Quality degradation at Go Program Way2Go Card  
Users report higher volume of Quality Issues than usual
77
fair

Go Program Way2Go Card | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
92%
Android
391 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
32 Reports
User Feedback
8%
iOS
32 Reports
92%
Android
391 Reports
Go Program Way2Go Card - Latest Quality Issues
Android
May 14, 2021
This card declines most transactions very inconvenient at times!!!!
Android
May 14, 2021
My 5 deposits are not showing in the app...
Android
May 13, 2021
The app is ok but you have no options when it comes to disputing any transactions
Android
May 13, 2021
Why did I get this card if no money was ever deposited on it. The State of Georgia doesn't care if you starve to death. The Unemployment workers don't give a damn.
Android
May 13, 2021
Someone has been using my card for door dash orders(I've never used Doordash in my life) from California. There is no option to report this, the only option is to order a whole new card. It's not right that people steal from someone already on unemployment but it's not taken seriously at all.
iOS
May 13, 2021
Mrs.Allen
Someone hacked my card and they are slow with a process of returning your money and the information you need to get everything going for a speedy success 300.00 dollars some transfer Sutton bank I don't even know how to transfer with this card and y would I..Hope things get better in that department
Android
May 13, 2021
It works ok for me. I like that if you don't give the correct password you can't get the information.
Android
May 13, 2021
This app is a joke. Don't bother installing it. Has so many glitches and bugs, can't believe it has the customer service rating that it does. I know the answer to the security question but it says my answer is wrong and now it's locked. Called Customer Service... what a joke. Get someone from India who can barely speak two words of English. Never installing this app ever again.
Android
May 12, 2021
I honestly havent had a deposit yet to use the card app.
Go Program Way2Go Card - Product Description
Works with all Go Program® Way2Go Card® eligible MasterCard programs. In order to determine if you are eligible to use this app, please refer to the back of your prepaid card. On the back of your card, in the bottom right-hand corner, you will see the words GoProgram.com.

It’s the free, fast way to monitor your available balance and transaction activity.

• Check your available balance anytime, anywhere
• Review up to 18 months of transaction history
• Confirm your last deposit
• Change your PIN
• Set-up and manage deposit and balance alerts
• Manage notification preferences
• Activate a new Card

If you already have your GoProgram.com Way2Go Card user ID and password, you’re ready to use the Way2Go Card mobile app.

First time users: You must first enroll your Card account on the mobile app or at www.GoProgram.com to get your User ID and Password for access.

Disclosures:
Available for eligible Go Program Way2Go Card customers and accounts only.
There is no charge for using the official Go Program Way2Go Card mobile app, but message and data rates may apply.

© 2020 Conduent, Inc. All rights reserved. Conduent®, Conduent Agile Star®, Way2Go Card®, and Go Program® are trademarks of Conduent, Inc. and/or its subsidiaries in the United States and/or other countries.
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