poor

DBS digibank | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-4 Points Past 7 Days

Category: Finance

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

88%

Android
287 Reports

iOS unitQ Score

iOS User Feedback

13%

iOS
41 Reports

User Feedback

13%

iOS
41 Reports

88%

Android
287 Reports

DBS digibank - Latest Quality Issues

Android

May 24, 2023

I already log out n try to log in..still cannot access my app..the app getting bad to worse..

iOS

May 24, 2023

Damn long winded 1800

By the time your computerised voice finished talking my money already all deducted from my account. Damn long winded after pressing 1 for English and the voice start if you are a scam victim… if I'm really a scam victim do you think I will have time to stay on the phone and listen till you finish talking. After I finally asked to press another number, another long talk if you are calling for…. Press..

Android

May 24, 2023

Got problem again. 1 week happen manybtimes. Lousy app.

Android

May 25, 2023

Previously there is a feature called eps - electronically payment for shares. Recently it has been taken off. Could dbs kindly put it back? I don't want to keep changing app!

Android

May 25, 2023

I do not see a change language tab under other services??????

Android

May 25, 2023

technical issue

Android

May 25, 2023

i try to update my new hp no. thru singpass thousand times but ur guys system protect our privacy perfectly as everytime the hp no. still remain the old one without changing. And i can do nothing without sms otp. Good job Dbs, u guys have the best security system all over sg .

Android

May 25, 2023

Worst bank app ever! Besides locking screen multiple times, now fingerprint access is not working!

Android

May 25, 2023

After update from older version, capital letter for password is impossible to enter. Can I install previous version

DBS digibank - Product Description

SET UP YOUR DIGIBANK APP IN UNDER 3 MINUTES. (3 STEPS)
- Step 1: Download DBS digibank app
- Step 2a: Existing customer: Register with your DBS ATM/Debit/Credit Card number and PIN, or via SingPass Face Verification (Singaporean/PR only)
- Step 2b: New customer: Sign up with MyInfo and start banking with a bank account, debit card, PayNow and PayLah! (for all nationalities – NEW!)
- Step 3: Set up your Digital Token and you’re done!

EVERYDAY BANKING MADE SIMPLE.
- Peek at account balance without logging in
- Open just one fixed deposit account for all currencies and change your maturity instruction in real-time
- Apply for accounts, loans and credit cards
- Get multiple products and services at one go with Starter Packs
- Transfer money overseas with DBS Remit – same-day transfers, S$0 fees
- Save time with Smart Shortcuts, based on your top actions
- Move seamlessly between digibank and PayLah! with just a one-time login

SMART SERVICES PERSONALISED TO YOU.
- Manage money better, from paying bills and subscriptions, to tracking cashflow and growing your money with personalised insights
- Get reminders on upcoming payments, insights on possible duplicated payments and sudden bill increases
- Verify your transactions securely with Digital Token
- Chat with digibot for help on your account, transactions, or even loan application – on-demand 24/7
- With the new insights tab, you get improved links and prefilled information. We’re making the next step in your banking journey more convenient, so you can focus on what matters the most.

NAVIGATE MONEY WITH CONFIDENCE.
- Investing in digiPortfolio has never been easier. You can now invest in new portfolios or monitor existing ones on-the-go.
- Get a financial overview with personalised insights to help achieve your financial goals on our newly designed dashboard
- View 'Your Net Worth' to see the big picture of your money, including other banks and government accounts
- Make your money work harder with Singapore’s first digital investment advice feature
- Looking to buy your first home? Simulate how this goal affects your future cashflow and CPF balances 10, 20 years down the road

Want to improve your unitQ Score by 20% within 30 days?

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