79
good
goPuff: Drink & Food Delivery unitQ Score
30 Day Average as of May 06, 2025
6 point score decrease in the last 30 days
What’s unitQ Score?
unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
Feedback sources:
Apps Store
Google Play
30-Day Trend
poor
fair
good
epic
Android unitQ Score
iOS unitQ Score
User Feedback
66%
iOS
439 Reports
34%
Android
223 Reports
About goPuff: Drink & Food Delivery
What is goPuff: Drink & Food Delivery?
The goPuff: Drink & Food Delivery app is an online platform that allows users to order snacks, drinks, and everyday essentials for quick delivery. With goPuff, customers can enjoy a variety of food and drink options delivered right to their door in just minutes.
Is goPuff: Drink & Food Delivery safe?
The goPuff app can be a convenient choice for food and drink delivery, but it has safety and reliability issues that users, especially younger ones, should consider. Many reports highlight inconsistent order fulfillment, poor customer service, and concerns about data privacy. While it offers a wide selection, the app's frequent delivery problems and unresponsive support can pose risks that may affect user trust and satisfaction.
Who owns goPuff: Drink & Food Delivery app?
The goPuff: Drink & Food Delivery app is owned by GoBrands, Inc., which was founded by Yakir Gola and Rafael Ilishayev. Additionally, SoftBank has made significant investments in the company, contributing to its growth.
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