77
fair

Fuel Rewards® program | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
85%
Android
457 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
81 Reports
User Feedback
15%
iOS
81 Reports
85%
Android
457 Reports
Fuel Rewards® program - Latest Quality Issues
Android
May 5, 2021
Not happy that at 1:30 am you sent a message!!
Android
May 5, 2021
Easy to keep up with. As long as the app people keep up with my fuel rewards. I did not realize that after I saved .15 per gallon on my fill-up that I would start over again at .05 per gallon to save on my next fill-up. Oh well I guess savings is saving huh?
Android
May 5, 2021
Keeps saying system error and isn't allowing coupons to be used
iOS
May 4, 2021
It Will Not Let Me Log In
I can log in just fine online via internet but this app says incorrect data! I deleted it!
Android
May 4, 2021
Forgot my password. Every time over the last year when I tried to reset it, the app tells me it is unable to send a security code at this time. Tried to setup a new account with a different email but my same and only phone number and it says there is already an account with that number. I can't use the app, what good is that? I give up!
Android
May 4, 2021
It was great when I was in Florida. Now I am in Connecticut. I cannot use it. I have traced it back and I believe the pump is not set up to accept my alt ID (Phone ) The pump just reads no rewards available. I went to 3 different gas station after another, no luck.
Android
May 4, 2021
App not working
Android
May 4, 2021
After using the app for months, it won't let me access it anymore. Just gives me a "system error" message that won't stop popping up, even after a reinstall. I always use this app with my T Mobile gas discount so now I'm gonna lose savings over this poorly designed app.
Android
May 4, 2021
Sometimes rewards don't take, though hasn't happened recently. Will update if keeps going well
Fuel Rewards® program - Product Description
For a limited time, all Fuel Rewards members receive instant Gold Status.
 
The Fuel Rewards® program (aka Fuel Rewards Network or FRN), is a free loyalty program that helps you save money on fuel at over 11,000 Shell stations, nationwide. Fuel Rewards members with Gold Status save at least 5¢gal on every fill-up. You can earn additional Fuel Rewards savings when you shop, dine, book travel and more. Rewards are cumulative, and there is no limit to how much you can save. Rewards apply to any fill-up, up to 20 gallons.

APP FEATURES
• Track rewards balance, current tier, & tier progress
• Activate offers
• Link Credit & Debit cards for earning (always use as credit)
• Opt Credit & Debit cards in to allow faster redemption and fueling
• Find ways to earn rewards
• Locate nearby Shell stations

WAYS TO EARN REWARDS

At Shell: With Gold Status, you’ll save at least 5¢/gal on every fill-up at participating Shell stations. Also, you can earn rewards at select Shell stations when you purchase snacks, beverages, car washes and more.
 
Dine: Earn 10¢/gal for every $50 you spend dining with a linked Mastercard, Visa, or American Express at more than 10,000 participating restaurants nationwide.

Shop:  Earn at least 5¢/gal for every $50 you spend at select local and online merchants.

Travel: Earn 5¢/gal for every $50 spent when you book hotels, flights and rental cars, through the Fuel Rewards program.

With Mastercard: Look for exclusive offers from Mastercard to accelerate your savings.

More: Find additional promotions at select regional grocery stores, other affiliated programs, and online at fuelrewards.com.
 
Some offers must be activated prior to earning. Use the mobile app to easily activate these offers.

HOW TO SAVE AT THE PUMP

• Use the app to find a participating Shell or other participating fuel stations.
• Enter your ALT ID (or swipe your Fuel Rewards loyalty card) at the pump before you pay
• Watch the price roll back.

Shell is the official fuel provider of the Fuel Rewards program. Participation varies by market.

Mastercard is the preferred payment card of the Fuel Rewards program.
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