95
good

CareCredit Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
93%
Android
243 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
19 Reports
User Feedback
7%
iOS
19 Reports
93%
Android
243 Reports
CareCredit Mobile - Latest Quality Issues
Android
Apr 19, 2021
Have had frustrated in the past about getting into app, it seemed that if I didn't have the exact pwd, I actually had to register again to get to my account, which I had for a long time. Lately I haven't had that problem occur, so that's good. In think Registration shoulFd only occur ONCE, I was a registrar at a major very large university ,& it boggles my brain to even imagine the utter chaos that would occur there should students have to not only eject courses but re-register each term.
Android
Apr 15, 2021
Won't let me check a balance without updating the software. Now I have to spend 10 minutes to check a balance while I'm sitting here in a bank trying to figure out what I owe.
Android
Apr 15, 2021
Horrible... don't understand why I'd get turned down for Dental help when I am approved for dog surgery... VERY, VERY UNHAPPY!!!.... Tried explaining this surgery is something I must have and even though I work for the Department of Veterans Affairs, I don't have Dental through them and desperately need my teeth worked on cause it's seriously affecting my health!... Apparently, my health is not as important as my dog's health... very disappointing!!!!
Android
Apr 14, 2021
Update: was a long time since my original review. The login issue seems to be resolved. Thanks!! Cannot log in. I enter my username and password, it then asks me to create a pin. I enter the pin from the pop-up number pad on the screen but then the pad will not hide so I can click the Next button. I can see the button briefly when I click out of the pad but then the pad just pops up again, covering the button.
Android
Apr 13, 2021
I love this app but even more so the service 2 issues with app 1 No payment history displayed 2 No set up for auto payments to be made
Android
Apr 13, 2021
This app was good, with latest update its not usable at all.
Android
Apr 9, 2021
Slow app
Android
Apr 8, 2021
Tried updating 3 days in a row....nothing!! Can't access my account. BS!
Android
Apr 6, 2021
It won't load to update!!
CareCredit Mobile - Product Description
Now there's a simple, convenient way to manage and use your CareCredit credit card. With the CareCredit Mobile App, you can access your digital card, pay your bill, find enrolled providers and retail locations that accept CareCredit, set alerts and pay bills from participating doctors and healthcare providers in the network. With a new, vibrant and simple design, the CareCredit Mobile app offers features such as:

Easy Set-Up and Login Access 
• Securely log into your CareCredit account with your username and password then enable Touch ID® or Face ID® (on supported devices) to make logging into the app even more convenient. If you’ve never accessed your account online; tap, “I’ve never logged in before” to get started. 
• Looking for help or information about the app? Simply tap the "?" icon at the top right of the login screen to access contact information, login assistance, and FAQs at any time. 

Secure Digital Card Access 
• Your CareCredit credit card is preloaded when you log in. Just access the Summary and swipe down to view your digital card.
• Your CareCredit digital card can be used for purchases within the network of enrolled providers.

Convenient Account Management 
• View your CareCredit statements and manage your statement delivery preferences 24/7.
• Make monthly payments to your CareCredit account.
• Always know where your account stands. Check your balance and credit limit anytime, anywhere.
• View your promotional purchase details, transaction & payment history.
• Make payments directly to your doctor or healthcare provider with CareCredit.

Find a Location
• Search for providers, partners, and retail locations that accept the CareCredit credit card.
• Save and quickly access your favorite locations.
• Use the map view to explore nearby CareCredit Network locations and get directions.

Stay Informed
• Set custom notifications to remind you about payments and changes to your account.
• Access to helpful information, cardholder resources, and tips for using credit wisely in the Knowledge Center.

Learn More: https://www.carecredit.com/app
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