unitQ
good
good
79
good
Citymapper: Directions For All Your Transportation

Citymapper: Directions For All Your Transportation unitQ Score

30 Day Average as of May 06, 2025
1 point score decrease in the last 30 days
What’s unitQ Score?
unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
Feedback sources:
Apps Store
Google Play
30-Day Trend
poor
fair
good
epic
Android unitQ Score
iOS unitQ Score
User Feedback
27%
iOS

120 Reports

73%
Android

321 Reports

About Citymapper: Directions For All Your Transportation
What is Citymapper: Directions For All Your Transportation?
Citymapper: Directions For All Your Transportation is an app that helps users find the best routes and modes of travel in cities. It provides real-time information on public transport, walking, biking, and ride-sharing options to make commuting easier.
Is Citymapper: Directions For All Your Transportation safe?
Citymapper can be safe for younger audiences, as it provides features like trip sharing for safety. However, it does collect user location data and requires an internet connection, which raises privacy concerns. Users, particularly younger ones, should be aware of potential risks related to data security and public exposure while sharing routes with others.
Who owns Citymapper: Directions For All Your Transportation app?
The Citymapper: Directions For All Your Transportation app is owned by Via Transportation, a New York-based tech company. They acquired Citymapper in March 2023 to enhance their transit technology offerings.

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