Quality degradation at Epic - Kids' Books & Reading  
Users report higher volume of Quality Issues than usual

Epic - Kids' Books & Reading | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Education
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30-Day Trend
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Android unitQ Score
Android User Feedback
536 Reports
iOS unitQ Score
iOS User Feedback
311 Reports
User Feedback
311 Reports
536 Reports
Epic - Kids' Books & Reading - Latest Quality Issues
Oct 20, 2021
I can't log in
Oct 20, 2021
I'm in a class all though I still need unlimited to read all the books plus I've favorited book that you need unlimited to read and now I can't read same thing with videos.
Oct 20, 2021
Why I gave it a 3/5
It didn't add the “dear dumb diary'” books! You should really add them into the audio books!
Oct 19, 2021
This is bad because it only lets me read until 3:00 pm. That's when I get out of school.
Oct 19, 2021
huh?? I can't create an account. am I missing something? there's no option for signing in
Oct 19, 2021
I loved this app initially, but after leaving and coming back, the paid subscription never activated. I tried to get in touch with the devs a month ago, was notified that they forwarded my request to the Billing team, and it's been radio silence since. Tried to email back and nothing.
Oct 19, 2021
I cant create account😡😡😡
Oct 18, 2021
Great app, extremely annoying that they take my money out on time and say I have basic subscription. This has become a regular thing and they have no phone number to call, so by the time they respond the issue has been resolved with no prorated fee and continues to happen. This is the THIRD OR FOURTH TIME
Oct 18, 2021
I think this is a good app but after installing it I start to use the app to login. But my login failed again and again. Please set up this problem.
Epic - Kids' Books & Reading - Product Description
Epic is the leading digital reading platform for kids 12 and under! Our fun, kid-safe, interactive reading app fuels curiosity and reading confidence by letting kids freely explore their interests, with instant, anytime access to a library of thousands of books, audiobooks, learning videos and more.

Download the app today and choose which account is right for you.

There are 2 versions that kids can use at home: Epic Unlimited and Epic Basic.

Epic Unlimited offers families:

- 40,000+ popular high-quality books to get them reading and learning anytime, anywhere
- Thousands of fun, interactive learning videos (and counting!)
- Audiobooks, Read-To-Me books, quizzes and Spanish-, French- and Chinese-language books
- Personalized recommendations based on reading level and interests
- 24/7 online access, as well as offline access for on-the-go reading
- In-app progress tracking and weekly progress emails
- Badges and rewards to keep them motivated

For just $9.99/ month or $71.99/ year, you can create up to 4 individual child profiles (and you can cancel at any time). You can also use Epic at no cost with Epic Basic, which lets kids read a free book a day from a limited library of high-quality books.

Epic School is free for elementary school educators worldwide. Educators use our award-winning digital library to supercharge reading and learning—with access to tons of high-quality, educational children's  books, including Read-To-Me books, audiobooks and nonfiction. Students can use it after class, too!

You’ll also get:

- The ability to create student profiles and assign books
- Personalized recommendations based on students’ reading levels and interests
- Seamless progress tracking between in-class and home reading
- Incentives like special badges and rewards for a job well done

Our award-winning platform offers a huge variety of titles for kids 12 and under from leading publishers like Scholastic, National Geographic, HarperCollins and more. With tens of thousands of books and learning videos (and counting), there’s something for every age, interest and reading level.

Epic offers ebooks and learning videos for kindergarten through 7th grade.

The Epic library has everything from picture books to chapter books, Read-To-Me books, audiobooks, graphic novels, comics, nonfiction and educational titles, educational videos and more. We’ve also got Spanish-, French- and Chinese-language books.

Well-known books and series include: 
Curious George
Goodnight Moon
Sesame Street
Flat Stanley
National Geographic
Ramona Quimby
Diary of a Wimpy Kid
The Girl Who Drank the Moon
Wings of Fire

* Plus, our popular Epic Originals!

Epic has been featured on The TODAY Show, CNET and Refinery 29, as well as in The Wall Street Journal, Parents Magazine, USA Today, Forbes, Parenting.com and more.

“Epic strikes the perfect balance between educational and fun, and should allow parents to feel more confident about introducing the iPad into their children’s daily lives as a tool.” —TechCrunch

"Get access to thousands of books on all subject matters" —Parenting.com

"Epic is incredibly valuable because it gives students exposure to books that they wouldn't get from a library or our classroom." —Cindy, Epic Master Teacher

- Epic Basic is free to use and Epic Unlimited is just $9.99/ month or $71.99/ year
- Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period
- To learn how to cancel your subscription visit: https://getepic.zendesk.com/hc/en-us/articles/204930315-How-can-I-cancel-my-Epic-membership- 

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We’re here to answer any of your questions. Send us an email at support@getepic.com and our customer support team will reply shortly.
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