Quality degradation at Gemini: Buy Bitcoin Instantly  
Users report higher volume of Quality Issues than usual
53
poor

Gemini: Buy Bitcoin Instantly | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
62%
Android
158 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
96 Reports
User Feedback
38%
iOS
96 Reports
62%
Android
158 Reports
Gemini: Buy Bitcoin Instantly - Latest Quality Issues
Android
Aug 15, 2022
I think this could have been a cool app. I don't think I successfully opened my account all the way so I will still try again.
iOS
Aug 13, 2022
Different rate and fee structure
This app is much more expensive Compared to trading using Gemini online web-application based interface. I can buy $1 worth of bitcoin for 99 cents and 1 cent transaction fee. Using the iPhone app that is not possible due to the higher fees.
Android
Aug 12, 2022
They never answer my emails! I've sent my ID two months ago and e-mailed them four times about completing my registration without a reply. Is this company for real??? Geez man. Good luck if you download this app.
Android
Aug 12, 2022
Horrible customer service. They told me my account would be fixed on the 10th and now they're playing games with my money and time (reported to the dept of financial services, and the Better Business Bureau). Coinbase might be a bit better than them customer service wise, which is sad.
Android
Aug 12, 2022
All around good basic interface. Having issues with credit card payment. Unable to access due to update. However, there is no update available...a little frustrating.
iOS
Aug 11, 2022
Bug
There's a bug on my portfolio screen where it doesn't show the full amount. Anyone else?
Android
Aug 11, 2022
It's really cool but u won't take my ID and I can't trade cuz it says there's a glare on my card
Android
Aug 11, 2022
The app is asking me to update to latest version, sends me to play store and there is no update available???
iOS
Aug 11, 2022
Restricted account
I wired a substantial sum into this platform with the intention of trading crypto. I met all of their requirements regarding identity verification and other security measures. My money is sitting here, doing nothing, because buying is disabled on my account. I have sent them dozens of messages through the app, and by email. All I receive from them are automated bot responses assuring me that they are working on it You cannot call these people. When you do, you receive a voice message directing you to express your concerns by email. This is the worst customer service I have ever experienced. If my funds are not freed up today, I will withdraw them, close my account, and report these thieves to the FTC.
Gemini: Buy Bitcoin Instantly - Product Description
Gemini: A simple, elegant, and secure way to buy bitcoin and other cryptocurrency. Get started today!

Gemini allows you to securely buy, sell, and store cryptocurrency like Bitcoin, Ether, Bitcoin Cash, Litecoin, BAT, Dai, Chainlink, and Orchid. Gemini was built with a “security-first” mentality. Create price alerts to stay on top of the market, set recurring buys, build your crypto portfolio, and maximize your trading strategies.

Whether you’re an experienced trader or just getting started, Gemini has the tools for you:

BUYING IS EASY
We make buying and selling crypto easy: buy bitcoin, ether, bitcoin cash, litecoin, and more instantly. Linking your bank account is simple.

SUPPORTED ASSETS
Bitcoin (BTC), Ether (ETH), Bitcoin Cash (BCH), Litecoin (LTC), Basic Attention Token (BAT), Dai (DAI), Zcash (ZEC), Chainlink (LINK), Orchid (OXT), Amp (AMP), Compound (COMP), PAX Gold (PAXG), 0x (ZRX), Balancer (BAL), Curve (CRV), Decentraland (MANA), Kyber Network (KNC), Maker (MKR), Ren Network (REN), Storj (STORJ), Synthetix Network (SNX), Uma (UMA), Uniswap (UNI), Yearn.finance (YFI), and Gemini dollar (GUSD). With more to come!

PRICE ALERTS
Create price alerts so that you can stay on top of the market and be alerted when the right moment strikes. Never miss a buying opportunity!

RECURRING BUYS
Schedule recurring buys for any amount and at any frequency, similar to how you contribute to your 401K or traditional savings account.

GEMINI EARN
Put your crypto balance to work. With Gemini Earn, you can receive up to 7.4% interest on your cryptocurrency.

GEMINI PAY
Gemini Pay is a simple, secure, and private way to spend bitcoin, ether, and other cryptocurrencies for purchases at retail stores across the United States. Available at over 30,000 locations. 

SECURITY & PROTECTION
Trust Is Our Product™. Our crypto storage system and wallet have been built by industry-leading security experts. We require two-factor authentication (2FA) for every account. You can secure your mobile app with a passcode and/or biometrics. We look forward to earning and maintaining your trust.

WEARABLE 
Check your watch for crypto prices and receive price alerts and notifications on Gemini for watchOS. 

INVITE FRIENDS, GET BITCOIN
Earn $10 in bitcoin when you invite a friend to Gemini.

WELCOME ABOARD!
Crypto is about giving you greater choice, independence, and opportunity. Crypto is not just a technology, it is a movement. Welcome aboard!

SUPPORT ALONG THE WAY
We are here to help you on your journey. For assistance, questions, and feedback please email us at support@gemini.com.

ABOUT GEMINI
Gemini is a regulated cryptocurrency exchange, wallet, and custodian that allows customers to buy, sell, and store cryptocurrency such as bitcoin, ether, bitcoin cash, zcash and more. Gemini is a New York trust company that is subject to the capital reserve requirements, cybersecurity requirements, and banking compliance standards set forth by the New York Department of Financial Services and the New York Banking Law.

Copyright © Copyright 2020 Gemini Trust Company, LLC.™
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