69
poor

Cleo | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
84%
Android
914 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
178 Reports
User Feedback
16%
iOS
178 Reports
84%
Android
914 Reports
Cleo - Latest Quality Issues
Android
Jul 2, 2022
It wants me to confirm says emails me a link and I never recieve it
Android
Jul 2, 2022
New review!! I had an acct and had cleo moving money into savings for me and my bank acct reflects that, I updated the app and it made me start all over again to signing up basically. And you removed money from my acct to the app and now it's no where to be found so essentially you stole from me!!! Someone needs to contact me like now to remedy this situation or I will not hesitate to file a suit against you including criminal charges for theft... I was loving the app.. n now. After this....
Android
Jul 2, 2022
Have paid $6 a month for awhile now but it still won't allow me to borrow any money. Just another scam
Android
Jul 2, 2022
I have tried to cancel last month and it is still charging me the $5.99 a month and no real person to talk to about it! Plus It will not allow me to delete my banking information so it still has access to my account! Worst decision I have made. You can't cancel if your not happy it will say your canceled but it continues to charge you! I lost my job and couldn't afford the extra fee so I tried to cancel but like ai said I got charged anyway then when I try to find out why no real answers!
Android
Jul 2, 2022
rip off garbage. you cant even see how much you can advance until you pay $6? then there's no way to remove bank or payment info? $25 available to cash out after a $6 membership and like $2 to instant cash out? straight scam garbage. customer service just absolutely does not exist. their form of customer service is talking to some automated bot in a chat that doesn't even comprehend 90% of what you ask for. absolute garbage. STILL CHARGING ME AFTER CANCELATION AND ACCOUNT DELETION!!
Android
Jul 2, 2022
I havent been eligible for an advance for months even though i paid my laat one on time i have a steady income and I pay for the subscription every month. Yet im not eligible. You cant speak with anyone just the bot. I am very unhappy and unsatiafied with this app!!
Android
Jul 2, 2022
It won't let me update but it does help when it camn but I can't update I'm so tried of this damn app it won't even refund me my subscription and it just keeps taken out after I have already cancelled someone better get with me and that they don't even have phone number to call Abt this app sucks😠
Android
Jul 2, 2022
Terrible terrible all I did was get a loan for 10 freaking bucks !!and they have been going and collecting money from all my bank accounts with out my permission when I already paid my dues and fees they have tooken already 60.00 dollars!!!!! And I'm fighting for my money as we speak and there currently dipping in to all my accounts collecting funds still till today how do I make this stop !! Cleo your not right !! Give me back my money my bank thinks I'm lieing and that I gave you rights smh
Android
Jul 1, 2022
It says that it can't find any verifiable income but I get paid a check every 2 weeks in my bank. I pay 6 bucks a month to loan 20 dollars? And then no customer service numbers to contact. Horrible
Cleo - Product Description
** Best Money Management App of 2020 ** — This is Money
**Featured App of the Day** -  App Store
** Best Budgeting App of 2019 ** — Marie Claire
**Top 20 Financial Apps** – NerdWallet

Track your spending, save money, and crush your goals with Cleo – the AI chatbot making money effortless. Trusted by 3 million users, Cleo helps you money like a boss with powerful tools and cutting-edge tech. Want to know what you can spend on takeout ? Need $100 to get to payday?  Or a planing to save up to buy a house? Cleo’s got your back. It’s your money – own it.

Sign up for free in just 2 minutes


BUDGETING
By using AI to create personalized smart budgets for every customer, Cleo is helping people improve their budgeting skills worldwide. ‘Can I afford it?’, just ask Cleo. With a spending breakdown, help on bills, practical advice and an actual personality, budgeting like a boss has never been easier. Don’t be someone who lives in denial - get a budget.

CASH ADVANCE
Need a little happy getting to payday? Staring your overdraft in the face? Even when you prepare, stuff happens. We get it. That’s why Cleo let’s you borrow money instantly (up to $100 interest free) whenever you need it. But she’s not just a loan app. After you get a quick spot, she’ll also help you build up your own emergency fund and chime in whenever you’re headed for trouble. 

CUSTOM CATEGORIES
As many as you want! Set aside money for a specific thing, or if you just need a better visualization on coffee spending. Want to spend a little more on groceries this week? Cleo shows your spending per category over the last few weeks, so you can set a limit that makes sense (and she’ll update you on how much you’ve got left-to-spend throughout the week).


SAVING
Saving money is a drag, but not when you’ve got an intelligent AI bot like Cleo dragging you for your spending. With Save goals, hacks and autosave features all experienced through interaction with Cleo herself, you save money fast and have fun in the process. That boring stigma’s broken.

CREDIT SCORE
Your credit score is about to get a whole lot healthier. Our credit builder will make looking at your credit report way less scary, and you might even have fun in the process. Leave the confusing credit building to Cleo and Equifax, you focus on feeling good about your money.

MEET CLEO
Get you an app that does Roast Mode. Sometimes you need to be told you’re a high-flyer, sometimes you need to be rinsed. Thank God Cleo has fun (sometimes), funny (always) personality modes. Heavily including memes, duh.


Cleo helps you feel better about your money. Other ways you can improve your money health:
• Save money automatically based on what you can afford
• New ways to improve your Equifax Credit Score with credit coaching
• Set any goal and Cleo can help you get there
• Avoid your overdraft with an interest free cash advance* up to $100**
• Cashback rewards up to 7%
• Weekly money games and quizzes with cash prizes
• Spendr rates your purchases and removes money stress

*Available with Cleo Plus
**Advance amounts vary depending on eligibility

Cleo uses bank-level SSL encryption to protect your data and your deposits. All savings held in FDIC-insured accounts with protection up to $250,000

FEATURED IN

Us Weekly: “Cleo makes us feel like money masters, and why shouldn’t we?”

Tech Crunch: “The ‘digital assistant’ that replaces your banking apps…”

Marie Claire:  “Like a bank manager without the musty grey suit…”

Forbes:  “…Young people trying to make a start in life are in a far worse position than previous generations... So services like Cleo that are distancing themselves from the banking sector and are focusing instead on making finances easier to understand, are a step towards provoking more positive interest...”
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