Quality degradation at Credit Karma  
Users report higher volume of Quality Issues than usual
72
fair

Credit Karma | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
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Good
 
Epic
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Android unitQ Score
Android User Feedback
75%
Android
1192 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
393 Reports
User Feedback
25%
iOS
393 Reports
75%
Android
1192 Reports
Credit Karma - Latest Quality Issues
Android
Nov 29, 2022
karma guarantee on a CC and was denied. even though I have other CC above $10000. so took a hit and lowered score because of them. not happy
Android
Nov 30, 2022
Change phone and does not let me start and put my data many times and nothing does not want to start fix that
Android
Nov 30, 2022
Credit karma is not 100% the same or an average combination of the 3 reports. It is misleading and not something to use if you are wanting real scores and accurate information.
Android
Nov 30, 2022
It's a waste of time don't even download it
Android
Nov 30, 2022
They will lie to you, manipulate you, and when you question it they just throw up hands and refuse to help. Spoke to multiple customer service reps about the same issue and they refused to actually help. They kept saying they were handing the problem to someone more qualified but then no one would contact me.
Android
Nov 30, 2022
Credit Karma suggest getting credit cards to improve your credit. This actually hurts your score for months. I took their advice and it cause my score to drop significantly. Be mindful of Credit Karma and their advice.
Android
Dec 1, 2022
Updated my email and password and still can't login to access the app
Android
Dec 1, 2022
new phone...cannot verify my account details because app won't lete edit my phone#
Android
Dec 1, 2022
my score never changes been the same over 2 months no accurate
Credit Karma - Product Description
Making the most of your credit scores starts here. From spotting identity theft to getting personalized loan and credit card recommendations. Ready to make financial progress?

• Check your free credit scores – Learn what affects your credit scores and how you can take control.
• Credit Karma Money™ Spend – A whole new kind of checking experience with no hidden fees,* two-day Early Payday,** and a daily chance to win Instant Karma™ cash reimbursements for debit card purchases.***
• Credit Karma Money™ Save – We’re making it easy to save with no fees, a high-yield savings rate and a monthly chance to win a $20,000 Instant Karma™ cash boost when you make a deposit.****
• Explore the Relief Roadmap - Connect with government stimulus programs, unemployment benefits, debt relief opportunities, loan options and more.
• Free ID monitoring – We help you spot potential identity theft and give you tips for keeping your personal information safer. 
• Free credit monitoring – Get credit alerts when we see important changes happen to your Equifax or TransUnion credit reports.
• Personalized Approval Odds – See which credit card and personal loan offers you’re more likely to get before applying.
• Credit card choices – Browse great credit card offers based on your unique credit profile. 
• All things auto – Tune up your auto loan, save on insurance, see open recalls and find vehicle records.
• Home sweet home – Calculate how much home you can afford, see personalized home loan offers and get a mortgage pre-qualification letter.
• Personal loan shopping – Whether you want to refinance credit card debt or borrow for an emergency, we’ll show you personalized offers based on your credit profile. 
• Credit Karma Tax® - Filing your 2020 state and federal tax returns is 100% free from start to finish, plus you’ll get our Maximum Refund Guarantee*****, Audit Defense****** and dedicated support.
• Search unclaimed money – See if any of the more than $40 billion in unclaimed money has your name on it.

Join more than 100 million members and get all these features, and more, for free. Download the Credit Karma app now.


DISCLAIMERS
Banking services provided by MVB Bank, Inc., Member FDIC.
*Third-party fees may apply. 

**Compared to standard electronic deposit. Early access is dependent on timing of payor’s submission.

***NO PURCHASE NECESSARY. For Rules visit https://www.creditkarma.com/lp/sweepstakesrules-checking#instant 

****NO PURCHASE NECESSARY. For Rules visit https://www.creditkarma.com/lp/sweepstakesrules-checking#savings-instant

*****If you receive a larger federal tax refund amount or owe less in federal taxes using the same Tax Return Information when filing an amended return through another online tax preparation service, then you may be eligible to receive the difference in the refund or tax amount owed up to $100 (minimum $25) in the form of a gift card from Credit Karma Tax®. For details and eligibility, see https://www.creditkarma.com/tax/programterms#1.

******For details and eligibility, see https://www.creditkarma.com/lp/audit-defense-terms/.  Exclusions apply.

$2781 provided in the Credit Karma Tax phone screen image is the average 2018 Federal tax refund based on data provided by the IRS. $2973 is the average 2018 State tax refund in CA based on data provided by the CA Department of Revenue.

Mortgage products and services offered through Credit Karma Mortgage, Inc. NMLS ID# 1588622 | Read licenses at https://www.creditkarma.com/about/mortgage-licenses.
 
Loan services offered through Credit Karma Offers, Inc., NMLS ID# 1628077 | Read licenses at https://www.creditkarma.com/about/loan-licenses | California loans arranged pursuant to a California Financing Law license.
 
Insurance services offered through Credit Karma Insurance Services, LLC (dba Karma Insurance Services, LLC; CA resident license #0172748).
Want to improve your unitQ Score by 20% within 30 days?
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