Quality degradation at ConnectEBT  
Users report higher volume of Quality Issues than usual
24
poor

ConnectEBT | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-23 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
77%
Android
47 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
14 Reports
User Feedback
23%
iOS
14 Reports
77%
Android
47 Reports
ConnectEBT - Latest Quality Issues
Android
Jul 5, 2022
Terrible app i never installed said i had an account made.
Android
Jul 5, 2022
I set up my account. Now when I try to log into the app, I get an error msg. "Server Error" is all it says.
Android
Jul 4, 2022
I logged in fine at first. Now it won't accept the username or password and won't send me a reset link.
Android
Jul 4, 2022
Not able to see benefits pending or deposits
iOS
Jul 3, 2022
Worst
Can’t login feels like there stealing your information
iOS
Jul 2, 2022
Can not even log in.
Haven’t been able to log in for about 5 months. I’ve uninstalled and reinstalled. App keeps throwing a server error.
iOS
Jul 2, 2022
Doesn’t Include My State of Residency
Hilarious app that does not contain all EBT states. Absolute junk.
Android
Jul 2, 2022
It just keeps saying server error! Ugh!
iOS
Jul 1, 2022
Doesn’t work
I logged in the very first time I downloaded it. It showed my information from 10 years ago and then every time I try to log back in it says server error
ConnectEBT - Product Description
"The ConnectEBT app is the fast, secure and easy way to monitor your EBT available balance, deposits, transaction activity, and select or change your PIN. The app currently supports Arkansas, Iowa, Illinois, Maryland, Maine, Oklahoma, Pennsylvania, South Carolina, Tennessee, Utah and Virginia EBT. We are excited to bring support for additional State programs in the near future.

To register, enter your EBT Card information on the ConnectEBT mobile app or at www.ConnectEBT.com. Already have your ConnectEBT user ID and password? You’re ready to use the ConnectEBT mobile app.

• Check your available SNAP or Cash balance anytime, anywhere
• View your deposits information
• Review transaction history
• Select your card’s PIN

Disclosures:
• Currently available forArkansas, Iowa, Illinois, Maryland, Maine, Oklahoma, Pennsylvania, South Carolina, Tennessee, Utah and Virginia. Other programs (Delaware, New Jersey and New York) will be available in the future.
• There is no charge for using the app, but message and data rates may apply.
• Conduent® and Conduent Agile Star® are trademarks of Conduent Business Services, LLC in the United States and/or other countries. Conduent® Connect Processing Solution. ©2017 Conduent State & Local Solutions, Inc. All Rights Reserved."
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