82
fair

GO2bank: Mobile banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
13 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
96%
Android
656 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
24 Reports
User Feedback
4%
iOS
24 Reports
96%
Android
656 Reports
GO2bank: Mobile banking - Latest Quality Issues
iOS
Aug 13, 2022
WORST APP SCAM
I bought a prepaid 100$ card guess what I NEVER GOT it never going with them
Android
Aug 13, 2022
Worse customer service EVER. They constantly lose instant transactions from PayPal, and their direct deposit is for the birds, two days early to them is one day late for me. Now, I'm waiting hours for an instant deposit. I'm calling the Better Business Bureau, thisakea absolutely NO SENSE, why monies are being conveniently lost for long periods of time
Android
Aug 12, 2022
I don't really understand why remote check cashing should cost $5 per check, especially if the app is somewhat finicky with it
iOS
Aug 12, 2022
Ok app
Nice but it keeps declining my debit card transfer for no reason it's irritating and weird
Android
Aug 11, 2022
Awful! The Bug Filled Gmail and Google play store apps kept Blocking Access to finish set up "(&)" Activation of Card! I Baught a card and put $50.00 USD on it and they "STRIPPED" IT! NO REFUNDS APOLOGIES OR CONSCIOUS!
Android
Aug 11, 2022
Lousy service and I am not able to activate the card for you have to have a credit card for them to charge you a dollar to use it
Android
Aug 11, 2022
Don't have walk in banks and I lost money in the one months
Android
Aug 11, 2022
This bank account was at one time a great one to use. I had no issues at first but now it seems as though there is a problem every time I get a large deposit (every three months) . The problems have ranged from unauthorized purchases , charges posting more than once on my account, lost cards being delivered etc. I'm tired of having to worry of my money is safe and my bank is trust worthy. I'm sick of filing for disputes and losing money I have to track down to find and get back . Unacceptable!
iOS
Aug 10, 2022
Draconian banking
This is an app which is designed to keep poor people poor. Once your money is in an account, you have limited access to your funds, thus you must use the card. All your data is of course tracked, so that it can be sold to other companies who can then convince you to buy their products. Couple that with a clunky app that you can only sign into half of the time and third world customer service and you have the worsting banking app in the industry.
GO2bank: Mobile banking - Product Description
Introducing GO2bank!  It’s the ultimate mobile bank account, packed with the features you’d expect to make it easier to manage your money. We’re a Member FDIC bank and a brand of Green Dot Corporation which has 21 years of providing innovative financial services to over 33 million consumers in the U.S.

• No monthly fees with eligible direct deposit.¹
• Free nationwide ATM network.²
• Earn over 10x the national savings rate average.³
• Earn up to 7% cash back when you buy eGift Cards from nearly 100 popular merchants in the app.⁴
• Overdraft protection up to $200, with opt-in and eligible direct deposit.⁵
• Get your pay up to 2 days early with ASAP Direct Deposit™.⁶
• Build your credit over time with responsible use of a secured credit card.⁷
• Refer friends to GO2bank to earn rewards.⁸
• Lock and unlock your card with a tap of the app.⁹
• Transfer money from a linked debit card to your GO2bank account.¹⁰
• Cash a check from the comfort of your home.¹¹

Visit GO2bank.com to learn more.

Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Mobile number verification, email address verification and mobile app are required to access all features.  
See Deposit Account Agreement at https://www.go2bank.com/content/dam/go2bank/legal/about/docs/go2bankdaa.pdf for fees, terms and conditions.

¹ Monthly fee waived when you receive a payroll or government benefits direct deposit in the previous monthly statement period. 

² See app for free ATM locations. $3 for out-of-network withdrawals.  ATM owner may also charge a fee.  ATM limits apply.

³ Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Fees on your primary deposit account may reduce earnings on your savings account.  The average national savings account interest rate of 0.06% is determined by the FDIC as of 5/17/21. Visit https://www.fdic.gov/regulations/resources/rates/ to learn more.

⁴ Activated chip-enabled GO2bank card required to purchase eGift Cards. Active GO2bank account required to receive eGift Cards. eGift Card merchants subject to change. 

⁵ Opt-in required. $15 fee may apply to each eligible purchase transaction that brings your account negative. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid the fee. We require immediate payment of each overdraft and overdraft fee. Overdrafts paid at our discretion, and we do not guarantee that we will authorize and pay any transaction.

⁶ Direct deposit early availability depends on timing of payor’s payment instructions and fraud prevention restrictions may apply. As such, the availability or timing of early direct deposit may vary from pay period to pay period.

⁷ Available only to GO2bank accountholders with direct deposits totaling at least $100 in the past 30 days. Eligibility criteria applies.

⁸ Terms and conditions apply.  See GO2bank.com/refer-a-friend.

⁹ Previously authorized transactions and deposits/transfers to your account will function with a locked card.

¹⁰ Fees and limits apply to debit card transfers.

¹¹ Ingo Money is a service provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions and Privacy Policy. Fees may apply. All checks subject to review for approval. For more details, visit https://www.ingomoney.com/partners/greendot-terms-conditions/.

Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association.

Technology Privacy Statement - https://www.go2bank.com/content/dam/go2bank/legal/about/docs/technology-privacy-statement.pdf
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