Quality degradation at DBS digibank  
Users report higher volume of Quality Issues than usual
72
fair

DBS digibank | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
92%
Android
331 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
30 Reports
User Feedback
8%
iOS
30 Reports
92%
Android
331 Reports
DBS digibank - Latest Quality Issues
Android
Jul 5, 2022
Mauuu REGISTER its hard nya Jabang bayikkkk
Android
Jul 5, 2022
I try so many times to reset my account but is not working at all
Android
Jul 4, 2022
The mobile banking app to login with digital token had many problems. I can't used the digital token setup ,The bank management in Bukit Panjang branch never help me.
iOS
Jul 4, 2022
I facing some Irritating problem
After login Can’t check balance, can’t transfer money or anything
Android
Jul 4, 2022
hard to register to the app, and sometimes hard to open services but overall pretty good
Android
Jul 4, 2022
Can't disable promotion ads without disabling the entire push message.
Android
Jul 3, 2022
I cant send money or transfer,i cant update also my profile because of ib token....
Android
Jul 3, 2022
Very slow and lagging
Android
Jul 3, 2022
Travel mode doesn't work at all and renders the app unusable. Overseas transactions made on the weekend don't show in the transaction list, causing anxiety. I can only hope the transaction appears on Monday.
DBS digibank - Product Description
SET UP YOUR DIGIBANK APP IN UNDER 3 MINUTES. (3 STEPS)
- Step 1: Download DBS digibank app 
- Step 2a: Existing customer: Register with your DBS ATM/Debit/Credit Card number and PIN, or via SingPass Face Verification (Singaporean/PR only)
- Step 2b: New customer: Sign up with MyInfo and start banking with a bank account, debit card, PayNow and PayLah! (for all nationalities – NEW!) 
- Step 3: Set up your Digital Token and you’re done!

EVERYDAY BANKING MADE SIMPLE.
- Peek at account balance without logging in
- Open just one fixed deposit account for all currencies and change your maturity instruction in real-time 
- Apply for accounts, loans and credit cards
- Get multiple products and services at one go with Starter Packs 
- Transfer money overseas with DBS Remit – same-day transfers, S$0 fees 
- Save time with Smart Shortcuts, based on your top actions 
- Move seamlessly between digibank and PayLah! with just a one-time login

SMART SERVICES PERSONALISED TO YOU.
- Manage money better, from paying bills and subscriptions, to tracking cashflow and growing your money with personalised insights
- Get reminders on upcoming payments, insights on possible duplicated payments and sudden bill increases
- Verify your transactions securely with Digital Token
- Chat with digibot for help on your account, transactions, or even loan application – on-demand 24/7
- With the new insights tab, you get improved links and prefilled information. We’re making the next step in your banking journey more convenient, so you can focus on what matters the most.

NAVIGATE MONEY WITH CONFIDENCE. 
- Investing in digiPortfolio has never been easier. You can now invest in new portfolios or monitor existing ones on-the-go.
- Get a financial overview with personalised insights to help achieve your financial goals on our newly designed dashboard
- View 'Your Net Worth' to see the big picture of your money, including other banks and government accounts
- Make your money work harder with Singapore’s first digital investment advice feature
- Looking to buy your first home? Simulate how this goal affects your future cashflow and CPF balances 10, 20 years down the road
Want to improve your unitQ Score by 20% within 30 days?
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