Quality degradation at gate.io  
Users report higher volume of Quality Issues than usual
61
poor

gate.io | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
88%
Android
503 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
68 Reports
User Feedback
12%
iOS
68 Reports
88%
Android
503 Reports
gate.io - Latest Quality Issues
Android
Jun 21, 2021
Installed this app suggested by my daughter, for her it worked perfectly & for me it didn't. I had to submit my personal info to have the account verified, did it 3 times, contacted support & no response whatsoever. What happened to the info I submitted? Who will be responsible to delete that data? Guess I am screwed because if no one answered before they never will and never got my acct verified, thank goodness I didn't submitted more info. Fool me once shame on you, there wont be a 2nd chance.
Android
Jun 21, 2021
I transfer BCD from binance to gate.io. Why blm nyampe too? How to check sent or pending coins transferred see where?
Android
Jun 21, 2021
Support is 0, I still have all (4) my tickets open and probably they will remain that way forever
Android
Jun 20, 2021
DON'T USE... THEY LET YOU DEPOSIT BUT WON'T LET YOU WITHDRAW!!!!....PLUS THEY DONT HAVE NO CUSTOMER SUPPORT SO IF YOU DEPOSIT YOU WILL LOSE UR TOKEN....THEY'RE APART OF THE PIPELINE HACK...... BEWARE!!!!
Android
Jun 20, 2021
Deposited Token never reached in destination gate wallet. Scam exchange.
iOS
Jun 20, 2021
Performance improvement
The trade part works well. Startups are easily tracked. My only problem is that sometimes the giveaway part works, sometimes it doesn't. Daily Gate reset me 2 times while collecting points and returned me to day 1. It's always a nuisance for those who don't have a chance to get on the web.
Android
Jun 20, 2021
Wouldn't even let me create an account afer inputting the verification code🙄
Android
Jun 20, 2021
I love 4 stars does not mean I am satisfied.. What the just got the register wrong password... But clearly it's true can not log in ... garbage
Android
Jun 19, 2021
Bad app, bad web app, complicated to buy cryptos fast, to withdraw and not helpful
gate.io - Product Description
Gate.io exchange is a global blockchain assets trading platform. We provide trading and investment services for hundreds of blockchain assets in more than 130 countries over the world. The mobile APP provides prices and trading services of cryptocurrencies like BTC, LTC, ETH, ETC, BTH, EOS, TRX and more. We are trying our best to provide a safe and reliable blockchian assets trading services for the digital currencies users. We are safely guarding the trading information and the assets of our users.

[ Our features ]
1.	Price trend – you can check real time coin prices and trends
2.	Worldwide prices – you can compare the major market prices worldwide.
3.	Stable coin conversion symbol – There is no need to allocate resources as it automatically gets mapped.
4.	Real time trading – We provide fast and convenient C2C trading services
5.	Instant deposit/withdrawl – We provide real time deposits+ withdrawals.
6.	Price/time condition list – Automated sell/buy function is available and you can check real time market trend.
7.	Various coins, Various languages – We meet the need of our users
8.	Our customer services – We provide professional and responsive customer servies.
9.	Investment services – You can make profit using our easy-to-use ordering process.
10.	Margin trading – You can make profit using our margin buying/selling.

Supports instant coin deposit/withdrawal 
BTC, BCC address sharing
ETH token address sharing
Deposit accident prevention system

support@mail.gate.io
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