22
poor

ebtEDGE | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
12 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
67%
Android
86 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
42 Reports
User Feedback
33%
iOS
42 Reports
67%
Android
86 Reports
ebtEDGE - Latest Quality Issues
Android
Jan 24, 2023
When you dismiss the big Blick of useless info that covers your card info it comes back everytime. Annoying. Especially when it has a do not show this again check box.
Android
Jan 24, 2023
I couldn't even register. I was setting up a new account and every answer for the security questions came up as unmatched entry. Worthless
iOS
Jan 24, 2023
What’s wrong?
This app used to be amazing but for the past month every time I log on it gives me an error message!!!
iOS
Jan 25, 2023
Error Message
Everytime I am about to get my balance it's sends an error code and you try to restart the app and it still does it the only thing I found that helps is if you delete the app then redownload!
iOS
Jan 26, 2023
Glitchy
I tried to get into this app. For some reason it asked me to reset password. Was asking answers to question. It just wasn't working. It was pretty glitchy and wasn't working. I couldn't get into my account. The following day someone used my card without physical card, in another state. Used up almost all we had. Left about $26 in it. I have a feeling it's because of the this app.
iOS
Jan 27, 2023
Fix the app please
So is anyone ever going to fix this app or did everyone just give up? It hasn't worked for me in weeks. Either stays frozen or if I do get to the log in page it just says try again later.
Android
Jan 28, 2023
Doesn't let me login at all. No matter what you do. Where u change password or unlock your account. It does this alot.
iOS
Jan 28, 2023
Error
I never can access my balance because an error message pops up ALL THE TIME. I've even deleted and reinstalled the app. I wish y'all could fix this because it is a very good app when it works.
Android
Jan 28, 2023
It won't let me log in, and it keeps going back to original screen to start over when I enter in security questions
ebtEDGE - Product Description
ebtEDGE mobile application simplifies your life when you depend on SNAP or TANF benefits allowing you to view your benefits at the touch of a finger. ebtEDGE allows you to check your balances, review your transaction history. If you have both SNAP and TANF benefits you will have access to view both benefits at the same time. 
•	Free for cardholder use.
•	The most private and secure EBT application on the market.
•	If your phone supports Apple Touch ID, running iOS 11+ and you’ve registered your finger prints to your phone, simply touch the finger sensor on your IOS device, and quickly access the balance of your accounts. 
•	If your phone supports Apple Face ID, running iOS 11+ and you’ve enrolled your face, quickly access the balance of your accounts by looking at your phone. 
•	Securely login with User ID and Password.
•	View your deposit history.
•	View your transaction history.
•	View your benefit schedule.
•	Select a PIN.
•	Need help? We have plenty of that in the Help Center.
•	Locate SNAP retailers near your location or where you are going to with the location services.
•	Set your language preferences to English, Spanish or Haitian Creole.
•	New features around the corner… stay tuned….
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1.	Only certain devices are capable for either touch id or face id login.
2.	For State SNAP or TANF cardholders with eligible cards.

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Free for your use in the following states:
Alaska, Arizona, Colorado, District of Columbia, Florida, Guam, Hawaii, Idaho, Kansas, Kentucky, Minnesota, Missouri, North Carolina, North Dakota, Nebraska, New Hampshire, New Mexico, Nevada, Oregon, Rhode Island, South Dakota, Virgin Islands, Vermont, West Virginia, Washington, Wisconsin and Wyoming.
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