Quality degradation at FIRST PAY  
Users report higher volume of Quality Issues than usual
62
fair

FIRST PAY | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
97%
Android
170 Reports
iOS unitQ Score
iOS User Feedback
3%
iOS
6 Reports
User Feedback
3%
iOS
6 Reports
97%
Android
170 Reports
FIRST PAY - Latest Quality Issues
Android
Mar 22, 2024
Very poor and slow work
Android
Mar 22, 2024
i regester my account, but when i try to login my account it's show error "Dear Customer, The provided CNIC/Mobile is already verified, please use the same combination to register or wait 24 hours to retry with new combination" please fix it.
Android
Mar 23, 2024
Worst experience, i sent a payment it showed me the notification of confirmation and the payment was actually never sent to the other person. Surprisingly it has also been detected from my account! Kindly fix it!
Android
Mar 23, 2024
bad service! useless app! So many failed transactions. They don't have In App Support or call center to dispute a case. I've tried so many wallets but this is worst. The app gets useless when it don't work properly. I won't recommend it to anyone.
Android
Mar 24, 2024
App is excellent but it's has containing some issues I apply loan 3 time repay my loan on time but now it ask me that I have overdue loan its totally nonsence
Android
Mar 24, 2024
Kindly add bundles of Ufone zong and jazz System is very slow, kindly make the system fast, And also give option for email to add in app, Login process is very slow make it better
Android
Mar 25, 2024
Bad service nayapay free atm card giveaway but you no free atm card
Android
Mar 25, 2024
Every day a message comes from first pay that you had qualified for nano loan of 10k but when i apply on application there comes that you are not eligible for selected loan product....as i am old user and daily use firsr pay for my transaction.... its means they are not providing loan in reality.
Android
Mar 25, 2024
Transfer payment sucess
FIRST PAY - Product Description
HBL Microfinance Bank Formerly The First MicroFinanceBank Ltd. presents FIRST PAY, one of its kind Mobile Wallet that will revitalise the experience of "Banking Beyond Branches" . . .

Now open a Mobile Wallet in just few minutes from anywhere.

Services offered includes, Cash Deposits, Cash Withdrawal, Wallet to Wallet Funds Transfer, Balance Inquiry & Wallet Statement.
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