79
fair

FCMB NEW MOBILE | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Finance
Work at First City Monument Bank? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at First City Monument Bank? Unlock additional insights
Android unitQ Score
Android User Feedback
93%
Android
198 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
14 Reports
User Feedback
7%
iOS
14 Reports
93%
Android
198 Reports
FCMB NEW MOBILE - Latest Quality Issues
Android
Aug 17, 2022
Stupid bank I have transfer money you always debit me without sending my money back to my account
iOS
Aug 16, 2022
Poor customer service
The fact that this bank has only one phone number to reach customer servicetransfwr representative is so nad,
iOS
Aug 14, 2022
No FCMB logo
App is okay but there's no FCMB logo on the electronically Bank account statement. Please fix this.
Android
Aug 13, 2022
Never re-logging easily
Android
Aug 12, 2022
The message I got is that one can make transactions of up to 100m on this app but it turnouts that the limit is 10m even with token. How do you expect a business person to do 10m a day when a truck of soybeans is 20m above please kindly work on the limit as this is for business people.
Android
Aug 12, 2022
Can't create my personal profile after several attempts using different options. It's quite unlike other bank's own. Please improve on the app.
Android
Aug 12, 2022
I've been trying to login in but it's been a failed attempts now I can't make online transaction
iOS
Aug 12, 2022
Worst mobile App
Each time i want to make a transaction, all i get is error. The useless token doesn't work once and i have to keep trying and they still block my account. The most embarrassing experience i've had when it comes to mobile banking. To think is my business account, I'm done with this bank.
Android
Aug 11, 2022
It's not opening since afternoon ooo I don't know what's wrong with the app...it didn't load my account at all and don't know what the problem is..it's not loading at all
FCMB NEW MOBILE - Product Description
The "FCMB" App is all you need for all your personal and business financial services.

FCMB App is fast, convenient and very secure. It is also packed with simple to use features and an interesting layout for easy navigation. You can now manage your FCMB personal and business accounts as well as your cards in real-time, anywhere and anytime!

For more enquiries and information you can caller contact centre on 01-2798800, 07003290000 or send email to customerservice@fcmb.com.
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