74
fair

Fuel Rewards® program | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Shopping
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Android unitQ Score
Android User Feedback
83%
Android
462 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
93 Reports
User Feedback
17%
iOS
93 Reports
83%
Android
462 Reports
Fuel Rewards® program - Latest Quality Issues
iOS
Oct 25, 2021
Not receiving reward
I have pushed reward twice at the pump and have not received any less In payment for my gas. It worked the first time, but not anymore. Would love to know what I'm doing wrong??
iOS
Oct 25, 2021
The Same
I have been a customer for years. I get shell gas every week sometime twice. I still only get 5cents a gallon off...i get a lot of points for stuff i don't need and food i don't eat but never more off a gallon.
Android
Oct 25, 2021
Can't completely connect to dunkin rewards.
Android
Oct 24, 2021
I fill up at least twice a week and I never get no more than 3¢ off
Android
Oct 22, 2021
App hasn't worked once even owner of station opologizes and was wow this sucks !!!
iOS
Oct 22, 2021
Bugs
Can't link card and app crashes. Also constantly resets 15 cents off from T-Mobile
iOS
Oct 21, 2021
Broken app
The app is broken on my end I've attempted to join before but it never seems to work for me, making an acc is near impossible.
iOS
Oct 21, 2021
Can’t log into app
Password works just fine on website but app won't accept the password.
iOS
Oct 20, 2021
Invalid Token
I have used this app for months and it worked well until one it signed me out. I get an invalid token access error and can not create a new account due to the same error. The app has not customer service to talk to about the issue. It's been broken for MONTHS! Even with the updates it does nothing about the error.
Fuel Rewards® program - Product Description
For a limited time, all Fuel Rewards members receive instant Gold Status.
 
The Fuel Rewards® program (aka Fuel Rewards Network or FRN), is a free loyalty program that helps you save money on fuel at over 11,000 Shell stations, nationwide. Fuel Rewards members with Gold Status save at least 5¢gal on every fill-up. You can earn additional Fuel Rewards savings when you shop, dine, book travel and more. Rewards are cumulative, and there is no limit to how much you can save. Rewards apply to any fill-up, up to 20 gallons.

APP FEATURES
• Track rewards balance, current tier, & tier progress
• Activate offers
• Link Credit & Debit cards for earning (always use as credit)
• Opt Credit & Debit cards in to allow faster redemption and fueling
• Find ways to earn rewards
• Locate nearby Shell stations

WAYS TO EARN REWARDS

At Shell: With Gold Status, you’ll save at least 5¢/gal on every fill-up at participating Shell stations. Also, you can earn rewards at select Shell stations when you purchase snacks, beverages, car washes and more.
 
Dine: Earn 10¢/gal for every $50 you spend dining with a linked Mastercard, Visa, or American Express at more than 10,000 participating restaurants nationwide.

Shop:  Earn at least 5¢/gal for every $50 you spend at select local and online merchants.

Travel: Earn 5¢/gal for every $50 spent when you book hotels, flights and rental cars, through the Fuel Rewards program.

With Mastercard: Look for exclusive offers from Mastercard to accelerate your savings.

More: Find additional promotions at select regional grocery stores, other affiliated programs, and online at fuelrewards.com.
 
Some offers must be activated prior to earning. Use the mobile app to easily activate these offers.

HOW TO SAVE AT THE PUMP

• Use the app to find a participating Shell or other participating fuel stations.
• Enter your ALT ID (or swipe your Fuel Rewards loyalty card) at the pump before you pay
• Watch the price roll back.

Shell is the official fuel provider of the Fuel Rewards program. Participation varies by market.

Mastercard is the preferred payment card of the Fuel Rewards program.
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