unitQ
fair
fair
63
fair
Chick-fil-A

Chick-fil-A unitQ Score

30 Day Average as of May 06, 2025
4 point score decrease in the last 30 days
What’s unitQ Score?
unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
Feedback sources:
Apps Store
Google Play
30-Day Trend
poor
fair
good
epic
Android unitQ Score
iOS unitQ Score
User Feedback
45%
iOS

144 Reports

55%
Android

174 Reports

About Chick-fil-A
What is Chick-fil-A?
The Chick-fil-A app is a mobile application that allows users to order food, customize their meals, and earn rewards for purchases at Chick-fil-A restaurants. With the app, customers can also find nearby locations and access exclusive deals, making it easier and more convenient to enjoy their favorite chicken meals.
Is Chick-fil-A safe?
The Chick-fil-A app presents safety concerns, particularly for younger users. A recent data breach compromised personal data of 71,000 individuals, exposing sensitive information like names and banking details. While the app provides convenience, the risks associated with inadequate privacy measures may put users' data at risk. Parents should monitor usage and ensure that safety precautions are taken when using such apps.
Who owns Chick-fil-A app?
The Chick-fil-A app is owned by Chick-fil-A, Inc., which is the parent company of the Chick-fil-A restaurant chain. This company focuses on providing food services and enhancing customer experience through its digital platforms like the app.

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