/ unitQ Score

Charles Schwab

Finance30-day average as of Nov 09, 2026

Charles Schwab at a glanceCharles Schwab (Finance) has a unitQ Score of 46 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 15 points from 31 in the previous 30 days. The score draws on 87 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Can't Change Language and Slow Performance.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
46poor

unitQ Score 30 Day Average as of Nov 09, 2026 15 point score increase in the last 30 days

Previous 30 days31
Last 30 days46

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
0255075100Oct 9Oct 24Nov 80255075100Oct 9Oct 24Nov 8

User Feedback

87Reports
iOS
44 % 38 Reports
Android
56 % 49 Reports

Compared with similar apps

  1. Citi Mobile89
  2. Dave - Banking For Humans81
  3. Robinhood77
  4. Robinhood: Invest. Save. Earn.77
  5. Cash App74
  6. Chime71
  7. Capital One Mobile68
  8. Coinbase Buy & sell Bitcoin53
  9. Charles Schwab46
  10. Rocket Money42
  11. PayPal: Mobile Cash38

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • AccountAccount Settings
    Can't Change Language
  • ApplicationStability
    Slow Performance
  • ApplicationStability
    Device Not Compatible
  • ApplicationLogin
    Can't Log In

About Charles Schwab

What is Charles Schwab?

The Charles Schwab app is a mobile application that allows users to manage their investments, check balances, and trade stocks easily from their smartphones. With this app, you can access financial tools, view market updates, and control your accounts anytime and anywhere.

Is Charles Schwab safe?

The Charles Schwab app generally offers a safe environment for users, including younger audiences, thanks to features like 2-step authentication and biometric security. However, users should be aware of risks such as potential scams and the volatility of investments, which can be challenging for inexperienced investors. Overall, while it provides robust security measures, caution is advised when sharing personal information.

Who owns Charles Schwab app?

The Charles Schwab app is owned by Charles Schwab Corporation, which is a major financial services company. This company provides investment and banking services and operates through its website, schwab.com.

All scorecards

Unlock Free Customer Insights

Sent to your email every week so you can keep delivering great experiences!

Loading the form.