Cleo
Cleo at a glanceCleo (Finance) has a unitQ Score of 51 out of 100, rated fair, as the 30-day average on Nov 9, 2026, up 1 point from 50 in the previous 30 days. The score draws on 740 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Subscription Too Expensive and Unauthorized Payment.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 1 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 42 % 312 Reports
- Android
- 58 % 428 Reports
Compared with similar apps
Citi Mobile89
Dave - Banking For Humans81
Robinhood77- Robinhood: Invest. Save. Earn.77
Cash App74
Chime71
Capital One Mobile68
Coinbase Buy & sell Bitcoin53
Cleo51
Rocket Money42
PayPal: Mobile Cash38
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- AccountSubscriptionSubscription Too Expensive
- AccountPaymentUnauthorized Payment
- ApplicationStabilityFails To Launch
- Customer Support & SuccessConductUnsatisfactory Behavior
About Cleo
What is Cleo?
The Cleo app is an AI-powered financial assistant that helps users manage their money, build credit, and budget effectively. By offering features like chat interactions and savings tools, it makes handling finances simple and accessible for everyone.
Is Cleo safe?
The Cleo app is generally safe for users, featuring a strong security pledge and protecting user data by only allowing read-only access to bank accounts. However, younger audiences should be aware of concerns like the potential for hacking and the need for responsible money management, as it encourages cash advances which can lead to overspending.
Who owns Cleo app?
Cleo AI Ltd owns the Cleo app, and it is incorporated in England and Wales. Additionally, there's a U.S. subsidiary, Cleo AI Inc., located in New York City.