52
fair
Citizens Bank Mobile Banking unitQ Score
30 Day Average as of May 06, 2025
2 point score increase in the last 30 days
What’s unitQ Score?
unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
Feedback sources:
Apps Store
Google Play
30-Day Trend
poor
fair
good
epic
Android unitQ Score
iOS unitQ Score
User Feedback
27%
iOS
43 Reports
73%
Android
114 Reports
About Citizens Bank Mobile Banking
What is Citizens Bank Mobile Banking?
The Citizens Bank Mobile Banking app is a digital platform that allows customers to manage their bank accounts conveniently from their smartphones. With this app, users can check balances, transfer money, and pay bills anytime, anywhere.
Is Citizens Bank Mobile Banking safe?
The Citizens Bank Mobile Banking app takes security seriously, employing strong encryption to protect users' information and prevent fraud. However, younger audiences should be cautious about sharing personal information and be aware of potential scams. While the app offers robust security measures, users still need to educate themselves about safe practices in mobile banking to avoid risks.
Who owns Citizens Bank Mobile Banking app?
The Citizens Bank Mobile Banking app is owned by Citizens Bank, N.A. This bank is the financial institution behind the app, providing a platform for customers to manage their accounts conveniently.
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