92
good

Delta Community Credit Union | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Work at Delta Community Credit Union? Unlock additional insights
Android unitQ Score
Android User Feedback
97%
Android
75 Reports
iOS unitQ Score
iOS User Feedback
3%
iOS
2 Reports
User Feedback
3%
iOS
2 Reports
97%
Android
75 Reports
Delta Community Credit Union - Latest Quality Issues
Android
Jun 17, 2021
1.The app doesn't save my password. I have so many different password that I can't possibly remember it each time I log on. The app should remember it. 2. The app should tell me how to write the correct check endorsement before it come time to take the photo of it. I don't deposit checks by the app very often and I don't remember the correct verbage for the mobile endorsement so I have to set my phone down every time to write it correctly before I photo the back. That step should be earlier.
Android
Jun 15, 2021
Crazy malfunctions. Had to uninstall from my phone.
Android
Jun 8, 2021
App has become very unstable. Crashes after entering password. Tech recommended deleting and reinstalling. Have had to do this at least weekly.
Android
Jun 4, 2021
04JUN2021 performed latest update and when you do transfer, within the app, after transfer is complete, App just "spins" ... updating information. It never cycles through to completed. Grrrr! Newest update SUX! It is NOT easy on the eyes! App lags when making transfers. Similar to frozen screen "Retrieving accounts" and it just circles. I have to exit app and reenter to complete transaction. 13FEB2020
Android
Jun 3, 2021
Not so great at first when I was having issues using to send money that took before it got resolve after the need for the money expires. The issue no longer exist at this time.
Android
Jun 2, 2021
I have to retake and retake the back picture TOO MANY times! The endorse arrow is only in one area. Not all checks have the endorsement line same I did this check pictures at least 10 times BEFORE FINALLY accepted. Need to work on this app seriously.
iOS
Jun 2, 2021
Add dates for transactions
I hate that I can't see dates for the transactions or even more details. I have deposits pending for sometimes a week (which I wish they would just release but whatever) and there's no way of me knowing when they will actually clear without calling. Even when I log into the system from my desktop, there's no extra information. My account is currently overdrawn cause I saw a pending deposit last Friday but it still hasn't cleared the following Wednesday. Had I known I would have made necessary arrangements to add cash into my account but now I'm out of unnecessary money since I was charged an overdraft fee. It also should be easier to do a chargeback on transactions, especially with so much scamming going on these days. It's been awhile since I tried since last time I was told I'd have to print out a form and either mail it in or bring it into the bank which can be a lot.
Android
May 30, 2021
This is app crashes too often. Whether it's when trying to transfer funds, or scheduling a transfer, it's almost impossible to accomplish anything besides looking at your balance.
Android
May 27, 2021
Works ok most of the time. Check scanner randomly locks at a white screen sometimes.
Delta Community Credit Union - Product Description
A Username and Password is required for logging into this app and can only be created when registering for online banking.  To register for Delta Community’s Online Banking service, visit our website at www.DeltaCommunityCU.com and choose New Enrollment in the login box.

Enjoy the convenience of managing your account anywhere and at any time. You can check your balance, transfer funds, make a bill payment and now add money to your account with our newest Mobile Deposit feature. It’s like having a tiny branch in the palm of your hands. Download and get started today!

Delta Community Credit Union ‘s FREE Mobile Banking Application - optimized for iPhone and iPad devices.*

FEATURES OF Delta Community Credit Union MOBILE BANKING
•	Review account balances and transactions
•	Transfer funds between accounts
•	Pay bills**
•	View copies of cleared checks
•	Locate surcharge-free ATM’s and Delta Community Credit Union branches 

SAFE AND SECURE
Delta Community Credit Union uses SSL (Secure Socket Layer) encryption to communicate securely through all mobile devices.

*Must be enrolled in Online Banking. There is no charge from Delta Community Credit Union, but messaging and data rates may apply.
**Must have Bill Pay setup previously in Online Banking.
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