72
fair

FirstMobile App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Finance
Work at First Bank of Nigeria Limited? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at First Bank of Nigeria Limited? Unlock additional insights
Android unitQ Score
Android User Feedback
99%
Android
545 Reports
iOS unitQ Score
iOS User Feedback
1%
iOS
8 Reports
User Feedback
1%
iOS
8 Reports
99%
Android
545 Reports
FirstMobile App - Latest Quality Issues
Android
Jun 21, 2021
It has been a good experience using this app but i changed my phone and log in my account on the new phone but can't be wipe from the old phone, after uninstalling the app and downloaded new one. Please kindly see to this because my is vulnerable. Thanks.
Android
Jun 21, 2021
I have not been able to use this app ever since I reactivated my account earlier this year. It does does not give me the option for New Registration, always going to the Mpin page. After countless password reset, still no show. After like 2 or 3 months, today it finally gave me the option to register afresh, I chose to activate my device, provided the ATM Card details and Password, that's all. It didn't go past that stage, now its back to the MPin Login page. Back to square one.
Android
Jun 21, 2021
As good as the app is, big issue getting your transaction history. If you can't fix it why can't you make it display on the home page/dashboard just like ACCES BANK ...
Android
Jun 21, 2021
I can't log in into my new phone..it keep saying "u have reach a maximum of 10 device"
Android
Jun 20, 2021
I have one problem with the app. Statements don't show the entire transaction duration you are trying to see, and there is no option to receive the statement through email. For convenience sake please add the suggestion.
Android
Jun 20, 2021
Cant check my BVN here.. why?
Android
Jun 19, 2021
My current device is being used by another customer and I can't register mine.is there any way to go about it please?
Android
Jun 19, 2021
Always writing error whenever I am trying to login I can't get the mobile app to work
Android
Jun 17, 2021
I love it. Is is very convenient but it takes time to transfer money and it bounces money back.
FirstMobile App - Product Description
FirstMobile is the official mobile banking smartphone application from FirstBank. It provides convenient access to both financial and non-financial transactions by FirstBank account holders via their mobile phones/devices. The service is available to FirstBank account holders with Naira MasterCard and/or Verve cards. 

The App is sleek and convenient to use – evident in its DIY enrolment process as all FirstBank customers with Verve and Naira MasterCards can begin using the App without having cause to visit a FirstBank branch. It is also poised to offer a more reliable and definitely more convenient digital banking experience, whilst complementing our plethora of lifestyle offerings. 

Features of FirstMobile include;
-	Account overview
-	Funds transfer
-	Bill payments
-	Card management




Note: 1. Continued use of GPS running in the background can dramatically decrease battery life.
2. The app will require access to phone book contacts to send airtime to contacts.
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