62
poor

ebtEDGE | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
42 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
82%
Android
146 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
31 Reports
User Feedback
18%
iOS
31 Reports
82%
Android
146 Reports
ebtEDGE - Latest Quality Issues
Android
Oct 21, 2021
I have not been able to login for over 2 years because they ask for security code I've been unable to change it because they're walking offices are closed and that's the only way they will give you a new one this app has no contact information and no way to change my security code! How stupid can you get!
Android
Oct 21, 2021
Did not recognize my account unfortunately.
iOS
Oct 21, 2021
The other ebt apps worked better
This app doesn't load right and all of my information isn't accessible like it was on the fresh and providers apps.
Android
Oct 20, 2021
keeps logging me out, never saves my password, gives security questions i never choose, been showing transactions error for awhile hasn't been loading
Android
Oct 17, 2021
Won't show info from your account. Sometimes blank.
Android
Oct 16, 2021
Wouldn't let me log on for months to change my pin, card was canceled due to this
Android
Oct 16, 2021
This is a trash app that crashes every.single.time. I can no longer log in to my account. I can't change my password. I can't do anything with this trash. It worked, meh, for a couple of months; and then it just crashed hard through the floor.
iOS
Oct 14, 2021
Stops working every few days
Used to love the app but the last few months it keeps making me log in every few days. I try to log in and it tells me my password which I save to my phone is wrong. I then proceed to making a new one and saving that one. It works a few days then again and I have to repeat the steps!
iOS
Oct 13, 2021
Something is wrong
I haven't been able to sign into this app since I made the account. So I made another account, can't sign in to that either. What is going on with this app? Then when I try to recover password or user ID, no emails get sent ughhhh I just get getting the same failed messages with my faceID I'm through with this
ebtEDGE - Product Description
ebtEDGE mobile application simplifies your life when you depend on SNAP or TANF benefits allowing you to view your benefits at the touch of a finger. ebtEDGE allows you to check your balances, review your transaction history. If you have both SNAP and TANF benefits you will have access to view both benefits at the same time. 
•	Free for cardholder use.
•	The most private and secure EBT application on the market.
•	If your phone supports Apple Touch ID, running iOS 11+ and you’ve registered your finger prints to your phone, simply touch the finger sensor on your IOS device, and quickly access the balance of your accounts. 
•	If your phone supports Apple Face ID, running iOS 11+ and you’ve enrolled your face, quickly access the balance of your accounts by looking at your phone. 
•	Securely login with User ID and Password.
•	View your deposit history.
•	View your transaction history.
•	View your benefit schedule.
•	Select a PIN.
•	Need help? We have plenty of that in the Help Center.
•	Locate SNAP retailers near your location or where you are going to with the location services.
•	Set your language preferences to English, Spanish or Haitian Creole.
•	New features around the corner… stay tuned….
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1.	Only certain devices are capable for either touch id or face id login.
2.	For State SNAP or TANF cardholders with eligible cards.

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Free for your use in the following states:
Alaska, Arizona, Colorado, District of Columbia, Florida, Guam, Hawaii, Idaho, Kansas, Kentucky, Minnesota, Missouri, North Carolina, North Dakota, Nebraska, New Hampshire, New Mexico, Nevada, Oregon, Rhode Island, South Dakota, Virgin Islands, Vermont, West Virginia, Washington, Wisconsin and Wyoming.
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