65
poor

gohenry - Kids Debit Card | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Finance
Work at gohenry Ltd? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at gohenry Ltd? Unlock additional insights
Android unitQ Score
Android User Feedback
54%
Android
71 Reports
iOS unitQ Score
iOS User Feedback
46%
iOS
60 Reports
User Feedback
46%
iOS
60 Reports
54%
Android
71 Reports
gohenry - Kids Debit Card - Latest Quality Issues
Android
Aug 17, 2022
Not at all happy. Sick and tired of the app not letting us sign in so you therefore can't send money to the kids. Happening too many time.
iOS
Aug 16, 2022
Miss
Had the app for roughly Around 2 years for both children. Started off being 2.99 per Month then now jumped up to 6.99 per month. They advertised refer a friend and get a free £20 we have done this twice and not received anything even with completing the money missions on the app. Not explained very clearly and put the prices up when it suits them
Android
Aug 14, 2022
I can't get into my account because the verification is not working 😕 but otherwise very good
Android
Aug 14, 2022
Terrible. Unable to log on to child's account waited over an hour for help from the chat team to be still told I'm 1st in line then disconnected
iOS
Aug 14, 2022
Took extra payment from my bank but doesn’t show in the app
After attempting topping up my parent balance, the app transfer 'failed ‘. I made a second ‘successful' attempt, only to find on my back statement that the payment had been taken twice, yet the app only shows one of the payments. How bad can an app be? Who tested this app? This is not a trivial problem!
Android
Aug 13, 2022
I can't even create an account, the only option is to "log in" and it doesn't ever give me an option to set up or create an account
iOS
Aug 13, 2022
Will take your money
On several occasions GoHenry transferred money out of my bank account, when I did so through the app, and then didn't receive funds at all or had to contact customer service to get my money back. Lately every time I deposit money they take it immediately for “monthly membership fee” but since I have had the card for my son it has always been taken out of my bank account on a certain day of the month. I have never seen this charge before on my sons card and they refuse to refund it. This was my last and final problem with GoHenry. I canceled the card and account and went with Greenlight. I have heard good things about this app from other people so I signed up with them instead. So far it has been way better, it's free unless you want other benefits like being able to invest and things like that. I highly suggest not using GoHenry and using Greenlight.
iOS
Aug 12, 2022
Rip off!
Signed up & am finding it practically impossible to bring the account to an end! Robot correspondence with a link to cancel your account that doesn't work! Still charging me £3.49 a month which is a monthly subscription charge I don't remember being clearly informed when signing up was an actual thing!
iOS
Aug 12, 2022
Full of flaws
Not fit for purpose. Gives false positives and never pays the allowance on time and sometimes not at all
gohenry - Kids Debit Card - Product Description
gohenry is on a mission to make every kid good with money. With over 1.4 million customers, gohenry helps teach kids from 6 to 18 how to spend, manage, and save their money.

The customizable gohenry debit card is connected to an app loaded with tons of parental controls. Parents can set spending rules and limits, make automatic allowance payments, or assign paid chores to help their kids earn extra cash. It’s an easy way for parents to teach kids financial responsibility and give them the independence to learn without the danger of accruing debt.

The gohenry app for parents and kids makes it even easier and more convenient to manage their gohenry accounts.

For kids
• Get a physical card and customize the design to make it unique to you
• Set saving goals to work toward the things you want and need
• Track your spending in an easy-to-understand, visual format
• Check your balance and recent transactions in real time, so you always know how much you can spend
• Get real-time notifications whenever money goes in or out of your account
• Complete chores to earn extra money
• Repay your parents by transferring money to their parent account
• Easily deactivate your gohenry card if you lose it
• Earn extra money by inviting your friends to join gohenry

For parents
• Set weekly allowance payments, make one-off money transfers, send money instantly, and set tasks so that kids can earn extra cash
• Set spending rules and limits for kids
• Get instant notifications when the kids use their cards, including location and amount
• See recent transactions in real time and monitor the kids’ savings goals
• Make your child’s card as unique as they are by adding their name and choosing a design
• Top up your parent account with a tap
• Easily deactivate the gohenry card if you lose it
• Retrieve your child’s card PIN and manage passwords
• Refer friends to earn extra money

gohenry believes in empowering kids to learn, save money, and build confidence with hands-on experience managing their own budgets. We also believe in the traditional money values of earning and spending responsibly.

The gohenry app helps parents and kids manage their accounts on the go. To join gohenry or just learn more, visit us at www.gohenry.com. Open an account online within minutes and get started for free.

© gohenry Inc. The gohenry card is issued by Community Federal Savings Bank, member FDIC, pursuant to license by MasterCard International.

https://www.gohenry.com/us/terms-and-conditions/
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners