/ unitQ Score

GO2bank: Mobile banking

Finance30-day average as of Nov 09, 2026

GO2bank: Mobile banking at a glanceGO2bank: Mobile banking (Finance) has a unitQ Score of 62 out of 100, rated fair, as the 30-day average on Nov 9, 2026, up 12 points from 50 in the previous 30 days. The score draws on 78 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Can't Log In, Difficult to Navigate UI and No Response or Help Received.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
62fair

unitQ Score 30 Day Average as of Nov 09, 2026 12 point score increase in the last 30 days

Previous 30 days50
Last 30 days62

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
20406080100Oct 9Oct 24Nov 720406080100Oct 9Oct 24Nov 7

User Feedback

78Reports
iOS
17 % 13 Reports
Android
83 % 65 Reports

Compared with similar apps

  1. Citi Mobile89
  2. Dave - Banking For Humans81
  3. Robinhood77
  4. Robinhood: Invest. Save. Earn.77
  5. Cash App74
  6. Chime71
  7. Capital One Mobile68
  8. GO2bank: Mobile banking62
  9. Coinbase Buy & sell Bitcoin53
  10. Rocket Money42
  11. PayPal: Mobile Cash38

Top feedback themes

  • ApplicationLogin
    Can't Log In
  • ApplicationUser Interface
    Difficult to Navigate UI
  • Customer Support & SuccessConduct
    No Response or Help Received
  • AccountAccount Settings
    Can't Change Phone Number

About GO2bank: Mobile banking

What is GO2bank: Mobile banking?

GO2bank is a mobile banking app offered by Green Dot that provides users with easy access to their finances. It allows you to manage your money, pay bills, and even receive your paycheck directly, all from your phone.

Is GO2bank: Mobile banking safe?

The GO2bank app offers safety features like FDIC insurance, fraud alerts, and a card lock option, which can benefit users, including younger audiences. However, concerns exist regarding monthly fees and poor customer service ratings, suggesting users should be cautious. While it's generally secure, users need to be aware of potential charges and service limitations that could impact their experience.

Who owns GO2bank: Mobile banking app?

The GO2bank: Mobile banking app is owned by Green Dot Corporation. Founded in 1999, Green Dot is headquartered in Pasadena, California, and offers various banking services.

All scorecards

Unlock Free Customer Insights

Sent to your email every week so you can keep delivering great experiences!

Loading the form.