95
epic

Farmers Insurance Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 7 Days
Category: Finance
Work at Farmers Group Inc? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Farmers Group Inc? Unlock additional insights
Android unitQ Score
Android User Feedback
93%
Android
39 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
3 Reports
User Feedback
7%
iOS
3 Reports
93%
Android
39 Reports
Farmers Insurance Mobile - Latest Quality Issues
Android
Jun 17, 2021
Calendars to pull up birth dates is pure unadulerated stupidity. Example: I am nearly 60. It started in 1990 (30 years x 12 months = entirely too much button tapping) Please make pull down menus instead. Also the password "must contain" doesnt completely show. Thankfully i am experienced enough to figure out what you wanted.
Android
Jun 8, 2021
Keeps shutting down
iOS
Jun 8, 2021
Horrible glitches
Yalls representatives are great but when it comes to yalls app i wasted an hour of my time because of glitches.
iOS
May 31, 2021
Farmers: my company for 6 years now.
Farmers has been my insurance company for six years, perhaps longer. Not the cheapest, not the most expensive either. I'm pleased with this company and with my agent Jennifer Yerton. I had a homeowners claim three years ago, and they took care of that wonderfully. I submitted receipts by their claim app and all was taken care of. I have had 2 automobile claims. Someone scraped my bumper in a parking lot and left, and I paid my deductible. They worked very well with Jim Norton Collision. Then recently someone backed into me; Farmers took care of the repair at my choice of shop quickly, secured the rental car, and is now getting their money back from the other insurer. My only out-of-pocket has been to insure collision protection for the rental, my decision. They respond immediately to claims, claims agents are very professional, answer any questions. I feel like they are working for me, their insured, as best they can. I highly recommend this company.
Android
May 26, 2021
5 hours trying to download and it will not download. I can't file a claim without the app apparently so I'm stuck. I'm furious.
Android
May 24, 2021
PIn text message cancels login. Have to login again then get a different pin and the endless cycle continues. Won't waste my time until it is fixed.
iOS
May 23, 2021
Account information doesn’t even show up
Account information doesn't show up idk why
iOS
May 18, 2021
Never take farmer
When i cancel my polcy they charge 10$ every month 🧐
iOS
May 2, 2021
UX/UI is outstanding!
Great job to your all's web and UX teams, this app is fantastic and easy to use. I've never had an issue paying my bills, looking up my policy or even grabbing my electronic insurance card when I have red and blue lights in my rear view mirror.
Farmers Insurance Mobile - Product Description
Here’s what you can do using the Farmers® Mobile App:

•	Review your bills, make payments and manage payment methods.
•	Access ID cards for your auto and home policies
•	View policy documents for your Farmers coverage.
•	Start a claim right from your phone — and track its status.
•	Request roadside assistance for help like towing, changing a tire or charging a battery.
•	Get a fast quote for Auto, home, condo and renters coverage.
•	Find contact information for your agent.
 
It’s easy to use the Farmers Mobile App. Logging in is hassle-free with Touch ID® and Face ID, and a “Remember Me” feature can recognize your phone after you’ve used it to sign in. 

Disclosures: 

Advertisement produced on behalf of the following specific insurers and seeking to obtain business for insurance underwritten by Farmers Insurance Exchange, Fire Insurance Exchange, Truck Insurance Exchange, Mid-Century Insurance Company, Civic Property and Casualty Company, Exact Property and Casualty Company, Neighborhood Spirit Property and Casualty Company, Farmers Insurance Company of Washington (Bellevue, WA) or affiliates. In TX: insurance is underwritten by Farmers Insurance Exchange, Fire Insurance Exchange, Truck Insurance Exchange, Mid-Century Insurance Company, Farmers Texas County Mutual Insurance Company, Mid-Century Insurance Company of Texas or Texas Farmers Insurance Company. In NY: insurance is underwritten by Farmers Insurance Exchange, Truck Insurance Exchange, Mid-Century Insurance Company or Farmers New Century Insurance Company. Home office, Los Angeles, CA.
Life insurance issued by Farmers New World Life Insurance Company, 3120 139th Ave. SE, Ste. 300 Bellevue, WA 98005. Farmers New World Life is not licensed and does not solicit or sell in the state of New York. 
Each insurer has sole financial responsibility for its own insurance. List of all insurers at farmers.com. Not all insurers are authorized in all states. Not all products, coverages, and discounts are available in every state and may vary by state. Restrictions, exclusions, limits, and conditions apply. See agent for details.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners