69
poor

E*TRADE: Invest. Trade. Save. | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
43 Points Past 7 Days
Category: Finance
Work at E*TRADE Securities? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at E*TRADE Securities? Unlock additional insights
Android unitQ Score
Android User Feedback
66%
Android
176 Reports
iOS unitQ Score
iOS User Feedback
34%
iOS
91 Reports
User Feedback
34%
iOS
91 Reports
66%
Android
176 Reports
E*TRADE: Invest. Trade. Save. - Latest Quality Issues
iOS
May 11, 2021
Great trading App except during GME frenze
This is a great trading app. The only time I was not allowed to trade something was during the GME hype. That's the only time I have been disappointed about this APP. I felt cheated about a trade opportunity. Other than that this app has not disappointed me.
Android
May 11, 2021
Worst portfolio I have ever had. They bought my portfolio from someone else who bought it from someone else. I eneded up selling off everything and moving out of this account because it has awful prices compared to literally any other company. And the app likes to work in the background even though I only opened it twice in the year I've had this phone. And constantly crashes.
Android
May 11, 2021
very slow. poor performance and functionality.
iOS
May 10, 2021
Does not respect iOS setting to disable prompting for notifications
Does not respect iOS setting to disable prompting for notifications
Android
May 10, 2021
android version doesn't allow stage environment for investment
iOS
May 10, 2021
Be nice if I could see my account overview
Instead of being able to see my account overview or portfolio I get to just watch a circle go round and round changing from green to purple. While that is almost entertaining it doesn't help me out at all.
iOS
May 9, 2021
New mobile website
Not in turmoil cannot trade or research or learn fast. Need the Dashboard back and active/% s/gainers/loses same for $ without logon Also 5/6/20 I would like to be able to reenter expired orders. Many of mine are limited and expired for the day trade need reentering. Also would like to see margins percentage prior to trade on 4322. Jerome Schmidthuber
iOS
May 9, 2021
It gets frozen
This app got frozen several times during rush hours causing inconvenience
iOS
May 9, 2021
Account information doesn’t load
It has been over at least couple of months now - the app doesn't load account information. I deleted and reinstalled the app - didn't help. Seriously, a broker like Etrade can't maintain their iOS app? Might be time to switch brokers after 15 years.
E*TRADE: Invest. Trade. Save. - Product Description
Welcome to E*TRADE. No matter your level of experience, we help simplify investing and trading. Our award-winning app puts everything you need in the palm of your hand—including investing, banking, trading, research, and more.


Download now and start investing today.


Invest on your terms
• Enjoy commission-free online US-listed stock, ETF, and options trades
• Trade mutual funds
• Take the guesswork out of choosing investments with professionally built portfolios
• Get help from real people whenever you need it


Invest with confidence
• Get streaming quotes, charts, and portfolio information
• Access education, comprehensive research, tools, and screeners to spot investment opportunities
• Set alerts and create watchlists for the investments you’re interested in
• Stream live Bloomberg video
• Chat with customer service in the app


Bank and save
• Deposit checks, pay bills, transfer money, and more
• Get unlimited ATM fee refunds with your E*TRADE debit card


Feel safe and secure
• Log on with Touch ID and Face ID support
• Fraud protection—you're not liable for unauthorized use of your account


Disclosures
Investing in securities products involves risk, including possible loss of principal.


1. Read more about the awards E*TRADE received in StockBrokers.com 2020 Online Broker Review: https://about.etrade.com/newsroom/awards-recognition
2. E*TRADE charges $0 commission for online US-listed stock, ETF, and options trades. Exclusions may apply and E*TRADE reserves the right to charge variable commission rates. The standard options contract fee is $0.65 per contract. The retail online $0 commission does not apply to Over-the-Counter (OTC), foreign stock transactions, large block transactions requiring special handling, transaction-fee mutual funds, futures, or fixed income investments. Additional regulatory and exchange fees may apply. For more information about pricing, visit etrade.com/pricing.


With Max-Rate Checking, E*TRADE Bank will not charge you a fee for withdrawing funds from any institution's ATM nationwide but the owner/operator of the ATM may. These fees will automatically be credited to your account. E*TRADE Bank does impose a charge equal to 1% of the transaction amount (including credits and reversals) for non-U.S. currency transactions. In the event E*TRADE Bank in its sole discretion determines that there has been either fraudulent or excessive use of the feature on a given account, E*TRADE Bank reserves the right to remove this feature and not refund the ATM fees. For additional information and important details about how the ATM fee refund will be applied, please visit www.etrade.com/atmrefundpolicy.

Apple, iPhone, iPad and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. Touch ID is a trademark of Apple Inc. App Store is a service mark of Apple Inc.


The E*TRADE Financial family of companies provides financial services including trading, investing and banking products and services to retail customers.


Securities products and services offered by E*TRADE Securities LLC, Member FINRA/SIPC, are not insured by the FDIC, are not guaranteed deposits or obligations of E*TRADE Bank, and are subject to investment risk, including the possible loss of the principal invested.


Banking products and services are offered by E*TRADE Bank, a federal savings bank, Member FDIC, or its subsidiaries.


E*TRADE Securities LLC and E*TRADE Bank are separate but affiliated companies.


View End-User License Agreement: https://mobile.etrade.com/etmobile/EULA_2.0.html


System response and account access times may vary due to a variety of factors, including trading volumes, market conditions, system performance, and other factors.

© 2021 E*TRADE Financial Holdings, LLC, a business of Morgan Stanley. All rights reserved.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners