56
poor

Golden 1 Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
13 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
92%
Android
143 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
12 Reports
User Feedback
8%
iOS
12 Reports
92%
Android
143 Reports
Golden 1 Mobile - Latest Quality Issues
Android
Oct 23, 2021
This app sucks! Can't log into my account keeps saying it's not the right password and is linked to a that is not mine. Able to log on mobile site but not this stupid app.
Android
Oct 22, 2021
App will not work with Android 12 update. Just has the logo, similar to other responses. I'll wait a few weeks for an update, but unless this gets resolved, will prob move on.
Android
Oct 22, 2021
Not only is the actual bank bad the app is just as bad. Constantly down and still not working with Android 12. Will be switching banks
Android
Oct 22, 2021
I downloaded the bank app and updated the new 12 Android system and now it won't open on my phone not sure why it was working on my other phone and before the new operating system update
Android
Oct 22, 2021
Doesn't work for Pixel 4xl since upgrading to Android 12. How is it that in 2021 a large bank like Golden 1 doesn't have a good banking app? It's been garbage for YEARS. Phones are literally the most used thing by humans and you don't have a functioning app. HIRE MORE APP DEVELOPERS. So frustrating.
Android
Oct 21, 2021
the app use to close on its own with my note 9, I upgraded to a fold 3 still have the same issue. Does not work for longer than 10 seconds
Android
Oct 21, 2021
Its a good bank but the app is almost always broken when I need it
Android
Oct 21, 2021
Does not work anymore?
Android
Oct 21, 2021
Haven't been able to use the app for the last few weeks. It isn't the worst thing that's happened but often when the app doesn't work correctly I have issues with the website too. Meaning I don't have access to monies with out driving somewhere and possibly having to pay to access it. Which is seemingly counterintuitive to having a bank account.
Golden 1 Mobile - Product Description
With the Golden 1 Mobile app, you can use your iPhone® to easily and securely:

• Check your balance 
• Deposit checks 
• Pay your bills 
• Pay other people using Popmoney® personal payment service
• Transfer funds 
• Find nearby Golden 1 ATM or branch locations

It's easy, fast, and convenient. Get started by downloading our mobile app today. Log into the app using the same credentials you use to access Online Banking. If you have not signed on to Online or Mobile Banking, you can also enroll using your mobile device from the Sign Up button. 

USER FEEDBACK
If you would like to send us your feedback or need technical support, please email us at: mbrsvc@golden1.com.

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iPhone is a registered trademark of Apple Inc. Popmoney is a registered trademark of Fiserv, Inc., or its affiliates.
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