First Citizens Mobile Banking
First Citizens Mobile Banking at a glanceFirst Citizens Mobile Banking (Finance) has a unitQ Score of 73 out of 100, rated good, as the 30-day average on Nov 9, 2026, up 1 point from 72 in the previous 30 days. The score draws on 171 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Fails To Launch and Freezing.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 1 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 72 % 123 Reports
- Android
- 28 % 48 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationStabilityFails To Launch
- ApplicationStabilityFreezing
- ApplicationStabilityForce Closing Or Crashing
- ApplicationLoginCan't Log In