Quality degradation at Carbon: fast loans and banking  
Users report higher volume of Quality Issues than usual
58
poor

Carbon: fast loans and banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
97%
Android
1066 Reports
iOS unitQ Score
iOS User Feedback
3%
iOS
32 Reports
User Feedback
3%
iOS
32 Reports
97%
Android
1066 Reports
Carbon: fast loans and banking - Latest Quality Issues
Android
Jun 30, 2022
I have been waiting for carbon to confirm my loan and I don't know what is keeping them, for them to approve my loan and I have be with them for more than 6 months now
Android
Jun 29, 2022
Very Terrible App Paid 2000 for a carbon card it been a week yet my card has not been delivered Contacted customer care several times and got no response then tried logging into the app and it was blocked please refund my money I no longer wish to do business with you
Android
Jun 29, 2022
Carbon Is a very useless app, how can I borrow money from them 2019 and paid back and 2022 they are denying me a loan all because it's no longer paylater, but carbon. Pls better go back to paylater where we all know we can take a loan and pay back in time. Nobody likes this carbon of an app. paylater is much better, if you can't give me a loan. I will delete your app right away
Android
Jun 29, 2022
Am giving it just one star because anytime I apply for loans you don't give but come up with silly stuff not good carbon
Android
Jun 29, 2022
Am having issues upgrading my account and changing my phone number
Android
Jun 29, 2022
How can one voluntarily repay a loan since November 2021 and cannot get another offer citing flimsy excuse? I repaid my loan on the due date and since then you have refused to offer me a new one.
Android
Jun 29, 2022
I hope the glitch with savings and investment have been fixed, because last update did not allow the app to automatically debit account for the investment.
Android
Jun 29, 2022
I need a loan after I have filled all information is just remaining my national ID but no way to put my national ID
Android
Jun 28, 2022
Dear carbon, what's my offence? I have never defaulted for once, why should you deny me access many times now. Send my issue or complain to me! Its unfair.
Carbon: fast loans and banking - Product Description
Carbon® lets you control your finances with a few clicks. With our digital wallet, you can invest money, get instant short-term loans for urgent needs, and move money affordably.
It’s fast, secure, reliable and works 24/7.
 
FEATURES:
- Fund your Wallet for cheaper transactions and earn monthly interest
- Invest with us for high-yield returns of up to 15.5%
- Get instant loans of up to ₦1million within minutes. No documents or collateral required
- Want interest-free loans? Loans repaid early get you up to 100% cashback on the interest  paid!
- Transfer money to any Nigerian bank account, recharge airtime and pay bills for FREE
 
WHY CARBON?
With Carbon, easier financial transactions are always just a few clicks away.
 
- No more waiting times or stressful bank visits. Our service is available 24/7 - you can transact whenever and wherever you need it, right on your mobile device.
- No collateral, guarantors, or documents required. Just your mobile device and a data connection.
- Use your money however you want to, no matter who you are. Whether you’re a student, salary earner or self-employed, Carbon can help you achieve your financial goals.
- Clear and easy to understand. We display all terms clearly before using any of our services. What you see is what you get. No hidden charges. No late fees.
- Get rewarded for positive actions. By repaying loans on time, performing transactions or referring friends, you can earn rewards on our platform such as larger loans, lower interest rates and free cash!
 
GET IN TOUCH!
Carbon (formerly Paylater) is provided by One Finance & Investments Limited, a CBN-licensed and regulated finance company. While we offer a service that is 100% automated, you can always reach us and learn more about our service via multiple support channels. We’d love to hear from you!
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