Quality degradation at GCash  
Users report higher volume of Quality Issues than usual
77
fair

GCash | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
99%
Android
19364 Reports
iOS unitQ Score
iOS User Feedback
1%
iOS
177 Reports
User Feedback
1%
iOS
177 Reports
99%
Android
19364 Reports
GCash - Latest Quality Issues
Android
Aug 15, 2022
super nakakainis kayo. di nyo pinapansin mga chat namin. sobra na kayo 5days na . kame na napapahiya. kung di nyo kaya punan ibalik nyo pera namin.
Android
Aug 15, 2022
Been reporting to your customer service about stuck "upgrade in progress", months have been pass but still upgrade is in progress. I can't used other Gcash features due to of this. I hope you can help me to submit new documents to update my profile. Thank you.
Android
Aug 15, 2022
Too many updates .I'm very disappointed. You can't pay your bill because you need to update the app. It waste your time. It update time to time too.
Android
Aug 15, 2022
THE VERIFICATION IS TAKING SO LONG IT HAS BEEN ONE WEEK YET I DONT HAVE THE SMS NOTIF
Android
Aug 15, 2022
Cannot buy load/promos for globe/tm. Updates later and still cannot buy load/promos for globe/tm
Android
Aug 15, 2022
It's very hard to ask help in help center I don't know if I'm talking to a robot,my problem is I lost my mobile with my g cash account in that many many times I chat with robot gigi n she cannot give me good answer they said submit ticket,I do everything what they say but still cannot log in to my account ,is gcash wants to scam me coz how many times I told them I can't log in but still they give me one answer go to help center..
Android
Aug 15, 2022
cant even scan properly even if its clear
Android
Aug 15, 2022
For 3 days i can't update my GCash, continuously updating but not working. Somethings wrong with the system
Android
Aug 14, 2022
I can't tap the voter's ID
GCash - Product Description
A mobile wallet app that lets you instantly pay bills, buy load, send money, shop, and more – all in the safety of your own home!

Enjoy fast and easy payments with GCash! It's a safe, secure mobile wallet that connects to your mobile number, making it available anytime, anywhere. Download GCash today so you can complete your errands while staying inside your home!

• Open to all networks
• Zero-rated for Globe and TM
• Regulated by BSP

SEND MONEY IN REAL TIME
• Send money to GCash, Coins.ph, and PayMaya users
• Send any amount to multiple people at once with Ang Pao

TRANSFER MONEY TO 40+ BANKS INSTANTLY
• Transfer funds instantly to any major bank account nationwide
• Save bank account details for future fund transfers
• Send to BPI, BDO, Metrobank, Landbank, Unionbank, Chinabank, etc

PAY BILLS AND FEES TO 400+ BILLERS
• Pay utility bills and more without going out
• Past due bills and paying with GCredit also accepted
• Save favorite billers and set payment reminders
• Electricity: Meralco, Kuryente Load, and other provincial providers
• Water: Manila Water, Maynilad, and other provincial providers
• Cable, Internet: Globe at Home, Sky Broadband, Smart Bro, etc
• Telecoms: Globe Postpaid, PLDT DSL, Smart, Sun Cellular, etc
• Credit Cards, Loans: BPI, BDO, Citibank, Home Credit, U-Peso, etc
• Government: BIR, DFA, MMDA, NBI, SSS, Pag IBIG, etc
• Travel: AirAsia, Cebu Pacific, PAL, etc

BUY LOAD ANYTIME, ANYWHERE
• Buy load for anyone on all networks instantly
• Load any Globe, TM, Smart, TNT, Sun Cellular number
• Buy exclusive Globe and TM load combos
• Buy broadband packages for Globe at Home Prepaid Wifi
• Buy TV channels, PIN for Cignal and SkyCable
• Buy MaxiCare prepaid health insurance

RECEIVE REMITTANCES AND PAYPAL FUNDS ONLINE
• Receive remittances from MoneyGram and Western Union while at home
• Key in your reference number and receive money on your phone
• Link your Paypal to GCash to withdraw or transfer funds for free

EXTEND YOUR BUDGET WITH GCREDIT
• Gain access to GCredit, GCash's mobile credit line, based on your GScore
• Credit limit starts from P1,000 to P30,000
• Build your GScore by using GCash frequently

CASH-IN WITH ONLINE BANKING AND DEBIT CARDS
• Top up your GCash using online banking: BPI, RCBC, Unionbank, etc
• Mastercard/Visa debit card also available: BDO, AUB, Citi, HSBC, and more
• Cash in over the counter: Cebuana Lhuillier, Villarica, Touchpay, Bayad Center, etc

SHOP ONLINE EVEN WITH NO CREDIT CARD
• Easy, secure, and instant payments to Lazada, Shopee, and more
• Pay for food and grocery deliveries with American Express Virtual Pay or GCash Mastercard
• Link your GCash to App Store and Play Store to pay for apps, games, movies, and more

PAY QR AT OVER 70,000 PARTNERS
• Scan to pay QR codes at over 70,000 GCash partners
• Pay at Puregold, SM, and a ton of shops and restaurants nationwide

BUY GAMING CREDITS INSTANTLY
• Buy 10 kinds of gaming pins from top brands at Php 1=1 cost
• Get Garena Shells, Steam Wallet Codes, LevelUp, Blizzard, Ragnarok, GameClub Credits
• Razer Gold, Rules of Survival, Mobile Legends Diamonds, PUBG PINs available

OPEN A SAVINGS ACCOUNT WITH NO INITIAL DEPOSIT
• No minimum deposit, no minimum balance
• Up to 4.1% interest rate per annum
• In partnership with CIMB Bank; insured by PDIC

INVEST MONEY FOR AS LOW AS P50
• Subscribe to an investment fund for as low as P50
• In partnership with ATRAM Trust Corp

HELP RESTORE PHILIPPINE FORESTS WITH GCASH FOREST
• Earn green energy on GCash Forest by doing green activities
• Green activities: Walking and completing cashless transactions on GCash. This feature integrates with health app to collect walking data that converts to energy points to grow virtual trees.
• Get enough points to plant a tree at Ipo Watershed

Join our ongoing promos to get freebies! Get cashbacks, vouchers, discounts, or even treats from Jollibee, Lazada, Bonchon and more!

Now with 20 million users!
Want to improve your unitQ Score by 20% within 30 days?
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