47
poor

E*TRADE: Invest. Trade. Save. | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Finance
Work at E*TRADE Securities? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at E*TRADE Securities? Unlock additional insights
Android unitQ Score
Android User Feedback
77%
Android
89 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
27 Reports
User Feedback
23%
iOS
27 Reports
77%
Android
89 Reports
E*TRADE: Invest. Trade. Save. - Latest Quality Issues
Android
Oct 23, 2021
Difficult to use and remove your own money. Removed it as soon as i could get my money out.
iOS
Oct 23, 2021
Help
I am in a joint account with my wife. She setup the account and gave me full access. I sold our stock several months ago. I tried to buy stock today and I got a msg saying I am only permitted to sell.....I called but there is a 2 hour wait.....🤦🏻♂️ Please help me fix this. I want to buy stovk TODAY. Thanks, Neil
iOS
Oct 23, 2021
Halting trade
Once again these people stop trading on a stock that is making the small guy money.
iOS
Oct 23, 2021
No Customer Support
The login screen asks me to call E*TRADE - but there is no one answering the phones. Stick with Robinhood folks.
Android
Oct 23, 2021
Generally easy to use, few glitches but the problems I have experienced with the app were concerning.
Android
Oct 22, 2021
I just signed up. It would not take the password I just made. I reset it. That doesn't work. I call for a temporary pass. That doesn't work. I switch from the app to Chrome. Same problem, except now it won't take my user name either. I call and it's a 2 hour hold. I try chat and the only option is automated password reset, which leads no where.
Android
Oct 22, 2021
Not letting me to create account atleast.. Keep on loading forever.. No matter how many days i tried and wait.. Horrible app
iOS
Oct 21, 2021
Cannot get a hold of anyone
My stock options were due for redemption and the company told me to call E*TRADE to redeem them. Phone hold times are over 3 hours. Don't recommend this to anyone. Take you're money and run away. They Keep charging $38 reorg fee for stocks. To own foreign stocks, they charge monthly custodial fee. I have been charged over $200 in fees on a 10k portfolio. E-trade will go out of business if they keep charging all these fees. Get with the times, you cannot charge the retail investors fees! Use Robinhood, they are well ahead of the times.
iOS
Oct 20, 2021
Never mind the man behind the curtain
Don't be fooled, you aren't the one in control of your money. I've witnessed numerous times after submitting a buy order that expires once the market closes that “someone else” buys the same exact stock quantity after hours for 10% less then once the market reopens the trading price goes right back up again. We aren't talking pennies either $100,000 plus trades. Don't trust E*TRADE to have your best interests in mind.
E*TRADE: Invest. Trade. Save. - Product Description
Welcome to E*TRADE. No matter your level of experience, we help simplify investing and trading. Our award-winning app puts everything you need in the palm of your hand—including investing, banking, trading, research, and more.


Download now and start investing today.


Invest on your terms
• Enjoy commission-free online US-listed stock, ETF, and options trades
• Trade mutual funds
• Take the guesswork out of choosing investments with professionally built portfolios
• Get help from real people whenever you need it


Invest with confidence
• Get streaming quotes, charts, and portfolio information
• Access education, comprehensive research, tools, and screeners to spot investment opportunities
• Set alerts and create watchlists for the investments you’re interested in
• Stream live Bloomberg video
• Chat with customer service in the app


Bank and save
• Deposit checks, pay bills, transfer money, and more
• Get unlimited ATM fee refunds with your E*TRADE debit card


Feel safe and secure
• Log on with Touch ID and Face ID support
• Fraud protection—you're not liable for unauthorized use of your account


Disclosures
Investing in securities products involves risk, including possible loss of principal.


1. Read more about the awards E*TRADE received in StockBrokers.com 2020 Online Broker Review: https://about.etrade.com/newsroom/awards-recognition
2. E*TRADE charges $0 commission for online US-listed stock, ETF, and options trades. Exclusions may apply and E*TRADE reserves the right to charge variable commission rates. The standard options contract fee is $0.65 per contract. The retail online $0 commission does not apply to Over-the-Counter (OTC), foreign stock transactions, large block transactions requiring special handling, transaction-fee mutual funds, futures, or fixed income investments. Additional regulatory and exchange fees may apply. For more information about pricing, visit etrade.com/pricing.


With Max-Rate Checking, E*TRADE Bank will not charge you a fee for withdrawing funds from any institution's ATM nationwide but the owner/operator of the ATM may. These fees will automatically be credited to your account. E*TRADE Bank does impose a charge equal to 1% of the transaction amount (including credits and reversals) for non-U.S. currency transactions. In the event E*TRADE Bank in its sole discretion determines that there has been either fraudulent or excessive use of the feature on a given account, E*TRADE Bank reserves the right to remove this feature and not refund the ATM fees. For additional information and important details about how the ATM fee refund will be applied, please visit www.etrade.com/atmrefundpolicy.

Apple, iPhone, iPad and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. Touch ID is a trademark of Apple Inc. App Store is a service mark of Apple Inc.


The E*TRADE Financial family of companies provides financial services including trading, investing and banking products and services to retail customers.


Securities products and services offered by E*TRADE Securities LLC, Member FINRA/SIPC, are not insured by the FDIC, are not guaranteed deposits or obligations of E*TRADE Bank, and are subject to investment risk, including the possible loss of the principal invested.


Banking products and services are offered by E*TRADE Bank, a federal savings bank, Member FDIC, or its subsidiaries.


E*TRADE Securities LLC and E*TRADE Bank are separate but affiliated companies.


View End-User License Agreement: https://mobile.etrade.com/etmobile/EULA_2.0.html


System response and account access times may vary due to a variety of factors, including trading volumes, market conditions, system performance, and other factors.

© 2021 E*TRADE Financial Holdings, LLC, a business of Morgan Stanley. All rights reserved.
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