poor

Cox App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-7 Points Past 7 Days

Category: Utilities

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

67%

Android
168 Reports

iOS unitQ Score

iOS User Feedback

33%

iOS
83 Reports

User Feedback

33%

iOS
83 Reports

67%

Android
168 Reports

Cox App - Latest Quality Issues

Android

Sep 22, 2023

Not openning

Android

Sep 23, 2023

App is crashing every time I tried to open.

Android

Sep 23, 2023

Slow very slow and very very slow I have the giga blast only getting 75 the last 4 nights suck as soon as this other cable company runs through good by cox!!!!!

Android

Sep 23, 2023

Literally can't open the app cleared cache and checked for updates but says the app has a bug and developers need to fix .

Android

Sep 23, 2023

App has been crashing lately, and im unable to open the app to view my account.

Android

Sep 23, 2023

Apps keeps crashing!

Android

Sep 23, 2023

Doesn't even open. Closes as soon as it opens.

Android

Sep 24, 2023

Logged in one time & now It says it has a bug & won't open.

Android

Sep 24, 2023

Keeps crashing immediately after opening

Cox App - Product Description

With the newly redesigned Cox app, you can manage your account on your own time, wherever you are. Check out what's included with your services, manage your bill, view your data usage, get service support or message an agent with 24/7 support. 
 
Using the Cox app you can:
○ View your service details
○ Manage your bill, view statements, update payment methods and make a one time or recurring payment.
○ Check your data usage
○ Stay up-to-date with outage alerts
○ Search and browse helpful troubleshooting and how-to articles
○ Message Oliver℠, our virtual assistant, or a live agent anytime with 24/7 support
○ Update your profile information or change your password
○ Quickly access product-specific apps to manage your Panoramic Wifi, Contour TV, Homelife, or Voice service
 
We'll keep adding more ways to help you better manage your account.

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