65
poor

Go Program Way2Go Card | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
88%
Android
104 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
14 Reports
User Feedback
12%
iOS
14 Reports
88%
Android
104 Reports
Go Program Way2Go Card - Latest Quality Issues
Android
Oct 22, 2021
Horrible I just signed up and already having problems.
Android
Oct 22, 2021
I can not get access to my account. This system will not accept my login user name. Your system is not friendly.
Android
Oct 22, 2021
When you transfer money the money won't actually be transferred for days. I'm on day 4 of waiting for money that I transferred to show up in my bank account. They, of course do this to dissuade us from transferring our money so they can charge us fees to get cash out of arms with the card. It's completely ridiculous. And this is after taking away the option of having direct deposit to our bank account in the first place.
Android
Oct 21, 2021
That app is straight forward and easy to navigate. My issue is that we switched from Bank of America to this card for my child support. I always had my child support on a certain day at a certain time. Now who knows when I will get it. So frustrating. I count on that money.
iOS
Oct 21, 2021
Locked out of account and can’t get a hold of anyone for help
I have been trying online and in app with multiple trials and can not get into my account and no option to correct this issue
Android
Oct 21, 2021
OMG What in the ghetto heck is going on. The Oklahoma Gocard customer service is beyond ghetto and unprofessional!! There is no way that these ghetto and unprofessional people should 1) have access to people's personal information. 2) They need to hire professional people and quit being cheap to save money. For 2 days, I've tried to update my direct deposit information for child support. 12 calls and hours wasted and hung up on, and still can't update my information. I even heard dogs barking.
Android
Oct 21, 2021
Do hard to sign in every time. So I don't even bother. Im always locked out.
Android
Oct 21, 2021
Very bad you can not access it begins to ask you if the rain is wet and if the earth is round and how much is 1 + 0 and Never let you enter or reset the password so it is better to use the phone.
Android
Oct 21, 2021
Was working fine for some reason I can't access my account I enter my email and when it gets to where you enter the password the picture is wrong and it won't take my password
Go Program Way2Go Card - Product Description
Works with all Go Program® Way2Go Card® eligible MasterCard programs. In order to determine if you are eligible to use this app, please refer to the back of your prepaid card. On the back of your card, in the bottom right-hand corner, you will see the words GoProgram.com.

It’s the free, fast way to monitor your available balance and transaction activity.

• Check your available balance anytime, anywhere
• Review up to 18 months of transaction history
• Confirm your last deposit
• Change your PIN
• Set-up and manage deposit and balance alerts
• Manage notification preferences
• Activate a new Card

If you already have your GoProgram.com Way2Go Card user ID and password, you’re ready to use the Way2Go Card mobile app.

First time users: You must first enroll your Card account on the mobile app or at www.GoProgram.com to get your User ID and Password for access.

Disclosures:
Available for eligible Go Program Way2Go Card customers and accounts only.
There is no charge for using the official Go Program Way2Go Card mobile app, but message and data rates may apply.

© 2020 Conduent, Inc. All rights reserved. Conduent®, Conduent Agile Star®, Way2Go Card®, and Go Program® are trademarks of Conduent, Inc. and/or its subsidiaries in the United States and/or other countries.
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