48
poor

Carla Car Rental - Rent a Car | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Travel
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
39%
Android
12 Reports
iOS unitQ Score
iOS User Feedback
61%
iOS
19 Reports
User Feedback
61%
iOS
19 Reports
39%
Android
12 Reports
Carla Car Rental - Rent a Car - Latest Quality Issues
Android
Jun 15, 2021
Disappointing/carla car rental need to work on customer service there's no way to relate your concerns when you have a problem with the system you text but it takes like 48 hours for you get respond and that's way too long and the kicker is I never got a refund when it was their fault that they didn't have a vehicle in my area what good is credit if they can supply your vehicle in the area so disappointing
Android
Jun 10, 2021
Don't Trust It this app is not worth it. I booked a car today in myrtle beach and paid the prepayment and the "peace of mind" payment so that I could get my money back immediately if you could not pick the car up at the counter. Will my uber from the air port was running late. Called budget car, no reservations on file, no payment received to hold a car. Even tho my card was charged $62.68. And contact us DOES NOT WORK TO SEND EMAILS FOR HELP!!! DONT USE THIS APP !!!
Android
Jun 10, 2021
My debit card was charged $215 and I didn't get a rental, and I can't get a hold of anybody to get my money back.
iOS
Jun 9, 2021
I really wanted zero stars
The reason I say this app gets zero stars from me , first of all the company they pick for me didn't even no who they are. Second when I try to contact them, the only option they have is to have you email them. There is no contact number, I canceled my reservation because the reason I just state it. No money deposited back. Please save yourself the headache and money they are good scammers. I only blame myself I should've done my research on them. Don't be a me.
iOS
Jun 7, 2021
Watch out for extra Charges
Price quoted by Carla was 1/2 the actual price on confirmation with rental company. Tried to cancel booking 3 weeks out from pick up date. Was refused a refund from Carla even though Car Rental company advised me canceling incurred no cost.
iOS
Jun 5, 2021
This os a SCAM! Be aware…
I booked a car for US$278 with Carla…. I received the confirmation email and everything. I actually paid $100 to get it confirmed. Two days after, I received an updated quote for US$650!!! No explanations given. Tried to contact them several times but no reply yet…. Please contact me ASAP. What's going on???
Android
Jun 4, 2021
Horrible stressful and I will never go to it again My 1st reservation was cancelled for reasons they can't tell me my 2nd one changed me back to the reservation page again after I put in a code they told me to and lo and behold I had 2 reservations double booked because they're page I had a death in my family and somewhere to be and thanks to this page I'm most likely now going to make it I wouldn't recommend it to anybody I wouldn't recommend it to anybody With no way to contact Except a tickit
iOS
Jun 3, 2021
Total Scam!
$200 down the drain for a car I never got to drive. Their customer service is useless. I message them over 10 times to get confirmation and I only got the same automated reply back.
iOS
Jun 2, 2021
Fake
27SAR paid to guarantee the reservation, No reservation found for me and Hertz company does not your company at all. 27SAR paid to guarantee the reservation.
Carla Car Rental - Rent a Car - Product Description
Carla is a car rental app comparing 900 companies including Hertz, Avis, Budget, Dollar, Thrifty, Sixt and many local rent a car companies. Featured on USA TODAY, Techcrunch, Boston Globe, Travel Pulse and AutoRental News. We also show amazing hotel deals. 

How can Carla help you to book your next trip? 

• Contactless pick-up at available locations. 
• 2.5M+ rental cars selected annually.
• Car rental near me: See all rental cars near you on the map. Check if the branches are open or not. 
• Instant confirmation: Get your voucher email right after booking.
• Under 25 fee waived: We're waiving under 25 at participating companies.
• One way: Drop off at a different location.
• Last minute car rental deals: Daily deals starting from $9/day.
• 24/7 customer service: Don't wait on the line for hours. We're here to help in seconds. 

You can rent a car at 20,000 locations worldwide from all major companies like Avis, Budget, Dollar, Fox, Sixt, Hertz, Thrifty, Europcar and many local businesses. 

- Big savings with best car rental deals.
- Hassle-free car reservation in seconds. Don't get lost in a never ending list of cars.
- No hidden fees. Never overpay at the counter.

Plus, we are now bringing you amazing rates at hand-picked hotels. Find the best hotel deals at a glance and book with ease. Book a hotel for tonight or any time you want. 
 
We hope to be your best travel buddy to get the perfect car for you. You can sit back and enjoy the ride!
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