64
poor

Schwab Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
44%
Android
80 Reports
iOS unitQ Score
iOS User Feedback
56%
iOS
101 Reports
User Feedback
56%
iOS
101 Reports
44%
Android
80 Reports
Schwab Mobile - Latest Quality Issues
iOS
Oct 14, 2021
app is not working
can't login through face id. No access to my acccount through the app. Please resolve and fix this issue. Thanks.
Android
Oct 13, 2021
Closes too quickly and one has to log back in, duh Fix It!
iOS
Oct 13, 2021
Needs work
This app needs a lot of UX/UI work. When you get a message such as the one confirming your deposit, you have to tap so many times to just to delete and exit back to the main screen. External credit card accounts can be added but sometimes they don't update for several days, so your liabilities are not current. They also do not fetch info from all external accounts at the same time. Why wouldn't all accounts fetch at the same time once a day?
iOS
Oct 12, 2021
Schwab
Terrible. IAm a trader. Entering a trade should be all on one screen. Executed trades, at least for the day, should have full information on one screen. Check out IBKR. They do it right.
iOS
Oct 12, 2021
Need improvement
Cannot use FaceID, the app shows Charles does not recommend FaceID on shared device. However, my phone is the a shared device. Please correct me if it's my own phone problem.
Android
Oct 11, 2021
Does not have email support. Charting is slow on both mobile and web. UX is old, better version are available in market.
Android
Oct 11, 2021
A required update that fixes bugs, etc, is taking too long to complete. It says waiting on download for more than 45 min, and will not let you start the app without completing. How about a push update that is seamless to the user 10/8/21 Update: Apparently nothing has changed. The required download shows "pending", and I cannot access the account without first completing the download. I've been fiddling with this download, off and on, all day! It should be handled quickly and efficiently!
Android
Oct 10, 2021
Bad...can't load
iOS
Oct 10, 2021
No Simple way to wire transfer to external account
No obvious controls for this nor will the app log on to an external bank account.
Schwab Mobile - Product Description
Charles Schwab exists to help people achieve better financial outcomes.

We offer investors a contemporary, full-service approach to build and manage their investments, providing investment-related products, services, and sophisticated financial planning that combine the best of what people and technology have to offer.

Mobile investing made easy:

Streamline the essentials.

Use your finger, face ID or preset passcode to quickly log in and check your account balances (including non-Schwab accounts), holdings and statements. Deposit checks into your eligible Schwab Bank or Schwab brokerage and IRA accounts by snapping a few photos.1

Place trades and monitor opportunities 24/7.

See your positions at a glance. Trade stocks, ETFs, mutual funds, and options2. Create watchlists and check the status of your orders. Get breaking news, real-time quotes, and in-depth charts.

Customize your experience.

Organize your summary view and market settings to prioritize the information you need. Set text alerts and push notifications to help you stay on top of your accounts and investments.

Deposit checks in a snap.

With Schwab Mobile Deposit™3, you can deposit checks directly into your Schwab Bank or Schwab Brokerage and IRA accounts by snapping a few photos. Securely transfer funds between these accounts and pay bills with a few taps. 

Meet our Schwab Assistant. You're going to make a great team.

Our new intelligent assistant recognizes voice commands so you can get your financial business sorted more  efficiently. Just say the word to:

•	make trades.
•	get quotes.
•	manage investments.
•	transfer assets.
•	deposit checks.
•	set alerts or updates.
•	and more.

Brokerage Products: Not FDIC Insured • No Bank Guarantee • May Lose Value

1. The Schwab Mobile application and Schwab Mobile Deposit service are available for Schwab Bank High Yield Investor Savings® clients who also have a Schwab brokerage account.

2. Requires a wireless signal or mobile connection. System availability and response 
times are subject to market conditions and your mobile connection limitations. Functionality may vary by operating system and/or device. Mobile carrier data charges may apply. 

3. The Schwab Mobile Deposit service is subject to certain eligibility requirements, limitations, and other conditions. Enrollment is not guaranteed, and standard hold policies apply. See Schwab.com for more details.

View our IRA Center on Schwab.com for the IRA contribution guidelines and rules.

Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay, Touch ID and Apple Watch are trademarks of Apple Inc.

Charles Schwab & Co., Inc. and Charles Schwab Bank, SSB are separate but affiliated companies and subsidiaries of The Charles Schwab Corporation. Brokerage products and services are offered by Charles Schwab & Co., Inc., member SIPC. Deposit and lending products and services are offered by Schwab Bank, SSB, Member FDIC and an Equal Housing Lender.

©2021 Charles Schwab & Co., Inc. All rights reserved. Member SIPC. For details, please see www.sipc.org.  Commodity interests and cash in futures accounts are not protected by SIPC.  Futures trading involves a high level of risk and is not suitable for all investors.  Certain requirements must be met to trade futures.  Please read Risk Disclosure Statement for Futures and Options before considering any futures transactions (https://www.schwab.com/public/file/P-10718370/).

Please see Schwab.com or the Schwab Mobile App for more information.

(0721-13J8)
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