Quality degradation at Carbon: fast loans and banking  
Users report higher volume of Quality Issues than usual
53
poor

Carbon: fast loans and banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
95%
Android
1033 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
49 Reports
User Feedback
5%
iOS
49 Reports
95%
Android
1033 Reports
Carbon: fast loans and banking - Latest Quality Issues
Android
Oct 21, 2021
This app was great until the selfie, its not working and I'm seriously fed up it's becoming annoying for more than a month now, I feel like dumping the account
Android
Oct 21, 2021
I can't upload my selfie pictures and video... I really feel bad when I get stuck here upgrading to level 2... Please fix this
Android
Oct 20, 2021
I've tried upgrading to no avail.
Android
Oct 20, 2021
I downloaded the app and fill in my information, submitted it but I was told my BVN belongs to another user. 🙃 how is that possible? Please how can I delete my information from the app?
Android
Oct 20, 2021
Have been trying to received payment but is not going
Android
Oct 20, 2021
What happened after I paid for my previous loan I wanted to apply again but I was told I don't have offer
Android
Oct 20, 2021
I need a contact I can reach for my money, carbon debited me 6,825.00 on the 19 Oct 2021 at 09: 39 without me collecting any loan from them. D last time I collected money from them was on July 11000 naira which was repaid at due date since then I don't even have their app again in my phone . I need my money pls.
Android
Oct 20, 2021
Another user used my phone to apply for a loan which he has cleared but I can't unlink his account from my phone. Please I need something to be done about it because this issue has lingered for long.
iOS
Oct 20, 2021
Won’t setup card
Approved the loan but won't let me setup card to access loan, “verification failed” 😡
Carbon: fast loans and banking - Product Description
Carbon® lets you control your finances with a few clicks. With our digital wallet, you can invest money, get instant short-term loans for urgent needs, and move money affordably.
It’s fast, secure, reliable and works 24/7.
 
FEATURES:
- Fund your Wallet for cheaper transactions and earn monthly interest
- Invest with us for high-yield returns of up to 15.5%
- Get instant loans of up to ₦1million within minutes. No documents or collateral required
- Want interest-free loans? Loans repaid early get you up to 100% cashback on the interest  paid!
- Transfer money to any Nigerian bank account, recharge airtime and pay bills for FREE
 
WHY CARBON?
With Carbon, easier financial transactions are always just a few clicks away.
 
- No more waiting times or stressful bank visits. Our service is available 24/7 - you can transact whenever and wherever you need it, right on your mobile device.
- No collateral, guarantors, or documents required. Just your mobile device and a data connection.
- Use your money however you want to, no matter who you are. Whether you’re a student, salary earner or self-employed, Carbon can help you achieve your financial goals.
- Clear and easy to understand. We display all terms clearly before using any of our services. What you see is what you get. No hidden charges. No late fees.
- Get rewarded for positive actions. By repaying loans on time, performing transactions or referring friends, you can earn rewards on our platform such as larger loans, lower interest rates and free cash!
 
GET IN TOUCH!
Carbon (formerly Paylater) is provided by One Finance & Investments Limited, a CBN-licensed and regulated finance company. While we offer a service that is 100% automated, you can always reach us and learn more about our service via multiple support channels. We’d love to hear from you!
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