67
poor

Fidelity Investments | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
75%
Android
295 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
96 Reports
User Feedback
25%
iOS
96 Reports
75%
Android
295 Reports
Fidelity Investments - Latest Quality Issues
Android
Aug 17, 2022
I found out the hard way that the app only works on certain products. As interest rates increased. I purchased a couple of CDs. A month or two later I noticed that I couldn't see the rate or the maturity date on the app. To my surprise, when I called Fidelity they said there was a formatting issue and I would have to go on the website to view this product. What's the point of having an app if itdoesn't support products they sell. If I didn't notice I never known.
Android
Aug 17, 2022
Every other time I start the app, it hangs on "Establishing secure connection". Default watch list view is useless. Advanced should be default. GUI change seemed to be change for sake of change. App doesn't feel next-gen at all. Functions I use seem to be buried now with submenus accessed with unlabeled icons.
Android
Aug 16, 2022
Terrible. Funds take WAYYY TOO LONG to settle. Use something else. No idea where my funds are. Not in my bank and not in my fidelity account either apparently.
iOS
Aug 16, 2022
Where is sell specific shares??
I could not find the sell specific shares any more. Where did it go??
iOS
Aug 16, 2022
spending more $$
I would spend more money investing in stocks Fidelity would figure out how to make their website more like stash or Robin Hood. For example I might have five dollars in my account but I wanna invest in a share of Disney because it looks good, give me the option like in survey monkey to add more money to my account via a bank transfer. Why can't they write an algorithm that goes hey man I want to buy some stock I want to share to Disney at the limit price or market price just make it happen? They don't do that they lose market share but there's so many people out there that just want to invest their money in some thing because we all know we're doomed. That's what I learned from stash, Robin Hood and public. Hire me. I want to show you how to make money for people to have a small amount of attention span and they want to make money really quickly because we are doomed
Android
Aug 15, 2022
Cannot access watch list anymore without loging in.
iOS
Aug 15, 2022
Not worth it
I was using this app for quite a while and nothing was wrong with it until they kept getting money taken from my account without my consent. Contacted a representative and was told that they are not aware and that they can do anything about it but to file it on my taxes on the upcoming year, that really does not make sense but once i get my money back i will delete my account. Not worth your time and resources.
Android
Aug 15, 2022
Very old design and the beta makes it more complicated, it doesn't have good way to look at IRR, individual account don't have a easy method to look at tax lots
iOS
Aug 14, 2022
Someone please explain
As far as I can tell this anti-user friendly app is 100% useless. I have a page and a half of zero balance accounts on my homepage I have never known existed previously (including a stock option for a company I worked for for a summer in high school 20+ years ago). I cannot hide them or close them or even choose how the screen is viewed. So I must scroll through endless nonsense to see the 2 accounts I care at all about. Next, I switched companies about a year ago. I would like to change the elections in both the old and new retirement accounts and, ideally, merge the two. Hours of clicking on everything I can find, no idea how to anything. I then used ~ten dollars to open a personal investment just to see if that would be any more straightforward. Perhaps there are more limited options for a company-driven retirement plan than a personal investment account ? Nope! 10$ I may as well have set fire to in a can. This app is the most aggravating garbage I have ever encountered. I must delete before it causes me to chuck my phone out of a moving car.
Fidelity Investments - Product Description
Put 70 years of Fidelity’s financial experience in the palm of your hand with the Fidelity Investments app. Quickly review news about your investments and interests with your customized Feed. Then trade, manage your money, deposit checks, and pay bills in just a few taps. You’ll stay ahead of the game using our in-depth market research—including Zack’s Bull & Bear of the Day—combined with timely, customizable notifications.

Stay connected to every aspect of the financial world so you can learn, track, and trade anytime—anywhere. 

Cutting Edge Design 
• New look and feel with simplified navigation 

Customized Feed Just for You
• Industry-first dynamic experience
• Timely portfolio, market, and research information 
• Customized news and tailored content

Manage Your Money 
• Manage your Orders, History, and Pending Transactions under Activity in Accounts
• Trade, Transfer, Deposit Checks, and Pay Bills under Trade + Transact 

View More Information in Your Watch List 
• View your watch list in grid view or as a heat map
• Field options include: 52- week range, P/E, EPS, earnings date, div date, div ex-date, div $, and div yield 

Markets + Research
• Stay ahead of the game by gaining insights on: International Markets, Stocks Nearby and Zack’s Bull & Bear of the Day

News + Video 
• Access Fidelity Viewpoints and view Live Bloomberg streaming videos

Stream podcasts and webinars
• Grow your financial savvy with podcasts and webinars on groundbreaking innovations, market insights, the economy, and more!

Accessibility 
• Enhanced Voiceover experience and Dynamic Type 

Alerts and Push Notifications 
• Receive timely, customizable alerts via push notifications or the message center 

Call a Rep
• Tap to connect with a Fidelity representative in an instant 

Fidelity Mobile® for Apple Watch®
• See a markets glance view, push alerts, real-time access to domestic and international markets, market movers, and recent quotes

 
To learn more, go to https://www.fidelity.com/mobile/overview 
 
Workplace savings account functionality is limited to viewing account information only.
The images below are for illustrative purposes only.
Fidelity, Fidelity Investments, and the Pyramid design logo are registered service markets of FMR LLC.
Fidelity Brokerage Services LLC, Member NYSE, SIPC, 900 Salem Street, Smithfield, RI 02917
 
We care what you think. With your help, we’re able to constantly improve our Fidelity Mobile® apps to address the concerns you bring to our attention. All the feedback you provide is valuable to us – we read and consider every comment we receive.
 
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