65
poor

FirstMobile App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Finance
Work at First Bank of Nigeria Limited? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
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Epic
Work at First Bank of Nigeria Limited? Unlock additional insights
Android unitQ Score
Android User Feedback
96%
Android
447 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
21 Reports
User Feedback
4%
iOS
21 Reports
96%
Android
447 Reports
FirstMobile App - Latest Quality Issues
iOS
Oct 23, 2021
Complaint
The App always goes off as a result of network challenges and there appears to be no help from First Bank. Presently, I can't use the app on my two devices. It's frustrating when you have an urgent transaction to make. The biggest mistake I made is opening an account with First Bank.
Android
Oct 23, 2021
What is really going on with the FirstMobile app. Since I updated it continually saying I should give permission and the permissions has been granted all along, please restify because it's really impacting my transaction negatively
Android
Oct 22, 2021
This new one is better than the last update, that one was restarting my phone in the name of booting, but this is a bit better, anyways, it still drags to boot up, you Guys can do better...
Android
Oct 22, 2021
This app is not allowing me transfer money out of my account,why?
Android
Oct 22, 2021
How can you name your self First bank why you are worst bank, why can't I back date my transactions to see history
Android
Oct 21, 2021
This app would have earned a 5star but it is really disappointing to know that I can't request for my bank statement to be sent to my email address with this app. It is extremely disappointing.
Android
Oct 21, 2021
Very bad and the bank can't deliver ones transaction when urgently needed
Android
Oct 21, 2021
I don't just understand what's happening to this App, for over 3months now I have been trying to register but can't access to it, telling me "error loading consent! Please try again later" I have been trying and have been done about it
Android
Oct 20, 2021
The old app is better than this, for this one it's very slow and you can't screen shot
FirstMobile App - Product Description
FirstMobile is the official mobile banking smartphone application from FirstBank. It provides convenient access to both financial and non-financial transactions by FirstBank account holders via their mobile phones/devices. The service is available to FirstBank account holders with Naira MasterCard and/or Verve cards. 

The App is sleek and convenient to use – evident in its DIY enrolment process as all FirstBank customers with Verve and Naira MasterCards can begin using the App without having cause to visit a FirstBank branch. It is also poised to offer a more reliable and definitely more convenient digital banking experience, whilst complementing our plethora of lifestyle offerings. 

Features of FirstMobile include;
-	Account overview
-	Funds transfer
-	Bill payments
-	Card management




Note: 1. Continued use of GPS running in the background can dramatically decrease battery life.
2. The app will require access to phone book contacts to send airtime to contacts.
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