/ unitQ Score

Confused

Finance30-day average as of Nov 09, 2026

Confused at a glanceConfused (Finance) has a unitQ Score of 77 out of 100, rated good, as the 30-day average on Nov 9, 2026, up 6 points from 71 in the previous 30 days. The score draws on 53 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Subscription Too Expensive, Unsatisfactory Behavior and Difficult to Navigate UI.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
77good

unitQ Score 30 Day Average as of Nov 09, 2026 6 point score increase in the last 30 days

Previous 30 days71
Last 30 days77

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
20406080100Oct 10Oct 25Nov 820406080100Oct 10Oct 25Nov 8

User Feedback

53Reports
iOS
8 % 4 Reports
Android
92 % 49 Reports

Compared with similar apps

  1. Citi Mobile89
  2. Dave - Banking For Humans81
  3. Confused77
  4. Robinhood77
  5. Robinhood: Invest. Save. Earn.77
  6. Cash App74
  7. Chime71
  8. Capital One Mobile68
  9. Coinbase Buy & sell Bitcoin53
  10. Rocket Money42
  11. PayPal: Mobile Cash38

Top feedback themes

  • AccountSubscription
    Subscription Too Expensive
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationStability
    Fails To Launch

All scorecards

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