63
fair

Cleo: $250 Fast Cash Advance | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
71%
Android
366 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
147 Reports
User Feedback
29%
iOS
147 Reports
71%
Android
366 Reports
Cleo: $250 Fast Cash Advance - Latest Quality Issues
Android
Apr 15, 2024
Approved for small advance no help from customer service they are awful no communication they don't respond the transfer won't go to my bank so chats are long but someone can comment on this post because of the comment I have been messaging trying to get help for two days no response
iOS
Apr 16, 2024
Reported to BBB, FTC and ICO
I have sent numerous requests to have my debit card removed. They somehow illegally obtained my updated card information. They keep stating it has been removed from their system and that it may still show on my end. There's no excuse for this. I never consented to them having my new card nor authorized any use of it.
Android
Apr 16, 2024
App took my $5.99 then when it came time to advance me $70 it just errors out Everytime. So I cancelled the subscription
iOS
Apr 16, 2024
I don't recommend using them
I got a cash add from them twice paid it back and tried to get another cash advance about a month later and got no assistance sorry customer service that was two months ago and no one has still messaged me back I was told so many lies from their chat robots all they did was suspend my account
Android
Apr 16, 2024
This is a terrible app The let my account get hacked along side my bank account everything then will not respond being trying for 3 months . The biggest scam ever do not trust this app or these so called customer support there is none and yes. It's all about your money and how to take it keep it and steal it . Beware .
iOS
Apr 16, 2024
Terrible
Customer service is robots, if you have an issue with anything good luck getting it solved. There is a reason they are quick to refund you the $5.99 when your account inevitably doesn't qualify for the loan you expected or they claim you have other accounts open even if you don't and your left with an “escalation ticket” which goes absolutely nowhere they claim to “heavy volume” which I wonder why there's such an issue with the app? Maybe because it's a scam? Don't waste your time, trust me.
Android
Apr 17, 2024
App keeps crashing after recent update. Setting a pin is hellish. App will be worth 10 stars once fixed. I yhank you in afvance for fixing.
Android
Apr 17, 2024
I'm frustrated with the app glitching when I try to change my bills. Can't change the amount or it glitches on me. I left cause of all the glitches and a lot hasn't changed.
Android
Apr 18, 2024
App is quite misleading with the language and can be very frustrating at times. I get my check deposited directly and they refer to my funds as "credit". News flash, it's not credit when the funds have been deposited up front by the federal government. Thwn they proceed to limit what I can use said funds for. Example: I just had $2000 deposited and I can only access a couple hundred at any given time. They constantly decline me and its incredibly frustrating and embarrassing. In a pinch? Forget
Cleo: $250 Fast Cash Advance - Product Description
Get up to a $250* cash advance with an AI money coach you can actually talk to. Cleo helps 5+ million users budget, save, build credit, or get a cash advance in those low-balance moments.

AI MEETS MONEY

Cleo turns stressful money life into a simple chat, where you can ask questions and learn about your finances (without being bored to death).

Want to know how much you spent on takeout last month? Just ask Cleo… maybe this will be what finally gets you to stop overspending.  

GET UP TO A $250 CASH ADVANCE*

Dump your overpriced overdraft and get a quick spot from Cleo instead. Cleo’s up to $250 cash advance has:

- No interest (APR)
- No credit checks
- No late fees
- No direct deposit required 

SAVE WITHOUT STRESS

Hide your money from yourself with mindless savings tools, like: auto save, round up, swear jar, and set & forget.

BUDGET WITHOUT FEELING RESTRICTED

Build a personalized budget (with room for iced coffee). Cleo uses Plaid to read your transaction history in a read-only mode. She can then show you all your accounts in one place, serve you spending breakdown, and share monthly bill trackers and reminders.

BUILD CREDIT (WITHOUT A CREDIT CARD)**

Glide your way to smoother approvals, lower interest rates, and higher credit limits with a credit score your parents can be proud of. Start building your credit with:

- 0% APR
- Cashback on everyday spends
- Cash advance
- Credit score coaching
- $1 minimum deposit

ACCESS YOUR PAYCHECK UP TO 2 DAYS EARLY***

Don’t wait until payday. Unlock your earnings early by setting up direct deposits.

LEGAL STUFF

*Eligibility requirements apply

**Credit Builder Card is issued by WebBank, Member FDIC pursuant to a license from Visa USA Inc. Access to the Card is subject to approval.

***Cleo is not a bank. Direct deposit banking services provided by Thread Bank, Member FDIC. Early access to direct deposit funds not guaranteed, timing may vary.

Learn more about how we share your data here: https://web.meetcleo.com/page/privacy-policy
Cleo uses bank-level SSL encryption to protect your data and your deposits.
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