88
good

FNBT & FCB Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
96%
Android
232 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
9 Reports
User Feedback
4%
iOS
9 Reports
96%
Android
232 Reports
FNBT & FCB Mobile - Latest Quality Issues
Android
Oct 22, 2021
Never had a problem now I keep getting changes do I need to uninstall I've changed my password so many times and login I got no clue
iOS
Oct 22, 2021
Horrible! Ruuuunnnn
This bank isThe worst with deposits. If you have anything deposited to your account it might wait like 5 to 7 business days before it's even available to you. Even if the sender says it'll be available within one business day or immediately. Please run and go somewhere else. Because any immediate cash apps or even mobile transfers, will take 3 to 4 days to even appear in your account, or before you even have the funds available for you to use
Android
Oct 21, 2021
It works but you can't see recent transactions
iOS
Oct 19, 2021
Check deposit not working
Check deposit shows excepted for not into my bank account
Android
Oct 18, 2021
Worst bank in all my 50 years on this earth. Lots of hackers get into your account and get your money, and the bank got upset with me when I disputed the wrongful charges of purchases from my account.. I tried calling the main office in killeen TX a dozen times for hours on hold and never got to talk to anyone in the dispute department. The bank inside Krogers couldn't even get an answer when they called. I opened an account at Chase Bank, and woodforest bank which has no fees. Run Forrest run
Android
Oct 18, 2021
This app needs major improvement. Instant cash out takes forever to clear? What's the difference between depositing cash at bank and instant cash out? It's the same but the clearing process is different and forever. They fi d ways to make money off of their customers. They don't care. Only wants money!
Android
Oct 18, 2021
Zelle doesnt work on the app
Android
Oct 16, 2021
It freezes at night from upm-10pm. Or it doesn't allow you to transfer nor pull out cash.
Android
Oct 16, 2021
The mobile deposit features no longer works... please fix it... not was able to make it to the local branch due to work schedule.... very dependent on the phone app for my check deposits
FNBT & FCB Mobile - Product Description
Our Digital Banking app was designed with you in mind, allowing you to bank anywhere, anytime. With features that let you easily transfer funds, make payments, open an account and even deposit checks, our Digital Banking app is streamlined for today’s on-the-go world. Plus, our app is fast and secure.

24/7 Features:

•	Touch ID and Face ID
•	View your account balances with Quick Balance
•	View your Routing Number and Account Number
•	Transfer funds between your FNBT/FCB accounts
•	Deposit checks with Mobile Check Deposit
•	Money Management including access to outside accounts 
•	Budgeting tools including widgets 
•	Pay bills with Bill Pay
•	View and manage your Debit Card with Card Controls
•	Manage and edit Alerts
•	Open a new account
•	Apply for a loan
•	View your E-Statements and Notices
•	Send a Secure Message
•	Live Chat with a Customer Care Representative
•	Locate a FNBT/FCB branch or ATM
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