83
good

FNBT & FCB Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
97%
Android
182 Reports
iOS unitQ Score
iOS User Feedback
3%
iOS
6 Reports
User Feedback
3%
iOS
6 Reports
97%
Android
182 Reports
FNBT & FCB Mobile - Latest Quality Issues
Android
Apr 12, 2024
It's hard to deposit taking picture
Android
Apr 13, 2024
Hate that you can't transfer money after 9pm. I mean that's why we have the app. To be able to bank what ever time we want to.
Android
Apr 14, 2024
The whole point of using an app is for the 24/7 convenience which this apparently does NOT support, I needed to emergency transfer some money to my mother's account, which is at the exact same bank, and was told no transfers after 9pm. Fortunately it was not a serious reason, but what if the money was needed as a medical situation or fate to get home from car insurance troubles?? The lack of true customer care is cause to not only delete the app, but to change banks as well.
Android
Apr 15, 2024
What kind of bank doesn't have 24.7 option. They keep locking my card every other week, I drive a truck told them when l opened it. Then they still block my cards. So tired of banks
iOS
Apr 16, 2024
Why is my app not showing mobile deposit??
😣
iOS
Apr 17, 2024
Horrible
The mobile deposit and transfer button don't even appear for me anymore
Android
Apr 18, 2024
I have to log in Every time I want to use the App. I don't care if it's a "security feature"; at least give me the option to stay logged in!!!!
Android
Apr 18, 2024
an absolute nightmare. representatives have no idea about this bank and will end chats abruptly after stating that they need to ask additional questions! problems NEVER get solved!!
Android
Apr 19, 2024
Some times app dose not load and need updated
FNBT & FCB Mobile - Product Description
Our Digital Banking app was designed with you in mind, allowing you to bank anywhere, anytime. With features that let you easily transfer funds, make payments, open an account and even deposit checks, our Digital Banking app is streamlined for today’s on-the-go world. Plus, our app is fast and secure.

24/7 Features:

•	Touch ID and Face ID
•	View your account balances with Quick Balance
•	View your Routing Number and Account Number
•	Transfer funds between your FNBT/FCB accounts
•	Deposit checks with Mobile Check Deposit
•	Money Management including access to outside accounts 
•	Budgeting tools including widgets 
•	Pay bills with Bill Pay
•	View and manage your Debit Card with Card Controls
•	Manage and edit Alerts
•	Open a new account
•	Apply for a loan
•	View your E-Statements and Notices
•	Send a Secure Message
•	Live Chat with a Customer Care Representative
•	Locate a FNBT/FCB branch or ATM
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