58
poor

ConnectEBT | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
85%
Android
51 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
9 Reports
User Feedback
15%
iOS
9 Reports
85%
Android
51 Reports
ConnectEBT - Latest Quality Issues
iOS
Oct 21, 2021
Terrible
This app does not work at all. Won't let me create an account. Fill everything out then get an error. This is my second attempt with this app. I downloaded it about a year ago too and no luck with it then either. If I could have given it zero stars I would have. Why even have this app available to download when it clearly doesn't even work.
Android
Oct 21, 2021
This app is pointless. It makes you login 2x everytime which does not help me when I'm at the store & need to see my balance. The deposit dates are inaccurate so it isn't useable to me since it shows my food $$ dropping on the 24th when I actually get it on the 9th the following month. Plus there is nothing more than the inaccurate balance on the Home page. The only thing I liked was being able to see what I paid at what store, that's it. This app isn't worth the space it takes up unfortunately.
iOS
Oct 21, 2021
Never works well
More trouble than it's worth. Not easily functional
Android
Oct 20, 2021
None of these foodstamps App are working! Useless!
iOS
Oct 18, 2021
Terrible.
Completely useless. The fact that it doesn't work at all is unforgivable. This is information that is vital to so many and the app should not only be user-friendly but it should also work. The account creation looks like it came from 1995. Never was able to successfully set up an account or sign in. Ridiculous. This app deserves zero stars.
Android
Oct 14, 2021
I have been trying to reset my password for over 2 years because even though I input the correct answers to security questions the site says the answers are not correct. No one at sc snap phone customer service will help and I can't find any way to get help from a live person on website. All that's offered is the sc snap phone number and that's always a dead end
Android
Oct 14, 2021
NEVER AGAIN! DELETED! Created new account for login and password and created security question and still WONT LET ME IN 🤬 I reccommend "Providers" app 👌😁
Android
Oct 12, 2021
Lacks complete information. Says you can track everything, but only lists transactions and leaves out deposits.
Android
Oct 12, 2021
They do not provide customer service. They tell you to call, but there is no option to speak with someone.
ConnectEBT - Product Description
"The ConnectEBT app is the fast, secure and easy way to monitor your EBT available balance, deposits, transaction activity, and select or change your PIN. The app currently supports Arkansas, Iowa, Illinois, Maryland, Maine, Oklahoma, Pennsylvania, South Carolina, Tennessee, Utah and Virginia EBT. We are excited to bring support for additional State programs in the near future.

To register, enter your EBT Card information on the ConnectEBT mobile app or at www.ConnectEBT.com. Already have your ConnectEBT user ID and password? You’re ready to use the ConnectEBT mobile app.

• Check your available SNAP or Cash balance anytime, anywhere
• View your deposits information
• Review transaction history
• Select your card’s PIN

Disclosures:
• Currently available forArkansas, Iowa, Illinois, Maryland, Maine, Oklahoma, Pennsylvania, South Carolina, Tennessee, Utah and Virginia. Other programs (Delaware, New Jersey and New York) will be available in the future.
• There is no charge for using the app, but message and data rates may apply.
• Conduent® and Conduent Agile Star® are trademarks of Conduent Business Services, LLC in the United States and/or other countries. Conduent® Connect Processing Solution. ©2017 Conduent State & Local Solutions, Inc. All Rights Reserved."
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