Quality degradation at Fidelity Investments  
Users report higher volume of Quality Issues than usual
25
poor

Fidelity Investments | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
62%
Android
252 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
152 Reports
User Feedback
38%
iOS
152 Reports
62%
Android
252 Reports
Fidelity Investments - Latest Quality Issues
iOS
Mar 24, 2024
Annoying logout notification
There is no need to have a push notification when the app is log out after 15 minutes there's non other app doing that. It's really annoying.please get rid of it .
iOS
Mar 25, 2024
Newest update is terrible
Removed advanced trading features and made everything overly simplified. This was a really bad update and should be rolled back.
iOS
Mar 25, 2024
Face ID no longer works to log in
Just tells me “Face ID login is currently unavailable. Please login with username and password.” So I have to take extra steps now to login with my credentials using autofill with my password manager, which ironically also uses Face ID and works just fine. Ridiculous. 🙄
Android
Mar 25, 2024
Attempted to open several times then locked out. Poor update. Was it tested before put out. Disappointed! Using web browser.
iOS
Mar 25, 2024
Face Recognition not available for weeks now
Would be nice to have the face reco feature back
Android
Mar 26, 2024
Thank you for saving my time with your reviews. If it doesn't show price movement without refreshing, I chose not to open an account. I had this issue with Etrade.
Android
Mar 26, 2024
I'm trying to open an account an it won't let me.
Android
Mar 27, 2024
makes it so difficult to transfer to a venmo account
Android
Mar 27, 2024
Starting with the fact that the app unlike the website doesn't support auto fill and finishing with the situation where the percentage gain/loss for the day is calculated all wrong, this app really sucks. I almost never use it and prefer browser access, but then what is its purpose on the phone?
Fidelity Investments - Product Description
Invest at a firm invested in you. Fidelity’s secure and easy-to-use award-winning app gives you access to a broad choice of investments, expert insights, and investing tools—helping you make smart decisions with your money.


Secure: Fidelity is committed to your security with 2-factor authentication, voice biometrics, security text alerts, and money transfer lockdowns.


Easy: Get started with no account fees or minimums when you open a retail brokerage account. Plus, get commission-free trades for US stocks, ETFs, and fractional shares for as little as $1.



All-in-one app: Deposit checks, pay bills, track spending, trade stocks, and more, all backed by 75 years of Fidelity’s financial expertise.



Here’s how it works:
• Create an account
• Add funds
• Make your first investment



What’s inside the Fidelity app:



Powerful trading tools
• Trade stocks, ETFs, crypto, and mutual funds using industry-leading research and market analysis.
• Trade smarter with advanced charts and on-the-go technical analysis.
• Monitor markets and trading with real-time quotes.



Cash management
• Trade, transfer, deposit checks, and pay bills.
• Schedule transfers and automate investments.



Financial learning at its best
• Build your confidence in investing with podcasts, articles, videos, and more.
• From small classes and coaching sessions to large multi-session webinars, we have something to help you take your knowledge to the next level.



Alerts and notifications
• Receive timely, customizable alerts to help you manage your stock trading.
• Set price triggers so you never miss an entry or exit on your investments.



24/7 customer support
• Get state-of-the-art security in 2-factor authentication and voice biometrics.
• Tap to chat with a Virtual Assistant 24/7.



Accessibility
• Use enhanced voiceover and dynamic type.



To learn more, go to https://www.fidelity.com/mobile/overview.

Looking to manage your workplace benefits like a 401(k) or HSA? Download our NetBenefits® app in the “More by Fidelity Investments” section below.

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