees across all trades with EasyEquities • Scan to pay all the major QR codes straight from the app • Get free transaction updates with in-app Money In/Money Out messages • Keep track of how you're spending your money • Send cash to friends and family to collect at selected retailers and Capitec ATMs • Update your card withdrawal and purchase limits • Manage contactless card transactions by turning tap to pay on and off • Update your tap to pay limit • Stop lost or stolen cards immediately • Manage your debit orders and DebiCheck mandates • Email electronically stamped statements • Pay people and accounts • Make immediate payments to other banks in SA • Pay DStv, SARS eFiling or TV Licence immediately • Pay Capitec clients using only their verified cellphone numbers • Buy prepaid electricity, airtime, data and SMS bundles • Manage your Internet banking by turning it on and off Save • Open, personalise and manage 4 additional savings plans • Fix your savings plans to earn higher interest Insure • Get a free estimate on the app • Get your funeral plan and manage it 24/7 Credit • Get a free personalised credit estimate • Manage your credit on the app Once you've registered and activated the app, remember to keep your: • Remote PlN secret • Cellphone safe and in your possession at all times
All intellectual property rights, including trademarks and word marks, are the property of respective owners