32
poor

CareCredit Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
97%
Android
565 Reports
iOS unitQ Score
iOS User Feedback
3%
iOS
19 Reports
User Feedback
3%
iOS
19 Reports
97%
Android
565 Reports
CareCredit Mobile - Latest Quality Issues
Android
Jul 6, 2022
Ever since the update, the app continuously crashes. Needs a complete overhaul
Android
Jul 6, 2022
App worked great for years. Now it crashes prior to login, so I can't pay my bill. It's been 3 weeks, unresolved. Hope they don't hand everyone late fees due to their negligence of a crashing app.
Android
Jul 6, 2022
I've used this app for a couple of years without issue but recently it doesn't even open. Always crashes. Uninstalled and reinstalled, still nothing.
Android
Jul 5, 2022
This sucks it stopped working I need this back
Android
Jul 5, 2022
Doesn't work! It worked really well previously, however, the last couple months I can't even open the app. I click on it and it acts like it's opening and then just shuts down.
Android
Jul 5, 2022
Can't get it to open so I can pay my bill! I've uninstalled it and installed it numerous times. Each time restarting my phone!
Android
Jul 5, 2022
Cam not get app to open, uninstalled, reinstalled several times, can not even get web site to work but once or twice. WORST APP EVER! DO SOMETHING TO FIX...PLEASE
Android
Jul 5, 2022
Can't even access it. It keeps on crashing. Please fix asap.
Android
Jul 5, 2022
I can't get the app to open
CareCredit Mobile - Product Description
Now there's a simple, convenient way to manage and use your CareCredit credit card. With the CareCredit Mobile App, you can access your digital card, pay your bill, find enrolled providers and retail locations that accept CareCredit, set alerts and pay bills from participating doctors and healthcare providers in the network. With a new, vibrant and simple design, the CareCredit Mobile app offers features such as:

Easy Set-Up and Login Access 
• Securely log into your CareCredit account with your username and password then enable Touch ID® or Face ID® (on supported devices) to make logging into the app even more convenient. If you’ve never accessed your account online; tap, “I’ve never logged in before” to get started. 
• Looking for help or information about the app? Simply tap the "?" icon at the top right of the login screen to access contact information, login assistance, and FAQs at any time. 

Secure Digital Card Access 
• Your CareCredit credit card is preloaded when you log in. Just access the Summary and swipe down to view your digital card.
• Your CareCredit digital card can be used for purchases within the network of enrolled providers.

Convenient Account Management 
• View your CareCredit statements and manage your statement delivery preferences 24/7.
• Make monthly payments to your CareCredit account.
• Always know where your account stands. Check your balance and credit limit anytime, anywhere.
• View your promotional purchase details, transaction & payment history.
• Make payments directly to your doctor or healthcare provider with CareCredit.

Find a Location
• Search for providers, partners, and retail locations that accept the CareCredit credit card.
• Save and quickly access your favorite locations.
• Use the map view to explore nearby CareCredit Network locations and get directions.

Stay Informed
• Set custom notifications to remind you about payments and changes to your account.
• Access to helpful information, cardholder resources, and tips for using credit wisely in the Knowledge Center.

Learn More: https://www.carecredit.com/app
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