53
poor

Schwab Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
14 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
34%
Android
50 Reports
iOS unitQ Score
iOS User Feedback
66%
iOS
96 Reports
User Feedback
66%
iOS
96 Reports
34%
Android
50 Reports
Schwab Mobile - Latest Quality Issues
Android
Nov 23, 2022
This is one of the worst brokerage apps out there. They can't stay updated with prices, and as a result, selling/buying is limited not to the REAL market price listed on more reliable real-time prices and changes, but whatever number they say it's worth...even though it's different everywhere else. I hate it but I can't pull my money out because they won't give me the value my stocks are worth. Plus commission.
Android
Nov 24, 2022
Garbage!!! No more automotic update feature for the watchlist after updated the APP.
Android
Nov 24, 2022
If the user doesn't need the new features, don't force them to upgrade and disrupt their flow. Edit 2022: score will keep dropping until you STOP forcing updates. I don't care about or use any of the features you're giving.
iOS
Nov 25, 2022
Worst app I own
From login issues to text codes not being sent, and the clunky unusable options chain with oversized fonts, it just gets worse with this app. The developers are obviously not iPhone users. Zero innovation and can't keep up with the others.
iOS
Nov 25, 2022
needs bug fix
could not order stock with app.. had to use www today
Android
Nov 26, 2022
Heavy background data collection. Not acceptable when a 3rd party is embedded in a major banking platform collecting data about me. As far as I know its collecting screen shots and account info not cool Schwab. Don't care if the dev says it doesn't it's a 3rd party embedded which I do not consent to have access to my accounts. Remove Google and Adobe from collectioning data.
iOS
Nov 27, 2022
Not optimized for personal banking
I mostly use Schwab for its checking account. While I also use the brokerage account, I have no need to look at stocks daily. Unfortunately the app is mostly focused on stocks, making personal finance functions less obvious. As an example, Zelle is hidden in a few sub-menus, when it should be on the main page. At the same time, Zelle is implemented VERY poorly in the app. It appears to be a weird webview which is not very well optimized for mobile. It also takes about 10 seconds to open on a 1gbps connection, so there is clearly a performance bottleneck in the implementation as well. The styles in the Zelle webview are also clunky to use, with poor visual hierarchy. This should probably be a native screen with contacts cached on device.
iOS
Nov 27, 2022
Always have to call customer service
Not a great platform. The UI is not great. Besides, my account is always “restricted”. No idea why. So I always have to call customer service to access my funds. They're not open 24/7, which further adds to the frustration and delays. There are defini better platforms out there.
iOS
Nov 28, 2022
Paying PAL
Should have the option to transfer from external bank account to PAL. If this option is available, it is not intuitively obvious.
Schwab Mobile - Product Description
Charles Schwab exists to help people achieve better financial outcomes.

We offer investors a contemporary, full-service approach to build and manage their investments, providing investment-related products, services, and sophisticated financial planning that combine the best of what people and technology have to offer.

Mobile investing made easy:

Streamline the essentials.

Use your finger, face ID or preset passcode to quickly log in and check your account balances (including non-Schwab accounts), holdings and statements. Deposit checks into your eligible Schwab Bank or Schwab brokerage and IRA accounts by snapping a few photos.1

Place trades and monitor opportunities 24/7.

See your positions at a glance. Trade stocks, ETFs, mutual funds, and options2. Create watchlists and check the status of your orders. Get breaking news, real-time quotes, and in-depth charts.

Customize your experience.

Organize your summary view and market settings to prioritize the information you need. Set text alerts and push notifications to help you stay on top of your accounts and investments.

Deposit checks in a snap.

With Schwab Mobile Deposit™3, you can deposit checks directly into your Schwab Bank or Schwab Brokerage and IRA accounts by snapping a few photos. Securely transfer funds between these accounts and pay bills with a few taps. 

Meet our Schwab Assistant. You're going to make a great team.

Our new intelligent assistant recognizes voice commands so you can get your financial business sorted more  efficiently. Just say the word to:

•	make trades.
•	get quotes.
•	manage investments.
•	transfer assets.
•	deposit checks.
•	set alerts or updates.
•	and more.

Brokerage Products: Not FDIC Insured • No Bank Guarantee • May Lose Value

1. The Schwab Mobile application and Schwab Mobile Deposit service are available for Schwab Bank High Yield Investor Savings® clients who also have a Schwab brokerage account.

2. Requires a wireless signal or mobile connection. System availability and response 
times are subject to market conditions and your mobile connection limitations. Functionality may vary by operating system and/or device. Mobile carrier data charges may apply. 

3. The Schwab Mobile Deposit service is subject to certain eligibility requirements, limitations, and other conditions. Enrollment is not guaranteed, and standard hold policies apply. See Schwab.com for more details.

View our IRA Center on Schwab.com for the IRA contribution guidelines and rules.

Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay, Touch ID and Apple Watch are trademarks of Apple Inc.

Charles Schwab & Co., Inc. and Charles Schwab Bank, SSB are separate but affiliated companies and subsidiaries of The Charles Schwab Corporation. Brokerage products and services are offered by Charles Schwab & Co., Inc., member SIPC. Deposit and lending products and services are offered by Schwab Bank, SSB, Member FDIC and an Equal Housing Lender.

©2021 Charles Schwab & Co., Inc. All rights reserved. Member SIPC. For details, please see www.sipc.org.  Commodity interests and cash in futures accounts are not protected by SIPC.  Futures trading involves a high level of risk and is not suitable for all investors.  Certain requirements must be met to trade futures.  Please read Risk Disclosure Statement for Futures and Options before considering any futures transactions (https://www.schwab.com/public/file/P-10718370/).

Please see Schwab.com or the Schwab Mobile App for more information.

(0721-13J8)
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